n11 Executive and Leadership Team

Nihal Akin, the Chief Executive Officer at n11, directs the overarching strategic vision for the e-commerce platform. Akin manages the alignment of business-to-consumer objectives with long-term market growth targets across the Turkish retail sector. By overseeing the integration of value propositions focused on trust and convenience, the Chief Executive Officer ensures the platform maintains a competitive edge in a rapidly evolving digital marketplace. Nihal Akin coordinates with the board to prioritize R&D investments that enhance consumer perception and platform usability. This leadership role involves constant monitoring of market trends to refine the B2C business model. Through rigorous analysis of operational performance, the Chief Executive Officer optimizes resource allocation to support sustainable expansion. Ultimately, Akin secures the company's position as a primary sales channel by fostering a culture of innovation and excellence within the organization, ensuring that every strategic decision directly benefits the end-user experience.

Sercan Tabur, the Chief Executive Officer, Office & Government Relations at n11, manages the critical interface between the e-commerce platform and regulatory bodies. Tabur architects the framework for corporate compliance and public policy engagement, ensuring that the business model adheres to all regional legal standards in Turkey. By overseeing government relations, the Chief Executive Officer, Office & Government Relations facilitates a stable environment for the company to scale its B2C operations. Sercan Tabur coordinates with internal departments to align corporate activities with national economic development goals. This leadership role involves navigating complex regulatory landscapes to protect the interests of both the platform and the stores utilizing the service. Through proactive communication with policymakers, the Chief Executive Officer, Office & Government Relations mitigates operational risks and promotes industry-wide standards. Ultimately, Tabur strengthens the company's institutional reputation, providing a secure foundation for continued growth and market influence within the competitive retail sector.

Cenk Tüzün, the Chief Technology Officer at n11, directs the technical infrastructure and R&D initiatives conducted at the Istanbul Technical University Teknokent. Tüzün architects the scalable software solutions that power the B2C platform, ensuring high availability and seamless transaction processing for millions of users. By overseeing the engineering teams, the Chief Technology Officer drives the development of innovative services that reshape consumer interaction with e-commerce. Cenk Tüzün collaborates with other C-suite leaders to integrate advanced data analytics into the core business model, enhancing the value proposition for stores and customers alike. This leadership role involves managing the technical roadmap to support rapid market expansion and operational efficiency. Through the implementation of cutting-edge technologies, the Chief Technology Officer optimizes the platform's performance and security. Ultimately, Tüzün ensures that the company remains at the forefront of digital retail innovation, consistently delivering robust and reliable technological solutions to the market.

Gonca Dalgi, the Chief Operations Officer at n11, directs the daily execution of business processes that support the B2C platform's retail operations. Dalgi manages the logistics and support systems that provide value to stores, ensuring that the 'Support and Care' promise remains central to the company's service delivery. By overseeing operational workflows, the Chief Operations Officer optimizes the efficiency of the sales channel and improves the overall merchant experience. Gonca Dalgi coordinates with the technology and strategy teams to streamline supply chain interactions and enhance service reliability across the Turkish market. This leadership role involves monitoring key performance indicators to identify areas for process improvement and cost reduction. Through the implementation of standardized operational procedures, the Chief Operations Officer ensures that the platform scales effectively while maintaining high quality standards. Ultimately, Dalgi drives the operational excellence required to sustain the company's growth and market leadership in the competitive e-commerce landscape.