nib Executive and Leadership Team

Edward Close, the Chief Executive Officer & Managing Director at nib, directs the overarching corporate strategy and long-term vision for the organization. Overseeing the expansion of medical and health insurance products across Australia and New Zealand, the Chief Executive Officer & Managing Director ensures alignment between operational performance and member value. This leadership role involves constant engagement with the Board to maintain fiscal health and market competitiveness. By driving regional growth initiatives, Edward Close secures the company's position as a leader in the health insurance sector. The Chief Executive Officer & Managing Director monitors industry trends to adapt service offerings, ensuring the business remains responsive to evolving healthcare needs. Through rigorous oversight of all departments, the Chief Executive Officer & Managing Director fosters a culture of excellence and accountability, ultimately delivering consistent value to shareholders and policyholders while navigating complex regulatory environments within the insurance landscape.

Nick Freeman, the Group Chief Financial Officer at nib, manages the financial health and capital allocation strategies for the entire organization. Overseeing fiscal reporting, risk management, and investment portfolios, the Group Chief Financial Officer ensures the company maintains robust liquidity to support medical insurance product delivery across Australia and New Zealand. This leadership role requires close collaboration with the executive team to optimize operational budgets and drive cost-efficiency. By analyzing market data, Nick Freeman identifies opportunities for sustainable revenue growth and long-term financial stability. The Group Chief Financial Officer directs the financial planning processes, ensuring transparency and compliance with regional insurance regulations. Through precise management of assets and liabilities, the Group Chief Financial Officer strengthens the balance sheet, enabling the company to invest in new health technologies and service enhancements that benefit members while maximizing returns for stakeholders in a competitive insurance market.

Lauren Daniels, the Group Chief People Officer at nib, architects the human capital strategy and organizational culture necessary to support the company's health insurance mission. Overseeing talent acquisition, employee development, and performance management, the Group Chief People Officer ensures the workforce possesses the skills required to deliver high-quality medical services across Australia and New Zealand. This leadership role involves designing programs that promote employee engagement and retention, directly impacting the quality of member interactions. By aligning human resources initiatives with corporate objectives, Lauren Daniels fosters an environment of innovation and inclusivity. The Group Chief People Officer collaborates with other C-suite leaders to implement leadership development frameworks that prepare the organization for future challenges. Through the strategic management of organizational design and compensation structures, the Group Chief People Officer drives operational efficiency, ensuring the company attracts and retains top-tier talent capable of navigating the complexities of the modern health insurance industry.

Glenn Moore, the Acting Group Chief Technology and Transformation Officer & Head of Experience, Transformation & Productivity at nib, directs the digital infrastructure and operational modernization efforts. Overseeing the integration of advanced technology into health insurance products, the Acting Group Chief Technology and Transformation Officer & Head of Experience, Transformation & Productivity ensures seamless service delivery across Australia and New Zealand. This leadership role involves architecting scalable digital platforms that enhance member experience and streamline internal productivity. By driving transformation projects, Glenn Moore optimizes business processes to reduce complexity and improve service speed. The Acting Group Chief Technology and Transformation Officer & Head of Experience, Transformation & Productivity collaborates with technical teams to implement data-driven solutions that support the company's growth. Through the continuous evaluation of emerging technologies, the Acting Group Chief Technology and Transformation Officer & Head of Experience, Transformation & Productivity ensures the organization remains at the forefront of digital health innovation, ultimately increasing operational efficiency and member satisfaction.