Leadership Overview
The Disability Trust has 4 executives leading key functions including strategy, group operations, employment services, and human resources.
Committed to fostering inclusion and choice, The Disability Trust delivers exceptional support services and opportunities for people with disabilities and their families across Australia through a dedicated workforce of over 3,000 employees.
Committed to fostering inclusion and choice, The Disability Trust delivers exceptional support services and opportunities for people with disabilities and their families across Australia through a dedicated workforce of over 3,000 employees.
Leadership Roles at The Disability Trust
Margaret Bowen - Chief Executive Officer
Margaret Bowen, the Chief Executive Officer at The Disability Trust, directs the overarching strategic vision for the organization. Bowen architects long-term growth plans while ensuring the delivery of high-quality support services across NSW, ACT, VIC, and QLD. By aligning organizational goals with the needs of over 6,000 individual clients, the Chief Executive Officer maintains a focus on community connection and advocacy. Margaret Bowen monitors the performance of home and living support programs to guarantee compliance with NDIS standards. This leadership role involves constant collaboration with the Board to refine service delivery models and expand market reach. Through rigorous oversight of operational efficiency, the Chief Executive Officer secures the financial health of the organization. Ultimately, Bowen drives the mission of fostering independence and choice for all individuals with disabilities served by the entity.

Karenza Louis-Smith - Group Chief Executive Officer
Karenza Louis-Smith, the Group Chief Executive Officer at The Disability Trust, manages the complex integration of diverse service lines across multiple Australian regions. Louis-Smith coordinates the efforts of various departments to ensure seamless delivery of mental health support and community access programs. By overseeing the broader organizational structure, the Group Chief Executive Officer optimizes resource allocation to support 3,000 employees. Karenza Louis-Smith evaluates market trends to identify new opportunities for service expansion and community impact. This executive role requires constant engagement with stakeholders to advocate for improved opportunities for individuals with disabilities. Through strategic planning and operational leadership, the Group Chief Executive Officer maintains the high standards expected of a registered NDIS provider. Louis-Smith ensures that every initiative aligns with the core values of inclusion and empowerment, ultimately strengthening the market position of the organization.
Mathew McIntyre - Chief Operating Officer, Employment & Enterprises
Mathew McIntyre, the Chief Operating Officer, Employment & Enterprises at The Disability Trust, directs the daily operations of all employment-related service divisions. McIntyre architects scalable programs that connect individuals with meaningful work opportunities across the regional footprint. By managing the enterprise side of the business, the Chief Operating Officer, Employment & Enterprises ensures that commercial activities directly support the broader mission of disability inclusion. Mathew McIntyre monitors performance metrics for employment services to maximize client outcomes and job placement success. This leadership role involves close coordination with regional managers to streamline service delivery and improve operational efficiency. Through the development of innovative enterprise solutions, the Chief Operating Officer, Employment & Enterprises expands the capacity of the organization to serve more clients. McIntyre drives the growth of these specialized programs, ensuring that every enterprise initiative remains sustainable and impactful.
Rebecca Coombes - Chief People Officer
Rebecca Coombes, the Chief People Officer at The Disability Trust, manages the entire lifecycle of the 3,000-strong workforce. Coombes architects talent acquisition strategies and professional development programs to ensure the highest quality of care for all clients. By overseeing human resources, the Chief People Officer fosters a culture of passion and dedication across NSW, ACT, VIC, and QLD. Rebecca Coombes implements training initiatives that equip staff with the skills necessary to provide tailored assistance to individuals with disabilities. This leadership role involves collaborating with other C-suite members to align workforce capabilities with the strategic goals of the organization. Through the optimization of recruitment and retention processes, the Chief People Officer maintains the operational stability required for large-scale service delivery. Coombes drives employee engagement, ensuring that the workforce remains committed to the mission of fostering inclusion and choice.
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