SupportYourApp Executive and Leadership Team

Eugene Gordienko, the Chief Technology Officer at SupportYourApp, architects the robust digital infrastructure required to power outsourced customer support services. Gordienko directs the integration of advanced software tools and hardware support systems, ensuring that all technical platforms remain highly available for global clients. By overseeing the development of proprietary support interfaces, the Chief Technology Officer optimizes data security and communication efficiency across all inbound and outbound channels. This leadership role involves constant collaboration with engineering teams to refine the technical stack, thereby supporting the rapid growth of innovative software partners. Eugene Gordienko drives the implementation of automated workflows that enhance backoffice productivity. Through the continuous modernization of internal systems, the Chief Technology Officer maintains the competitive edge of the organization in the fast-paced customer service industry, ensuring that every technical solution aligns with the overarching mission of delivering superior support experiences.

Viktoriia Cherednyk, the Chief Marketing Officer at SupportYourApp, drives the global brand strategy and market positioning for outsourced customer support solutions. Cherednyk oversees all lead generation initiatives, digital campaigns, and public relations efforts designed to attract innovative software and hardware companies. By analyzing market trends, the Chief Marketing Officer identifies new growth opportunities across diverse international regions. This leadership role involves close coordination with the sales department to ensure consistent messaging and high-quality lead conversion. Viktoriia Cherednyk manages the development of content and outreach programs that highlight the unique value proposition of the company. Through strategic brand management, the Chief Marketing Officer strengthens the reputation of the firm as a premier partner for technical support. By aligning marketing activities with the specific needs of the software industry, Cherednyk ensures that the organization remains a top-of-mind choice for businesses seeking reliable, scalable, and professional customer support services.

Yaroslava Tverska, the Chief Operations Officer at SupportYourApp, executes the daily management of inbound, outbound, and backoffice support teams. Tverska directs the scaling of operational workflows to meet the fluctuating demands of software and hardware clients. By overseeing quality assurance protocols and performance metrics, the Chief Operations Officer ensures that every interaction meets the highest standards of excellence. This leadership role involves managing large-scale workforce distribution across various time zones to provide seamless, round-the-clock service. Yaroslava Tverska optimizes resource allocation to maximize efficiency and reduce response times for end-users. Through the implementation of rigorous training programs, the Chief Operations Officer maintains a high level of service consistency. By fostering a culture of operational agility, Tverska supports the long-term success of the company, ensuring that all service delivery processes remain aligned with the complex requirements of the modern technology sector and the evolving needs of global partners.

Andrey Logvinenko, the Chief Legal Officer at SupportYourApp, manages the complex regulatory landscape and contractual obligations inherent in outsourced customer support. Logvinenko directs all legal strategy, including data privacy compliance, intellectual property protection, and international service agreements. By overseeing the legal framework for client partnerships, the Chief Legal Officer mitigates operational risks and ensures adherence to global standards. This leadership role involves providing critical guidance to the executive team on corporate governance and liability management. Andrey Logvinenko negotiates high-stakes contracts with software and hardware companies, securing favorable terms that protect the interests of the organization. Through the proactive monitoring of legislative changes, the Chief Legal Officer maintains the integrity of all business operations. By establishing robust compliance protocols, Logvinenko supports the sustainable growth of the company, ensuring that all legal activities facilitate smooth, secure, and transparent interactions with clients across the diverse markets served by the firm.