Sandals Resorts Executive and Leadership Team

May, 2026

Leadership Overview

Sandals Resorts has 5 executives leading key functions including finance, operations, revenue, administration, and staff coordination.

Driven by a commitment to unparalleled guest experiences, Sandals Resorts defines luxury all-inclusive travel across North America, Jamaica, the Bahamas, Europe, and South America, fostering a culture of excellence and innovation in hospitality.

Leadership Roles at Sandals Resorts

  • Chief Financial Officer - Conor Lawler
  • Chief of Staff - Shania Felix
  • Chief Revenue Officer & Specialist - Naomi Dones
  • Chief Operations Officer - Shawn DaCosta
  • Chief Administrative Officer (CAO) - Jordan Samuda
  • Conor Lawler - Chief Financial Officer

    Conor Lawler, the Chief Financial Officer at Sandals Resorts, directs all financial strategy and fiscal operations. Overseeing budgeting, forecasting, and financial reporting, Lawler ensures robust financial health across the company's extensive network of resorts in North America, Jamaica, the Bahamas, Europe, and South America. This leadership role involves managing investment strategies and optimizing capital allocation to support expansion and operational efficiency. By analyzing market trends and financial performance, Conor Lawler drives profitability and sustains the company's strong financial standing. The Chief Financial Officer's oversight extends to risk management and ensuring compliance with all financial regulations, safeguarding the company's assets and long-term viability.
    Conor Lawler

    Shania Felix - Chief of Staff

    Shania Felix, the Chief of Staff at Sandals Resorts, coordinates strategic initiatives and operational alignment across executive functions. Felix facilitates communication and drives project execution, ensuring seamless collaboration between departments. This role involves managing key organizational priorities and supporting the executive team in achieving strategic objectives. By streamlining internal processes and enhancing operational workflows, Shania Felix contributes to the efficient functioning of the resort network. The Chief of Staff's responsibilities include preparing executive briefings and ensuring timely follow-through on critical action items, thereby bolstering overall organizational effectiveness and supporting the company's mission of delivering exceptional guest experiences.

    Naomi Dones - Chief Revenue Officer & Specialist

    Naomi Dones, the Chief Revenue Officer & Specialist at Sandals Resorts, spearheads all revenue generation strategies and market penetration efforts. Dones directs sales, marketing, and distribution channels to maximize revenue streams across the company's global portfolio. This critical role involves identifying new market opportunities and optimizing pricing structures to enhance profitability. By analyzing consumer demand and competitive landscapes, Naomi Dones ensures the company maintains a leading edge in the hospitality sector. The Chief Revenue Officer & Specialist's focus includes developing innovative sales tactics and fostering strong relationships with travel partners to drive bookings and increase market share throughout North America, Jamaica, and beyond.

    Shawn DaCosta - Chief Operations Officer

    Shawn DaCosta, the Chief Operations Officer at Sandals Resorts, oversees the day-to-day operational management of all resort properties. DaCosta directs the implementation of service standards and operational efficiencies across the extensive network, ensuring consistent delivery of luxury all-inclusive experiences. This leadership position involves managing resort staff, optimizing resource allocation, and maintaining the highest standards of guest satisfaction. By driving operational excellence, Shawn DaCosta ensures seamless guest journeys from arrival to departure. The Chief Operations Officer's purview includes overseeing property maintenance, F&B operations, and guest services, directly impacting the company's reputation and guest loyalty across its international locations.

    Jordan Samuda - Chief Administrative Officer (CAO)

    Jordan Samuda, the Chief Administrative Officer (CAO) at Sandals Resorts, manages essential administrative functions and corporate governance. Samuda oversees legal affairs, human resources, and compliance, ensuring the organization operates efficiently and ethically. This role is pivotal in supporting the company's strategic direction and maintaining robust internal controls across its international operations. By streamlining administrative processes and fostering a productive work environment, Jordan Samuda enhances organizational effectiveness. The Chief Administrative Officer (CAO)'s responsibilities include developing policies, managing corporate infrastructure, and ensuring adherence to regulatory requirements, thereby supporting the company's mission and operational integrity.

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    Frequently Asked Questions Regarding Sandals Resorts Top Executives and Leadership Team

    Who leads Sandals Resorts?
    Sandals Resorts is led by Conor Lawler (Chief Financial Officer), along with executives such as Shania Felix (Chief of Staff) and Naomi Dones (Chief Revenue Officer & Specialist).
    Who is part of Sandals Resorts’s executive team?
    The executive team of Sandals Resorts includes leaders such as Conor Lawler (Chief Financial Officer), Shania Felix (Chief of Staff), Naomi Dones (Chief Revenue Officer & Specialist) and other senior executives.
    How many executives does Sandals Resorts have?
    Sandals Resorts has 5 executives leading key business areas.
    What roles are included in Sandals Resorts’s leadership team?
    The leadership team of Sandals Resorts includes roles such as Chief Financial Officer, Chief of Staff, Chief Revenue Officer & Specialist, Chief Operations Officer, Chief Administrative Officer (CAO).