TheKey Executive and Leadership Team

August, 2026

Leadership Overview

TheKey has 10 executives leading key functions including strategy, administration, marketing, operations, finance, and human resources.

Committed to enhancing quality of life for seniors, TheKey delivers comprehensive home care, memory care, and end-of-life services across the United States to ensure dignity and comfort.

Leadership Roles at TheKey

  • Chief Executive Officer - Jay Orosa
  • Chief Executive Officer & Administrator - Sheri Morgan
  • Chief Financial Officer & Executive VP, Finance, Information Technology & Project Management Office - Gerri Terlecki
  • Chief Operating Officer - Gregory Meyers
  • Owner & Chief Operating Officer - Angie Kunnath
  • President & Owner - Domenic Maccarone
  • Owner and President - Pamela Tombari
  • Division President - Chad Everitt
  • Chief Marketing Officer - Emma Zumsen
  • Chief People Officer - Emily Kraeter
  • Jay Orosa - Chief Executive Officer

    Jay Orosa, the Chief Executive Officer at TheKey, directs the overarching strategic vision for all elderly care service lines. Orosa architects long-term growth initiatives while maintaining high standards for home care and memory care delivery across the United States. By aligning corporate objectives with the evolving needs of aging populations, the Chief Executive Officer ensures consistent service excellence. Jay Orosa monitors market trends to identify expansion opportunities within the health services sector. This leadership role involves constant collaboration with the board to refine operational models and improve patient outcomes. Through rigorous oversight of national service delivery, the Chief Executive Officer drives the company toward sustainable success. Orosa maintains a focus on innovation in end-of-life care, ensuring that the organization remains a leader in the industry. Ultimately, the Chief Executive Officer secures the financial and operational health of the entire enterprise.

    Sheri Morgan - Chief Executive Officer & Administrator

    Sheri Morgan, the Chief Executive Officer & Administrator at TheKey, manages the regulatory compliance and administrative framework for all care facilities. Morgan oversees the implementation of standardized care protocols to ensure every location meets rigorous health service requirements. As the Chief Executive Officer & Administrator, Morgan coordinates with regional directors to optimize the delivery of memory care and home care services. This position requires meticulous attention to state-level health regulations and internal quality assurance metrics. Sheri Morgan drives efficiency by streamlining administrative workflows, allowing care teams to focus entirely on client needs. By fostering a culture of accountability, the Chief Executive Officer & Administrator maintains the integrity of the company's service model. Morgan evaluates performance data to identify areas for improvement in patient care delivery. Through this dedicated administrative leadership, the organization sustains its reputation for excellence in the competitive health services market.

    Gerri Terlecki - Chief Financial Officer & Executive VP, Finance, Information Technology & Project Management Office

    Gerri Terlecki, the Chief Financial Officer & Executive VP, Finance, Information Technology & Project Management Office at TheKey, manages the fiscal health and technological infrastructure of the organization. Terlecki oversees financial planning, budgeting, and the deployment of IT systems that support home care and memory care operations. As the Chief Financial Officer & Executive VP, Finance, Information Technology & Project Management Office, Terlecki directs the project management office to ensure that strategic initiatives remain on schedule and within budget. This role involves analyzing financial data to support decision-making across all departments. Gerri Terlecki drives digital transformation by integrating advanced software solutions that improve service delivery and administrative efficiency. By maintaining rigorous financial controls, the Chief Financial Officer & Executive VP, Finance, Information Technology & Project Management Office ensures the long-term viability of the company. Terlecki provides the necessary oversight to align technological investments with the company's broader mission of providing exceptional elderly care.

    Gregory Meyers - Chief Operating Officer

    Gregory Meyers, the Chief Operating Officer at TheKey, executes the daily operational strategies required to deliver high-quality home care services nationwide. Meyers oversees the logistics of service deployment, ensuring that care teams remain fully equipped to handle memory care and end-of-life care requirements. As the Chief Operating Officer, Meyers manages the internal infrastructure that supports regional operations across the United States. This leadership role involves optimizing resource allocation to maximize efficiency and patient satisfaction. Gregory Meyers drives process improvements by implementing scalable systems that allow for consistent service delivery regardless of location. By monitoring operational KPIs, the Chief Operating Officer identifies bottlenecks and implements corrective actions to maintain service standards. Meyers collaborates with other executives to ensure that operational capacity aligns with the company's growth objectives. Through this focus on operational excellence, the Chief Operating Officer ensures the organization provides reliable and compassionate care to every client.

