TTEC Executive and Leadership Team

Carsten Ibsen, the Chief Financial Officer at TTEC, directs all financial operations and strategic fiscal planning. Overseeing the company's financial health, Ibsen ensures robust capital management and drives profitability across TTEC's diverse business segments. This leadership role involves optimizing financial performance, managing investor relations, and guiding investment strategies to support long-term growth. By analyzing market trends and financial data, Carsten Ibsen directly impacts TTEC's strategic decision-making and resource allocation. Ultimately, Ibsen secures the company's financial stability and enhances shareholder value through disciplined financial oversight and strategic fiscal initiatives.

Sakshi Bhutani, the Chief of Staff To the Chief Financial Officer at TTEC, provides strategic support and operational coordination for financial initiatives. Overseeing key projects and cross-functional alignment within the finance department, Bhutani ensures efficient execution of fiscal strategies. This role involves managing critical communications, facilitating decision-making processes, and driving special projects that enhance financial operations. By bridging strategic objectives with day-to-day execution, Sakshi Bhutani directly supports the Chief Financial Officer's agenda. Ultimately, Bhutani contributes to the overall financial integrity and operational effectiveness of TTEC's fiscal management.

Solomon Goldman, the President at TTEC, provides executive leadership and strategic direction across key operational areas. Overseeing significant business units, Goldman ensures alignment with TTEC's overarching mission and drives operational excellence. This leadership position involves guiding strategic initiatives, fostering cross-functional collaboration, and ensuring the effective execution of TTEC's business strategy. By championing innovation and operational efficiency, Solomon Goldman directly contributes to the company's sustained growth and market leadership. Ultimately, Goldman reinforces TTEC's commitment to delivering superior customer experiences and achieving impactful business outcomes.

Sharon Moon, the President & Owner at TTEC, provides visionary leadership and strategic oversight for the company's direction. Moon guides the organization's long-term vision, ensuring alignment with core values and market opportunities. This pivotal role involves setting the strategic course, fostering a culture of innovation, and driving TTEC's mission to enhance customer experiences globally. By championing strategic growth and operational integrity, Sharon Moon directly influences TTEC's market positioning and sustained success. Ultimately, Moon ensures the company remains a leader in customer experience technology and services through decisive leadership and strategic foresight.

Peter Walstein, the Chief Technology Officer at TTEC, architects the company's technological vision and innovation roadmap. Overseeing all technology development and implementation, Walstein ensures TTEC's solutions remain at the forefront of customer experience technology. This critical role involves driving digital transformation, managing the technology infrastructure, and fostering innovation across the Customer Technology Services segment. By evaluating emerging technologies and integrating them into TTEC's offerings, Peter Walstein directly enhances the company's competitive edge. Ultimately, Walstein advances TTEC's capabilities to deliver cutting-edge, technology-enabled customer engagement solutions globally.

Judith Hand, the Chief Revenue Officer at TTEC, spearheads all revenue generation strategies and sales operations. Overseeing the Customer Growth Services segment, Hand drives market expansion and maximizes revenue streams across TTEC's client base. This leadership position involves cultivating strategic partnerships, optimizing sales processes, and ensuring alignment between sales efforts and market demands. By identifying new business opportunities and strengthening client relationships, Judith Hand directly contributes to TTEC's sustained financial growth. Ultimately, Hand ensures the company achieves its revenue targets and expands its market presence through effective sales leadership and strategic market penetration.

Frank Auer, the Chief Information Officer at TTEC, directs the company's internal information technology strategy and infrastructure. Overseeing all IT operations, Auer ensures the security, efficiency, and scalability of TTEC's technology systems that support global operations. This role is pivotal in managing enterprise-wide IT resources, implementing robust cybersecurity measures, and driving digital initiatives that enhance internal productivity. By optimizing IT systems and data management, Frank Auer directly supports the seamless delivery of TTEC's customer experience solutions. Ultimately, Auer safeguards TTEC's digital assets and empowers its workforce through advanced information technology management.

Abd Amostafa, the Chief Technology Officer & Director, Program Management at TTEC, leads technology strategy and oversees critical program execution. Amostafa drives innovation in technology solutions while ensuring successful delivery of complex projects across TTEC's service offerings. This dual role involves architecting advanced technological frameworks and managing program lifecycles to meet client objectives. By integrating technological foresight with disciplined program management, Abd Amostafa directly enhances TTEC's capacity for delivering sophisticated customer experience solutions. Ultimately, Amostafa ensures technological advancements are translated into tangible, successful client outcomes.

Laura Butler, the Chief People Officer at TTEC, directs human capital strategy and organizational development. Overseeing all aspects of employee experience and talent management, Butler cultivates a high-performance culture that supports TTEC's global workforce. This leadership position involves developing talent acquisition, retention, and engagement programs, ensuring TTEC attracts and retains top talent across its operations. By fostering employee growth and well-being, Laura Butler directly impacts TTEC's ability to deliver exceptional customer service. Ultimately, Butler strengthens the organization's human capital foundation, driving employee success and business outcomes.

Leslie Kornaker, the Chief Sales Officer at TTEC, drives global sales initiatives and revenue growth strategies. Overseeing the sales organization, Kornaker focuses on expanding market share and deepening client relationships across diverse industries. This role involves leading the sales teams, developing strategic account plans, and ensuring the effective deployment of sales resources to meet TTEC's commercial objectives. By championing customer-centric sales approaches, Leslie Kornaker directly enhances TTEC's ability to secure new business and retain existing clients. Ultimately, Kornaker ensures the company achieves its sales targets and strengthens its market position through dynamic sales leadership.