Leadership Overview
Palmetto GBA has 9 executives leading key functions including finance, information technology, and medical affairs.
Driven by a commitment to excellence, Palmetto GBA provides high-volume claims and transaction processing, contact center operations, and technical services to federal government and commercial clients, impacting national service delivery.
Driven by a commitment to excellence, Palmetto GBA provides high-volume claims and transaction processing, contact center operations, and technical services to federal government and commercial clients, impacting national service delivery.
Leadership Roles at Palmetto GBA
Nancy Lybrand - Vice President & Chief Financial Officer
Nancy Lybrand, the Vice President & Chief Financial Officer at Palmetto GBA, directs all financial operations and fiscal strategy. Lybrand oversees budgeting, financial planning, and resource allocation, ensuring robust financial health for the organization's extensive claims and transaction processing services. This leadership role involves managing financial risk and optimizing profitability across all business units, including contact center operations and technical services provided to federal and commercial clients. Lybrand's oversight extends to financial reporting and compliance, guaranteeing adherence to stringent government and industry standards. By meticulously managing financial resources, Nancy Lybrand drives the company's capacity to support large-scale government contracts and maintain operational efficiency. The Chief Financial Officer's strategic financial management underpins Palmetto GBA's ability to deliver reliable and cost-effective services nationwide.
Mike Gurrera - Vice President & Amp. Chief Financial Officer
Mike Gurrera, the Vice President & Amp. Chief Financial Officer at Palmetto GBA, manages critical financial functions and supports fiscal strategy. Gurrera's responsibilities include financial analysis, forecasting, and the implementation of financial controls to ensure operational integrity. This role is vital for supporting Palmetto GBA's high-volume claims and transaction processing, as well as its contact center and technical services. Gurrera collaborates with other finance leaders to enhance financial performance and identify opportunities for cost optimization. The Chief Financial Officer's focus on financial stewardship ensures that Palmetto GBA maintains a strong economic foundation to meet its commitments to federal government and commercial customers. Through diligent financial oversight, Mike Gurrera contributes to the sustained growth and operational stability of the organization.
Nella Bishop - Vice President and Chief Information Officer, Systems and Support
Nella Bishop, the Vice President and Chief Information Officer, Systems and Support at Palmetto GBA, directs the company's technology infrastructure and support systems. Bishop oversees the development, implementation, and maintenance of IT solutions that power Palmetto GBA's high-volume claims processing, contact center operations, and technical services. This leadership position involves ensuring the security, reliability, and scalability of all information systems critical to serving federal government and commercial clients. Bishop's strategic vision guides technology investments and innovation, aligning IT capabilities with business objectives. The Chief Information Officer's focus on robust systems and effective support ensures seamless operations and enhances service delivery. By managing technology effectively, Nella Bishop drives operational efficiency and supports Palmetto GBA's mission to provide essential government services.

Margaret Price - Vice President & Chief Technology Officer
Margaret Price, the Vice President & Chief Technology Officer at Palmetto GBA, leads the company's technological advancements and strategic technology initiatives. Price is responsible for defining the technology roadmap, driving innovation, and ensuring that Palmetto GBA's technical capabilities meet the evolving needs of federal government and commercial clients. This role involves overseeing the architecture and deployment of cutting-edge solutions for claims processing, contact center operations, and specialized technical services. The Chief Technology Officer's expertise is crucial in leveraging technology to enhance service delivery, improve operational efficiency, and maintain a competitive edge. Margaret Price's leadership in technology ensures Palmetto GBA remains at the forefront of digital transformation within the government services sector, supporting robust and secure service provision.
Mark Pilley - Chief Medical Officer
Mark Pilley, the Chief Medical Officer at Palmetto GBA, provides critical medical expertise and strategic direction for the organization's healthcare-related services. Pilley oversees the medical review processes and ensures that clinical operations align with regulatory requirements and best practices. This role is essential for Palmetto GBA's work in processing claims and providing technical services that involve healthcare data and patient outcomes. The Chief Medical Officer's insights guide the development of policies and procedures that impact healthcare service delivery and compliance. Mark Pilley's leadership ensures that medical considerations are integrated effectively into the company's operational framework, supporting the accurate and efficient processing of healthcare claims for government and commercial entities.
Magdalena Karandikar - Medical Director & Chief Medical Officer, Moldx & Palmetto Gba
Magdalena Karandikar, the Medical Director & Chief Medical Officer, Moldx & Palmetto Gba, brings extensive medical leadership to specialized diagnostic services and broader company initiatives. Karandikar's dual role emphasizes a deep focus on medical accuracy and strategic oversight within molecular diagnostics and Palmetto GBA's core operations. This position involves ensuring the highest standards of clinical quality and regulatory compliance for diagnostic testing and claims processing. The Chief Medical Officer's expertise is vital for interpreting complex medical data and guiding the integration of medical insights into operational strategies. Magdalena Karandikar's leadership ensures that Palmetto GBA effectively supports healthcare providers and government agencies through precise medical services and informed decision-making.
Gabriel Bien-Willner - Medical Director & Chief Medical Officer, Moldx, Palmetto Gba
Gabriel Bien-Willner, the Medical Director & Chief Medical Officer, Moldx, Palmetto Gba, provides senior medical leadership focused on diagnostic services and operational integration. Bien-Willner's responsibilities encompass ensuring the clinical integrity of molecular diagnostic services and contributing medical expertise to Palmetto GBA's broader operational framework. This role is key to maintaining high standards in medical review and supporting the accurate processing of complex healthcare claims. The Chief Medical Officer's strategic input guides the application of medical knowledge to enhance service delivery and compliance. Gabriel Bien-Willner's leadership ensures that Palmetto GBA leverages advanced medical insights to effectively serve its government and commercial partners.
Jacqueline Lekostaj - Chief Medical Officer, Molecular Diagnostics
Jacqueline Lekostaj, the Chief Medical Officer, Molecular Diagnostics at Palmetto GBA, spearheads medical strategy and oversight for specialized diagnostic services. Lekostaj ensures that molecular diagnostic operations adhere to the highest clinical standards and regulatory requirements, directly impacting the accuracy and reliability of services provided. This leadership position is crucial for interpreting complex medical information and guiding the integration of diagnostic insights into Palmetto GBA's overall service offerings, including claims processing. The Chief Medical Officer's focus on clinical excellence supports the company's mission to deliver precise and effective solutions to federal government and commercial clients. Jacqueline Lekostaj's medical acumen drives quality and innovation in diagnostic services.
Angella Charnot- Katsikas - Medical Director & Chief Medical Officer, Moldx
Angella Charnot- Katsikas, the Medical Director & Chief Medical Officer, Moldx at Palmetto GBA, directs medical operations and strategic initiatives within molecular diagnostics. Charnot- Katsikas ensures that all clinical protocols and diagnostic procedures meet rigorous quality and compliance standards, essential for serving government and commercial clients. This role involves providing expert medical guidance to enhance the accuracy and efficiency of diagnostic testing and related services. The Chief Medical Officer's leadership is pivotal in translating medical advancements into practical applications that support Palmetto GBA's operational objectives. Angella Charnot- Katsikas's commitment to clinical excellence strengthens the company's capacity to deliver reliable and impactful medical diagnostic solutions.
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