Leadership Overview
Palmetto GBA has 8 executives leading key functions including finance, technology, information systems, and medical oversight.
Driven by a commitment to operational excellence, Palmetto GBA provides high-volume claims and transaction processing, contact center operations, and technical services to government and commercial clients, shaping efficient service delivery nationwide.
Driven by a commitment to operational excellence, Palmetto GBA provides high-volume claims and transaction processing, contact center operations, and technical services to government and commercial clients, shaping efficient service delivery nationwide.
Leadership Roles at Palmetto GBA
Mike Gurrera - Vice President & Amp. Chief Financial Officer
Mike Gurrera, the Vice President & Amp. Chief Financial Officer at Palmetto GBA, directs the company's financial strategy and fiscal operations. Gurrera oversees all accounting functions, financial planning, and budget management, ensuring robust financial health for the organization. This leadership position involves managing capital allocation and driving profitability through meticulous financial oversight. Gurrera's expertise supports Palmetto GBA's mission of providing high-volume claims and transaction processing. The Vice President & Amp. Chief Financial Officer ensures compliance with all financial regulations and reporting standards. By optimizing financial processes, Gurrera enhances operational efficiency across all departments. This role is critical for maintaining the company's strong financial standing and supporting its growth objectives in serving federal government and commercial clients. Mike Gurrera's strategic financial guidance underpins the company's ability to deliver reliable technical services.
Nancy Lybrand - Vice President & Chief Financial Officer
Nancy Lybrand, the Vice President & Chief Financial Officer at Palmetto GBA, manages the organization's financial health and strategic fiscal planning. Lybrand oversees accounting, financial reporting, and budgeting processes, ensuring adherence to regulatory requirements and driving financial performance. This critical role involves optimizing resource allocation and identifying opportunities for cost efficiencies within high-volume operations. Nancy Lybrand's financial acumen supports Palmetto GBA's extensive service offerings to federal government and commercial clients. The Vice President & Chief Financial Officer works closely with executive leadership to develop long-term financial strategies. By maintaining rigorous financial controls, Lybrand ensures the stability and growth of the company's transaction processing and technical services divisions. Nancy Lybrand's leadership reinforces Palmetto GBA's commitment to fiscal responsibility and operational excellence.
Margaret Price - Vice President & Chief Technology Officer
Margaret Price, the Vice President & Chief Technology Officer at Palmetto GBA, architects the company's technological vision and infrastructure. Price leads the development and implementation of innovative technology solutions that enhance claims processing and contact center operations. This executive role involves overseeing all IT departments, ensuring system security, and driving digital transformation initiatives. Margaret Price's strategic direction ensures Palmetto GBA maintains a competitive edge through advanced technological capabilities. The Vice President & Chief Technology Officer collaborates with other leaders to align technology roadmaps with business objectives. Price's focus on scalable and efficient systems supports the company's extensive service delivery to government and commercial sectors. By championing new technologies, Margaret Price strengthens Palmetto GBA's capacity for high-volume transaction processing and technical services, ensuring operational resilience and client satisfaction.
Nella Bishop - Vice President and Chief Information Officer, Systems and Support
Nella Bishop, the Vice President and Chief Information Officer, Systems and Support at Palmetto GBA, directs the company's information technology infrastructure and support services. Bishop oversees the management of all IT systems, ensuring their reliability, security, and scalability to meet the demands of high-volume claims processing. This executive position involves leading teams responsible for system maintenance, technical support, and the implementation of new technological solutions. Nella Bishop's strategic oversight ensures that Palmetto GBA's technology platforms effectively support its mission of serving federal government and commercial clients. The Vice President and Chief Information Officer, Systems and Support collaborates across departments to enhance operational efficiency through robust IT solutions. By focusing on system integrity and user support, Bishop contributes significantly to the seamless delivery of transaction processing and contact center operations. Nella Bishop's leadership drives technological advancements critical for Palmetto GBA's continued success.

Mark Pilley - Chief Medical Officer
Mark Pilley, the Chief Medical Officer at Palmetto GBA, provides critical medical expertise and strategic direction for the company's healthcare-related services. Pilley oversees the clinical integrity of claims processing and ensures that medical policies align with current healthcare standards and regulatory requirements. This leadership role involves guiding medical review processes and contributing to the development of services that support government healthcare programs. Mark Pilley's medical insights are essential for maintaining the accuracy and effectiveness of Palmetto GBA's operations. The Chief Medical Officer collaborates with technology and operations teams to integrate medical knowledge into service delivery. By ensuring clinical excellence, Pilley enhances the company's reputation for providing reliable transaction processing and technical services within the healthcare sector. Mark Pilley's dedication to clinical quality supports Palmetto GBA's mission to serve its clients effectively.
Gabriel Bien-Willner - Medical Director & Chief Medical Officer, Moldx, Palmetto Gba
Gabriel Bien-Willner, the Medical Director & Chief Medical Officer, Moldx, Palmetto Gba, leads the medical strategy and oversight for specialized diagnostic services. Bien-Willner ensures the clinical validity and operational efficiency of the Moldx program, focusing on accurate medical reviews and policy adherence. This executive position involves guiding clinical teams and integrating medical expertise into Palmetto GBA's broader service offerings. Gabriel Bien-Willner's leadership is crucial for maintaining the high standards required in medical claims processing and technical services. The Medical Director & Chief Medical Officer, Moldx, Palmetto Gba collaborates with stakeholders to enhance service delivery and patient outcomes. By championing evidence-based practices, Bien-Willner strengthens Palmetto GBA's capacity to manage complex medical transactions. Gabriel Bien-Willner's commitment to clinical excellence drives the integrity of specialized healthcare services provided by the company.
Magdalena Karandikar - Medical Director & Chief Medical Officer, Moldx & Palmetto Gba
Magdalena Karandikar, the Medical Director & Chief Medical Officer, Moldx & Palmetto Gba, provides essential medical leadership and strategic guidance for critical healthcare initiatives. Karandikar oversees the clinical integrity of specialized programs, ensuring adherence to medical best practices and regulatory compliance in transaction processing. This role involves leading medical review teams and fostering a culture of clinical excellence across Palmetto GBA's operations. Magdalena Karandikar's expertise is vital for enhancing the accuracy and effectiveness of services provided to government and commercial clients. The Medical Director & Chief Medical Officer, Moldx & Palmetto Gba works to align medical policies with evolving healthcare landscapes. By ensuring rigorous clinical oversight, Karandikar supports Palmetto GBA's mission to deliver high-quality technical services and claims processing. Magdalena Karandikar's dedication strengthens the company's medical credibility and operational reliability.
Angella Charnot- Katsikas - Medical Director & Chief Medical Officer, Moldx
Angella Charnot- Katsikas, the Medical Director & Chief Medical Officer, Moldx, directs the clinical operations and medical strategy for specialized diagnostic services within Palmetto GBA. Charnot- Katsikas ensures the highest standards of medical review and policy application, contributing to the accurate processing of complex claims. This executive role involves leading medical teams and driving initiatives that enhance the quality and efficiency of healthcare services. Angella Charnot- Katsikas's medical leadership is fundamental to Palmetto GBA's commitment to providing reliable transaction processing and technical support. The Medical Director & Chief Medical Officer, Moldx, collaborates with cross-functional teams to optimize service delivery and patient care pathways. By maintaining clinical rigor, Charnot- Katsikas reinforces Palmetto GBA's position as a trusted provider in the healthcare sector. Angella Charnot- Katsikas's focus on medical excellence supports the company's mission and operational integrity.
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