Roto-Rooter Executive and Leadership Team

Kim Miller, the Chief Executive Officer at Roto-Rooter, directs the overarching corporate strategy and operational framework for the company's extensive network of plumbing and water cleanup services. Miller's leadership focuses on enhancing service delivery across both corporate and franchise locations, ensuring consistent quality and customer satisfaction. This executive guides the company's expansion initiatives, leveraging Roto-Rooter's established reputation since 1935 to capture new market opportunities. Miller oversees the integration of new technologies and service protocols designed to improve efficiency and responsiveness in emergency service calls. The strategic direction set by Miller aims to solidify Roto-Rooter's position as a national leader in essential home services, driving sustainable growth and operational excellence throughout the organization. This involves close collaboration with divisional leaders to align regional performance with national objectives, ensuring a unified approach to customer service and business development across all operational facets.

Victoria Christie, the Chief Executive Officer & Chief Operating Officer at Roto-Rooter, executes the company's strategic vision while managing day-to-day operations across its diverse service landscape. Christie's dual role ensures seamless integration between high-level planning and practical implementation, overseeing the efficiency and effectiveness of both corporate and franchise service delivery. This executive drives operational improvements, focusing on optimizing resource allocation and streamlining processes to meet the demands of plumbing and water cleanup services. Christie's responsibilities include fostering a culture of operational excellence and ensuring compliance with industry standards across all Roto-Rooter locations. The focus remains on enhancing the customer experience through reliable and prompt service, a core tenet of the company's long-standing mission. Victoria Christie also plays a critical part in managing the company's growth trajectory, identifying opportunities for service expansion and operational scaling to meet evolving market needs and maintain Roto-Rooter's competitive edge.

Joseph Cicco, the President at Roto-Rooter, spearheads critical initiatives that advance the company's market presence and operational capabilities in plumbing and water cleanup services. Cicco's leadership focuses on driving strategic growth and ensuring the effective deployment of resources across the organization's extensive network. This executive oversees key functional areas, working to enhance service quality and customer satisfaction, aligning with Roto-Rooter's established legacy. Joseph Cicco is instrumental in developing and implementing business strategies that support both corporate and franchise locations, fostering a cohesive operational environment. The objective is to maintain Roto-Rooter's position as a premier provider of essential home services by optimizing operational workflows and expanding service reach. Cicco's role involves close coordination with other senior leaders to achieve ambitious performance targets and reinforce the company's commitment to reliability and expertise.

Albert Krill, the President at Roto-Rooter, directs significant operational segments and strategic development projects for the company's plumbing and water cleanup services. Krill's focus is on enhancing the efficiency and scalability of Roto-Rooter's service delivery model, ensuring consistent performance across its broad geographic footprint. This executive champions initiatives aimed at improving operational workflows and integrating innovative solutions to meet customer demands effectively. Albert Krill works to strengthen the company's market position by optimizing resource management and fostering strong relationships within the franchise network. The leadership provided by Krill supports the company's ongoing commitment to providing reliable and high-quality services. Krill's strategic oversight contributes to Roto-Rooter's sustained growth and its reputation for excellence in the home services sector.

John Peevey, the President at Roto-Rooter, drives key strategic objectives and operational enhancements for the company's comprehensive plumbing and water cleanup services. Peevey's leadership emphasizes the optimization of service delivery channels, ensuring Roto-Rooter maintains its high standards across all corporate and franchise operations. This executive oversees initiatives designed to improve customer engagement and service responsiveness, reinforcing the company's market leadership. John Peevey is dedicated to fostering operational excellence and exploring avenues for service expansion, aligning with Roto-Rooter's long-standing commitment to quality. The strategic direction provided by Peevey supports the company's growth objectives and its ability to adapt to evolving market dynamics. Peevey's role is crucial in maintaining the integrity of the Roto-Rooter brand and its promise of reliable service.

Thad Reinhard, the President at Roto-Rooter, leads critical operational strategies and business development efforts for the company's extensive plumbing and water cleanup services. Reinhard's focus is on enhancing the efficiency and effectiveness of service delivery across Roto-Rooter's national network, encompassing both corporate and franchise entities. This executive champions initiatives that improve customer satisfaction and operational performance, ensuring the company meets its service commitments. Thad Reinhard plays a vital role in guiding strategic planning, identifying opportunities for growth and service innovation within the competitive home services market. Reinhard's leadership supports the ongoing mission to provide reliable, high-quality solutions to customers. The objective is to solidify Roto-Rooter's reputation for excellence and expand its reach through strategic operational management.

Scott Ray, the President at Roto-Rooter, directs significant operational functions and strategic growth initiatives for the company's plumbing and water cleanup services. Ray's leadership is centered on optimizing the performance of Roto-Rooter's service network, ensuring consistent quality and efficiency across all corporate and franchise locations. This executive spearheads efforts to enhance customer service delivery and operational workflows, reinforcing the company's commitment to reliability. Scott Ray is dedicated to identifying and implementing strategies that drive business expansion and service innovation within the home services sector. Ray's role is crucial in maintaining Roto-Rooter's competitive advantage and its esteemed market position. The focus remains on achieving operational excellence and delivering exceptional value to customers nationwide.

Doyle Barksdale, the President at Roto-Rooter, oversees key operational strategies and drives business development for the company's plumbing and water cleanup services. Barksdale's leadership focuses on enhancing the efficiency and reach of Roto-Rooter's service network, ensuring high standards are met across corporate and franchise operations. This executive champions initiatives aimed at improving customer satisfaction and operational performance, reinforcing the company's commitment to quality. Doyle Barksdale plays a pivotal role in strategic planning, identifying opportunities for growth and innovation within the home services industry. Barksdale's guidance supports Roto-Rooter's mission to provide dependable and expert solutions. The objective is to maintain the company's strong market presence and expand its service capabilities.

Frank Castillo, the President at Roto-Rooter, directs critical operational improvements and strategic market initiatives for the company's plumbing and water cleanup services. Castillo's leadership emphasizes enhancing the efficiency and effectiveness of service delivery across Roto-Rooter's extensive network, including both corporate and franchise locations. This executive spearheads efforts to elevate customer satisfaction and operational performance, ensuring the company upholds its reputation for reliability. Frank Castillo is instrumental in developing and executing strategies that foster business growth and service innovation within the competitive home services sector. Castillo's role is vital in maintaining Roto-Rooter's leadership position and expanding its service offerings. The focus remains on achieving operational excellence and delivering superior value to customers.

Charles Scavo, the President at Roto-Rooter, leads significant operational strategies and drives market expansion for the company's plumbing and water cleanup services. Scavo's focus is on optimizing the performance and reach of Roto-Rooter's service network, ensuring consistent quality across all corporate and franchise operations. This executive champions initiatives designed to enhance customer experience and operational efficiency, reinforcing the company's commitment to excellence. Charles Scavo plays a key role in strategic planning, identifying opportunities for service innovation and business growth within the home services industry. Scavo's leadership supports Roto-Rooter's mission to deliver dependable and expert solutions. The objective is to maintain the company's strong market standing and broaden its service capabilities nationwide.