Leadership Overview
Abound Health has 5 executives leading key functions including organizational strategy, operational oversight, financial management, and executive leadership.
Committed to providing high-impact support for individuals with intellectual and developmental disabilities, Abound Health delivers nurturing care while advancing data-driven health technology across North Carolina.
Committed to providing high-impact support for individuals with intellectual and developmental disabilities, Abound Health delivers nurturing care while advancing data-driven health technology across North Carolina.
Leadership Roles at Abound Health
Nicole Byers - Chief Financial Officer
Nicole Byers, the Chief Financial Officer at Abound Health, manages the fiscal health and long-term financial strategy of the agency. Overseeing all budgetary planning and revenue cycle management, the Chief Financial Officer ensures that resources remain dedicated to providing high-impact services for individuals with intellectual and developmental disabilities. Byers directs the financial transition toward value-based payment models, aligning the agency's economic performance with national healthcare trends. This leadership role involves analyzing data from the agency's paperless systems to identify cost-saving opportunities and investment areas that improve client outcomes. Nicole Byers works closely with the executive team to maintain the financial sustainability required to support statewide operations. By implementing robust financial controls and reporting mechanisms, the Chief Financial Officer provides the transparency necessary for continued growth. Through disciplined fiscal oversight, Byers ensures that the agency remains a reliable partner for families seeking quality care in North Carolina.
Tisha Jackson - Chief Operating Officer
Tisha Jackson, the Chief Operating Officer at Abound Health, directs the daily delivery of comprehensive support services for children and adults with developmental disabilities. Overseeing the statewide operational infrastructure, the Chief Operating Officer ensures that all care environments meet the highest standards of quality and safety. Jackson manages the implementation of Electronic Health Record technology, driving the agency's shift toward a fully data-driven service model. This role involves monitoring regional service delivery metrics to ensure compliance with national initiatives like EVV and HIE. By optimizing operational workflows, Tisha Jackson enhances the capacity of the agency to serve diverse populations across North Carolina. The Chief Operating Officer collaborates with clinical teams to refine service delivery models, ensuring that every client receives personalized, high-impact support. Through strategic management of operational assets, Jackson secures the agency's position as a leader in the convergence of specialty care and modern health technology.
Jenna Whigham - President
Jenna Whigham, the President at Abound Health, architects the overarching vision and strategic direction for the agency's statewide service expansion. Focusing on the development of innovative support programs, the President ensures that the organization remains at the forefront of the intellectual and developmental disability sector. Whigham leads initiatives to integrate advanced health information exchange protocols, positioning the agency as a pioneer in modern specialty care. This leadership role involves cultivating partnerships with stakeholders to enhance the reach and quality of services provided to families across North Carolina. Jenna Whigham drives the agency's commitment to a nurturing, data-driven environment by setting high standards for clinical excellence and operational integrity. By championing the adoption of new technology, the President ensures that the agency adapts to the evolving needs of the community. Whigham maintains a clear focus on long-term impact, ensuring that every strategic decision supports the core mission of providing exceptional care.
Jenna Lally - President
Jenna Lally, the President at Abound Health, oversees the strategic implementation of community-based support services and advocacy efforts. Focusing on the expansion of specialized care programs, the President ensures that the agency effectively addresses the unique needs of children and adults with developmental disabilities. Lally directs the agency's engagement with national healthcare initiatives, ensuring that all services align with modern standards for value-based care and electronic health record integration. This leadership role involves fostering a culture of continuous improvement and compassionate service delivery across the entire North Carolina network. Jenna Lally collaborates with the board and executive leadership to refine the agency's market position, ensuring that the organization remains a trusted resource for families. By prioritizing the development of scalable service models, the President enhances the agency's ability to provide consistent, high-quality support. Lally drives the mission forward by ensuring that every operational strategy remains rooted in the agency's founding commitment to quality.
Sara Herbert - Chief of Staff
Sara Herbert, the Chief of Staff at Abound Health, coordinates internal communications and aligns departmental objectives with the broader agency mission. By streamlining administrative workflows, the Chief of Staff ensures that all support services for individuals with intellectual and developmental disabilities remain efficient and accessible. Herbert manages cross-functional projects that bridge the gap between clinical care and technological integration, specifically focusing on the agency's transition toward paperless operations. This leadership role involves facilitating high-level decision-making processes that support the executive team in maintaining a nurturing environment for families across North Carolina. Through rigorous oversight of internal processes, Sara Herbert optimizes resource allocation to maximize the impact of specialty care services. The Chief of Staff maintains constant alignment with the agency's commitment to value-based payments, ensuring that every internal initiative directly contributes to the long-term stability and growth of the organization.
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