The Disability Trust Executive and Leadership Team

May, 2026

Leadership Overview

The Disability Trust has 4 executives leading key functions including strategy, people, information technology, and marketing.

Driven by a commitment to inclusion, The Disability Trust delivers exceptional support services and opportunities for people with disabilities and their families across NSW, ACT, VIC, and QLD, fostering choice and community connections.

Leadership Roles at The Disability Trust

  • Chief Executive Officer - Margaret Bowen
  • Group Chief Executive Officer - Karenza Louis-Smith
  • Chief Information Officer & Chief Marketing Officer - Helen Bugg
  • Chief People Officer - Rebecca Coombes
  • Margaret Bowen - Chief Executive Officer

    Margaret Bowen, the Chief Executive Officer at The Disability Trust, directs the organization's overarching strategy and operational execution. Bowen ensures the delivery of exceptional support services and opportunities for individuals with disabilities and their families across NSW, ACT, VIC, and QLD. This leadership involves overseeing home and living support, employment services, community access, and mental health support, all designed to foster inclusion and choice. Bowen's focus remains on maintaining high-quality, tailored assistance for over 6,000 individual clients, leveraging a workforce of more than 3,000 passionate employees. Margaret Bowen drives the continuous building of strong community connections and advocates for improved opportunities within the disability sector, solidifying the organization's market impact.
    Margaret Bowen

    Karenza Louis-Smith - Group Chief Executive Officer

    Karenza Louis-Smith, the Group Chief Executive Officer at The Disability Trust, guides the strategic direction and expansion of services across multiple states. Louis-Smith ensures the organization's mission of delivering exceptional support services and opportunities for people with disabilities and their families is consistently met. This involves a broad oversight of all operational facets, including home and living support, employment services, community access, and mental health support, all aimed at fostering inclusion and choice. Karenza Louis-Smith champions the development of a robust workforce of over 3,000 employees, dedicated to serving more than 6,000 clients with high-quality, tailored assistance. The Group Chief Executive Officer's leadership emphasizes building strong community connections and advocating for enhanced opportunities for individuals with disabilities.

    Helen Bugg - Chief Information Officer & Chief Marketing Officer

    Helen Bugg, the Chief Information Officer & Chief Marketing Officer at The Disability Trust, architects the organization's technology infrastructure and drives its market presence. Bugg oversees the digital transformation initiatives that support the delivery of exceptional support services and opportunities for people with disabilities and their families across NSW, ACT, VIC, and QLD. This dual role ensures that technology enhances home and living support, employment services, community access, and mental health support, thereby fostering inclusion and choice. Helen Bugg directs marketing strategies to communicate the organization's value proposition and reach more individuals, ensuring high-quality, tailored assistance is effectively promoted. The Chief Information Officer & Chief Marketing Officer is critical in building strong community connections through digital engagement and advocating for improved opportunities for individuals with disabilities via targeted communication campaigns.

    Rebecca Coombes - Chief People Officer

    Rebecca Coombes, the Chief People Officer at The Disability Trust, leads all human capital strategies to support the organization's mission. Coombes ensures the recruitment, development, and retention of over 3,000 passionate employees who deliver exceptional support services and opportunities for people with disabilities and their families across NSW, ACT, VIC, and QLD. This role is fundamental to fostering a culture that champions inclusion and choice in home and living support, employment services, community access, and mental health support. Rebecca Coombes oversees employee engagement and development programs, ensuring the workforce is equipped to provide high-quality, tailored assistance to more than 6,000 individual clients. The Chief People Officer plays a vital part in building strong community connections by cultivating a supportive and skilled employee base, essential for advocating for improved opportunities for individuals with disabilities.

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    Frequently Asked Questions Regarding The Disability Trust Top Executives and Leadership Team

    Who leads The Disability Trust?
    The Disability Trust is led by Margaret Bowen (Chief Executive Officer), along with executives such as Karenza Louis-Smith (Group Chief Executive Officer) and Helen Bugg (Chief Information Officer & Chief Marketing Officer).
    Who is part of The Disability Trust’s executive team?
    The executive team of The Disability Trust includes leaders such as Margaret Bowen (Chief Executive Officer), Karenza Louis-Smith (Group Chief Executive Officer), Helen Bugg (Chief Information Officer & Chief Marketing Officer) and other senior executives.
    How many executives does The Disability Trust have?
    The Disability Trust has 4 executives leading key business areas.
    What roles are included in The Disability Trust’s leadership team?
    The leadership team of The Disability Trust includes roles such as Chief Executive Officer, Group Chief Executive Officer, Chief Information Officer & Chief Marketing Officer, Chief People Officer.