nib Executive and Leadership Team

November, 2026

Leadership Overview

nib has 6 executives leading key functions including health strategy, wellness services, private insurance, corporate management, risk oversight, and human capital.

Focused on delivering comprehensive medical coverage across Australia and New Zealand, nib prioritizes member health outcomes through innovative insurance products and accessible wellness solutions.

Leadership Roles at nib

  • Chief Executive Officer, Nib Health Strategy & Services - Rhod McKensey
  • Chief Executive Officer Nib Thrive - Martin Adlington
  • Chief Executive Officer, Australian Private Health Insurance - James Barr
  • Chief Executive Officer & Managing Director - Edward Close
  • Group Chief People Officer - Lauren Daniels
  • Group Head of Risk - Andrew Shankland
  • Rhod McKensey - Chief Executive Officer, Nib Health Strategy & Services

    Rhod McKensey, the Chief Executive Officer, Nib Health Strategy & Services at nib, directs the development of specialized health programs and clinical service delivery models. McKensey architects long-term health strategies that integrate medical insurance with proactive wellness management to improve member health outcomes across the Australian and New Zealand markets. By aligning clinical service capabilities with insurance product offerings, the Chief Executive Officer, Nib Health Strategy & Services ensures that health initiatives remain both scalable and patient-centric. This leadership role involves collaborating with internal medical teams to refine service delivery and enhance the overall value proposition for policyholders. Through the continuous evaluation of health data and market trends, Rhod McKensey drives the expansion of health services, ensuring that the organization maintains a competitive edge in the evolving healthcare landscape while supporting the broader mission of providing accessible and high-quality medical coverage.

    Martin Adlington - Chief Executive Officer Nib Thrive

    Martin Adlington, the Chief Executive Officer Nib Thrive at nib, oversees the strategic direction and operational execution of the wellness and preventative health division. Adlington designs programs that encourage healthy lifestyle choices, effectively reducing long-term health risks for the member base across the regional footprint. By integrating digital health tools and personalized wellness coaching, the Chief Executive Officer Nib Thrive fosters deeper engagement with policyholders, transforming the traditional insurance relationship into a holistic health partnership. This role requires constant coordination with product development teams to ensure that wellness offerings align with core insurance benefits. Through the implementation of data-driven health interventions, Martin Adlington optimizes the impact of preventative care initiatives. Ultimately, Adlington secures the long-term sustainability of the health ecosystem by prioritizing member well-being and reducing the incidence of chronic conditions through targeted, innovative health management solutions.

    James Barr - Chief Executive Officer, Australian Private Health Insurance

    James Barr, the Chief Executive Officer, Australian Private Health Insurance at nib, manages the core insurance operations and market growth strategies within the Australian territory. Barr directs the underwriting, product pricing, and distribution channels to ensure the company maintains a strong market position in the private health sector. By analyzing regional market dynamics and regulatory requirements, the Chief Executive Officer, Australian Private Health Insurance optimizes the product portfolio to meet the diverse needs of Australian policyholders. This leadership role involves close collaboration with the executive team to align insurance offerings with the company's broader financial and growth objectives. Through the implementation of efficient claims processing and customer service standards, James Barr enhances the overall member experience. Ultimately, Barr drives revenue growth and operational excellence, ensuring that the private health insurance division remains a cornerstone of the organization's success in the competitive Australian market.
    James Barr

    Edward Close - Chief Executive Officer & Managing Director

    Edward Close, the Chief Executive Officer & Managing Director at nib, provides overarching leadership and strategic vision for the entire organization across Australia and New Zealand. Close directs the execution of corporate goals, ensuring that all business units remain aligned with the mission of providing high-quality health insurance and medical services. By engaging with the Board and key stakeholders, the Chief Executive Officer & Managing Director shapes the long-term growth trajectory and market expansion efforts. This role involves balancing financial performance with the commitment to member health and operational integrity. Through the oversight of all executive functions, Edward Close fosters a culture of innovation and accountability throughout the company. Ultimately, Close drives the strategic direction of the organization, ensuring that the business remains resilient and responsive to the changing needs of the healthcare industry while delivering consistent value to members and shareholders alike.
    Edward Close

    Lauren Daniels - Group Chief People Officer

    Lauren Daniels, the Group Chief People Officer at nib, directs the human capital strategy, talent acquisition, and organizational development initiatives. Daniels architects programs that foster a high-performance culture, ensuring that the workforce remains aligned with the company's mission of delivering exceptional health services. By overseeing leadership development and employee engagement, the Group Chief People Officer cultivates a diverse and skilled team capable of navigating the complexities of the insurance industry. This role involves collaborating with other C-suite leaders to integrate human resources strategies with broader business objectives, such as operational efficiency and market expansion. Through the implementation of modern workplace policies and performance management systems, Lauren Daniels drives organizational growth and employee retention. Ultimately, Daniels ensures that the company attracts and retains the talent necessary to maintain a competitive advantage and provide superior service to members across all operational regions.

    Andrew Shankland - Group Head of Risk

    Andrew Shankland, the Group Head of Risk at nib, manages the enterprise-wide risk management framework and regulatory compliance protocols. Shankland architects robust systems to identify, assess, and mitigate financial, operational, and strategic risks across all regional operations. By collaborating with the executive leadership team, the Group Head of Risk ensures that business decisions align with the company's risk appetite and governance standards. This role involves monitoring the evolving regulatory landscape in Australia and New Zealand to maintain full compliance and protect the organization's reputation. Through the implementation of rigorous internal controls and audit processes, Andrew Shankland safeguards the company's assets and ensures the stability of insurance operations. Ultimately, Shankland provides the necessary oversight to navigate complex market challenges, ensuring that the organization maintains a secure and sustainable foundation while pursuing growth opportunities in the health insurance sector.

    Explore Leadership Teams in Non-Profit & Charitable Organizations

    Frequently Asked Questions Regarding nib Top Executives and Leadership Team

    Who leads nib?
    nib is led by Rhod McKensey (Chief Executive Officer, Nib Health Strategy & Services), along with executives such as Martin Adlington (Chief Executive Officer Nib Thrive) and James Barr (Chief Executive Officer, Australian Private Health Insurance).
    Who is part of nib’s executive team?
    The executive team of nib includes leaders such as Rhod McKensey (Chief Executive Officer, Nib Health Strategy & Services), Martin Adlington (Chief Executive Officer Nib Thrive), James Barr (Chief Executive Officer, Australian Private Health Insurance) and other senior executives.
    How many executives does nib have?
    nib has 6 executives leading key business areas.
    What roles are included in nib’s leadership team?
    The leadership team of nib includes roles such as Chief Executive Officer, Nib Health Strategy & Services, Chief Executive Officer Nib Thrive, Chief Executive Officer, Australian Private Health Insurance, Chief Executive Officer & Managing Director, Group Chief People Officer.