n11 Executive and Leadership Team

Nihal Akin, the Chief Executive Officer at n11, directs the overarching corporate strategy and long-term vision for the e-commerce platform. By focusing on the B2C business model, Akin ensures that the marketplace maintains high standards of consumer trust and convenience. The Chief Executive Officer oversees the alignment of departmental goals with the broader mission of reshaping the Turkish digital retail sector. Through rigorous analysis of market trends, Akin identifies growth opportunities that enhance the platform's competitive position. Nihal Akin also collaborates with the Board to secure financial stability and operational excellence. This leadership role involves fostering a culture of innovation that permeates all levels of the organization. By prioritizing the needs of both shoppers and store partners, Akin drives sustainable expansion across the entire regional market, ensuring that the company remains a dominant force in the evolving digital economy.

Sercan Tabur, the Chief Executive Officer, Office & Government Relations at n11, manages the critical intersection between corporate operations and regulatory frameworks. Tabur architects the company's engagement with public sector entities to ensure compliance and foster a favorable environment for e-commerce growth. By navigating complex legislative landscapes, the Chief Executive Officer, Office & Government Relations secures the operational freedom necessary for the platform to scale effectively. Sercan Tabur also coordinates internal office management to streamline administrative efficiency across the organization. This role requires constant communication with policymakers to advocate for industry-wide improvements that benefit the digital retail ecosystem. By aligning corporate interests with national economic goals, Tabur strengthens the company's reputation as a reliable market leader. Through these strategic efforts, the executive ensures that the platform maintains a stable foundation for long-term success while navigating the unique challenges of the Turkish regulatory environment.

Cenk Tüzün, the Chief Technology Officer at n11, leads the R&D initiatives conducted within the Istanbul Technical University Teknokent facility. Tüzün architects the scalable software infrastructure that powers the B2C platform, ensuring seamless transactions for millions of users. By overseeing the development of innovative digital tools, the Chief Technology Officer enhances the overall consumer experience and improves platform reliability. Cenk Tüzün manages the engineering teams responsible for integrating advanced features that differentiate the company from competitors. This leadership role involves translating complex technical requirements into functional business solutions that drive efficiency and growth. By focusing on cutting-edge research, Tüzün contributes to the evolution of e-commerce perception among consumers. The executive ensures that the technological backbone of the platform remains robust, secure, and capable of supporting rapid market expansion while maintaining high performance standards across all digital touchpoints.

Gonca Dalgi, the Chief Operations Officer at n11, executes the daily logistical and service-oriented strategies that define the platform's value proposition. Dalgi oversees the end-to-end supply chain and merchant support systems, ensuring that the 'Support and Care' promise remains central to the business model. By optimizing internal processes, the Chief Operations Officer improves the efficiency of order fulfillment and customer service interactions. Gonca Dalgi coordinates with various departments to maintain high operational standards across the entire Turkish market. This leadership role involves monitoring key performance indicators to identify bottlenecks and implement immediate corrective actions. By streamlining the interaction between stores and consumers, Dalgi ensures that the platform delivers a consistent and reliable shopping experience. Through meticulous management of operational resources, the executive supports the company's growth objectives and maintains the high level of service quality required to sustain a leading position in the competitive retail industry.