    Angie Kunnath - Owner & Chief Operating Officer

    Angie Kunnath, the Owner & Chief Operating Officer at TheKey, directs the strategic scaling of care services and manages the internal culture of the organization. Kunnath oversees the integration of new care technologies and staff training programs to enhance the quality of memory care and home care services. As the Owner & Chief Operating Officer, Kunnath focuses on the long-term sustainability of the business model by fostering strong relationships with care providers and families. This role involves balancing ownership responsibilities with the day-to-day management of operational workflows. Angie Kunnath drives initiatives that improve the efficiency of end-of-life care delivery across the company's regional footprint. By maintaining a hands-on approach to operations, the Owner & Chief Operating Officer ensures that the company's mission remains central to all business activities. Kunnath evaluates performance metrics to ensure that the organization meets its growth and quality targets consistently.
    Angie Kunnath

    Domenic Maccarone - President & Owner

    Domenic Maccarone, the President & Owner at TheKey, provides high-level leadership and strategic direction for the company's expansion into new markets. Maccarone oversees the development of partnerships and business opportunities that enhance the reach of home care and memory care services. As the President & Owner, Maccarone focuses on the long-term vision of the organization, ensuring that the company remains a leader in the health services sector. This role involves representing the company to stakeholders and ensuring that the core mission of providing quality care remains the primary focus. Domenic Maccarone drives growth by identifying new service areas and optimizing the company's competitive position. By maintaining a commitment to excellence, the President & Owner ensures that the organization continues to meet the needs of aging populations. Maccarone collaborates with the executive team to refine the company's strategic roadmap and ensure that all business activities support the overarching mission of the organization.

    Pamela Tombari - Owner and President

    Pamela Tombari, the Owner and President at TheKey, directs the strategic initiatives and operational oversight for the company's regional service centers. Tombari manages the implementation of care standards that define the company's approach to home care and memory care. As the Owner and President, Tombari focuses on maintaining the quality of service delivery while driving growth in key markets across the United States. This role involves fostering a culture of compassion and excellence among all care staff. Pamela Tombari drives business development by identifying opportunities to expand the company's footprint in the health services industry. By monitoring operational performance, the Owner and President ensures that all locations adhere to the company's high standards. Tombari collaborates with other leaders to align regional activities with the company's national mission. Through this dedicated leadership, the Owner and President ensures that the organization continues to provide essential support to seniors and their families.

    Chad Everitt - Division President

    Chad Everitt, the Division President at TheKey, manages the operational performance and strategic growth of specific geographic divisions within the company. Everitt oversees the delivery of home care and memory care services, ensuring that each location within the division meets the company's quality benchmarks. As the Division President, Everitt directs the local management teams to optimize service delivery and improve client outcomes. This role involves coordinating with corporate leadership to implement national strategies at the regional level. Chad Everitt drives efficiency by streamlining local operations and ensuring that resources are allocated effectively to meet demand. By focusing on regional market dynamics, the Division President identifies opportunities for growth and service enhancement. Everitt collaborates with other executives to ensure that the division's activities align with the company's broader mission. Through this targeted leadership, the Division President ensures that the organization maintains a strong and consistent presence in the health services market.

    Emma Zumsen - Chief Marketing Officer

    Emma Zumsen, the Chief Marketing Officer at TheKey, architects the brand strategy and outreach programs designed to connect families with essential elderly care services. Zumsen directs all digital and traditional marketing campaigns to increase awareness of home care and memory care offerings across the United States. As the Chief Marketing Officer, Zumsen analyzes consumer behavior to tailor messaging that resonates with individuals seeking end-of-life care solutions. This role involves managing the company's public image and ensuring consistent brand communication across all regional markets. Emma Zumsen collaborates with operational leaders to align marketing efforts with service capacity and growth targets. By leveraging data-driven insights, the Chief Marketing Officer optimizes lead generation and conversion processes. Zumsen drives market penetration by highlighting the unique value proposition of the company's care philosophy. Through strategic brand positioning, the Chief Marketing Officer strengthens the organization's presence in the health services industry.

    Emily Kraeter - Chief People Officer

    Emily Kraeter, the Chief People Officer at TheKey, directs the human resources strategy and talent acquisition efforts necessary to staff high-quality care teams. Kraeter oversees the recruitment, training, and retention of caregivers who provide essential home care and memory care services. As the Chief People Officer, Kraeter develops programs that support employee well-being and professional development, ensuring that the workforce remains motivated and skilled. This role involves managing organizational culture and ensuring that all staff members align with the company's mission of compassionate care. Emily Kraeter drives initiatives to improve employee engagement and reduce turnover across the company's national locations. By implementing robust performance management systems, the Chief People Officer ensures that the organization maintains a high standard of service. Kraeter collaborates with other executives to align human capital strategies with the company's growth objectives. Through this focus on people, the Chief People Officer strengthens the foundation of the entire organization.

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    Frequently Asked Questions Regarding TheKey Top Executives and Leadership Team

    Who leads TheKey?
    TheKey is led by Jay Orosa (Chief Executive Officer), along with executives such as Sheri Morgan (Chief Executive Officer & Administrator) and Gerri Terlecki (Chief Financial Officer & Executive VP, Finance, Information Technology & Project Management Office).
    Who is part of TheKey’s executive team?
    The executive team of TheKey includes leaders such as Jay Orosa (Chief Executive Officer), Sheri Morgan (Chief Executive Officer & Administrator), Gerri Terlecki (Chief Financial Officer & Executive VP, Finance, Information Technology & Project Management Office) and other senior executives.
    How many executives does TheKey have?
    TheKey has 10 executives leading key business areas.
    What roles are included in TheKey’s leadership team?
    The leadership team of TheKey includes roles such as Chief Executive Officer, Chief Executive Officer & Administrator, Chief Financial Officer & Executive VP, Finance, Information Technology & Project Management Office, Chief Operating Officer, Owner & Chief Operating Officer.