Ro Executive and Leadership Team

Aron Susman, the Chief Financial Officer at Ro, manages the fiscal strategy and capital allocation for the telehealth enterprise. Susman oversees financial planning, budgeting, and long-term investment in the company's diverse service lines, including fertility and skin improvement treatments. By analyzing market trends in the digital health sector, the Chief Financial Officer ensures sustainable growth while maintaining affordable pricing for the growing membership base. Aron Susman coordinates with the executive team to align financial resources with the company's mission of expanding access to high-quality care. This leadership role involves rigorous oversight of revenue cycles and operational expenditures to maximize efficiency. Through strategic financial modeling, the Chief Financial Officer supports the scaling of GLP-1 weight loss programs and other medication offerings. Susman secures the financial foundation necessary for the company to continue providing innovative, home-based healthcare solutions to millions of patients.

Todd Levy, the Chief Technology Officer at Ro, directs the engineering roadmap and software architecture supporting the company's telehealth platform. Levy oversees the development of scalable systems that connect patients with US-licensed professionals for weight loss and sexual health treatments. By optimizing the digital infrastructure, the Chief Technology Officer ensures high availability for millions of users seeking convenient healthcare solutions. Todd Levy manages cross-functional engineering teams to integrate FDA-approved medication workflows into the existing patient portal. This leadership role involves constant iteration of the user interface to improve accessibility for diverse health needs. Through the implementation of robust backend services, the Chief Technology Officer maintains the technical integrity of the entire Ro ecosystem. Levy drives innovation in telehealth delivery, ensuring that the platform remains a trusted resource for personal health and wellness across the United States.

Scott Bachand, the Chief Information Officer & Chief Information Security Officer at Ro, architects the data governance frameworks and cybersecurity protocols protecting sensitive patient information. Bachand oversees the integrity of the telehealth platform, ensuring compliance with healthcare regulations while facilitating seamless data exchange between patients and medical professionals. By implementing advanced encryption and threat detection systems, the Chief Information Officer & Chief Information Security Officer safeguards the digital health records of millions of users. Scott Bachand manages the internal IT infrastructure to support the rapid deployment of new treatments for hair loss and chronic conditions. This leadership role involves constant collaboration with engineering teams to harden the platform against emerging digital risks. Through proactive security measures, the Chief Information Officer & Chief Information Security Officer maintains the trust of the patient community. Bachand ensures that the company's technological assets remain secure, reliable, and fully optimized for modern telehealth delivery.

Chloe Pi, the Technology Org Chief of Staff at Ro, coordinates operational workflows and strategic initiatives across the entire engineering and product development departments. Pi oversees the alignment of technical resources with the company's broader mission of providing accessible healthcare solutions. By streamlining communication between technical teams and executive leadership, the Technology Org Chief of Staff ensures that projects related to weight loss and sexual health treatments proceed with maximum efficiency. Chloe Pi manages the internal processes that allow the technology organization to scale alongside the company's growing membership base. This leadership role involves facilitating cross-departmental collaboration to resolve bottlenecks in product delivery. Through the optimization of organizational structures, the Technology Org Chief of Staff drives productivity and maintains focus on key business outcomes. Pi supports the technical leadership in executing the company's vision for a more convenient, patient-centered approach to personal health and wellness.

Melynda Barnes, the Chief Medical Officer at Ro, directs the clinical standards and medical quality assurance for the telehealth platform. Barnes oversees the network of US-licensed professionals, ensuring that all consultations and treatments for fertility, skin improvement, and hair loss meet rigorous safety protocols. By establishing evidence-based clinical guidelines, the Chief Medical Officer ensures that patients receive high-quality care for their specific health goals. Melynda Barnes collaborates with the product team to integrate medical expertise into the digital experience, ensuring that FDA-approved medications are prescribed responsibly. This leadership role involves monitoring clinical outcomes and maintaining the highest standards of patient safety across the entire service portfolio. Through the oversight of medical operations, the Chief Medical Officer supports the company's reputation as a trusted provider of personal health solutions. Barnes drives the clinical strategy that allows the company to expand its reach while maintaining a focus on patient-centric care.