MRO Executive and Leadership Team

September, 2026

Leadership Overview

MRO has 7 executives leading key functions including strategy, financial oversight, operational scaling, human capital, provider solutions, and data curation.

Focused on advancing clinical data exchange, MRO delivers secure health information management solutions to hospitals and payers, driving operational efficiency and interoperability across the entire healthcare ecosystem.

Leadership Roles at MRO

  • Chief Executive Officer - Ramon Touma
  • Co-Chief Executive Officer - Victor Bailes
  • Chief Financial Officer - Nathan Eastman
  • Chief Operating Officer - MRAeS Malay Kanti Bala
  • President, Provider Solutions - Benjamin Zmigrodski
  • President, Curation Solutions - Lidia Bernik
  • Chief People Officer - Shawn Powlick
  • Ramon Touma - Chief Executive Officer

    Ramon Touma, the Chief Executive Officer at MRO, directs the overarching corporate strategy and long-term vision for clinical data exchange. Touma architects the expansion of health information management solutions across North American healthcare systems, ensuring alignment between technological innovation and regulatory compliance. By prioritizing secure data interoperability, the Chief Executive Officer drives the company mission to improve workflow performance for hospitals and physician practices. Touma maintains constant engagement with the Board to secure capital for platform development and market penetration. This leadership role involves navigating complex healthcare landscapes to maintain a competitive edge in data curation. Through rigorous oversight of organizational goals, Ramon Touma secures the stability of the enterprise. Ultimately, Touma fosters a culture of excellence that supports the broader healthcare ecosystem by optimizing how organizations manage and exchange sensitive clinical information at scale.

    Victor Bailes - Co-Chief Executive Officer

    Victor Bailes, the Co-Chief Executive Officer at MRO, executes strategic partnerships and manages external stakeholder relations to bolster the company market position. Bailes oversees the integration of new clinical data exchange technologies, ensuring that MRO solutions meet the evolving needs of payers and health systems. By focusing on the commercialization of health information management tools, the Co-Chief Executive Officer drives revenue growth and expands the footprint of the platform. Victor Bailes collaborates with the executive team to refine the product roadmap, specifically targeting improvements in data normalization and reporting capabilities. This leadership role requires deep industry knowledge to anticipate shifts in healthcare policy and technology adoption. Through the management of high-level alliances, Bailes strengthens the influence of the company within the broader healthcare sector. Ultimately, Bailes ensures that the organization remains at the forefront of secure, efficient clinical data management.

    Nathan Eastman - Chief Financial Officer

    Nathan Eastman, the Chief Financial Officer at MRO, manages the fiscal health and capital allocation strategies for the organization. Eastman oversees financial planning, reporting, and risk management to ensure the sustainability of clinical data exchange operations. By analyzing market trends and operational costs, the Chief Financial Officer drives efficiency across all departments, supporting the delivery of health information management solutions. Nathan Eastman coordinates with the executive leadership to align budgetary resources with long-term growth objectives, particularly regarding the scaling of data curation platforms. This leadership role involves maintaining rigorous financial controls and transparency for investors and stakeholders. Through the optimization of financial workflows, Eastman supports the company mission of improving healthcare data access. Ultimately, Eastman secures the necessary capital to fuel innovation and maintain the competitive advantage of the company within the complex healthcare technology landscape.
    Nathan Eastman

    MRAeS Malay Kanti Bala - Chief Operating Officer

    MRAeS Malay Kanti Bala, the Chief Operating Officer at MRO, directs the internal processes and service delivery models that support clinical data exchange. Bala oversees the operational infrastructure, ensuring that health information management solutions function with maximum reliability for hospitals and physician practices. By streamlining workflows and implementing scalable technology, the Chief Operating Officer drives improvements in data normalization and reporting accuracy. MRAeS Malay Kanti Bala manages cross-functional teams to ensure that service delivery meets the high standards required by healthcare organizations. This leadership role involves constant monitoring of operational metrics to identify bottlenecks and enhance system performance. Through the refinement of internal procedures, Bala supports the company goal of seamless interoperability across the healthcare ecosystem. Ultimately, Bala ensures that the operational backbone of the company remains robust, efficient, and capable of handling large-scale clinical data management requirements.

    Benjamin Zmigrodski - President, Provider Solutions

    Benjamin Zmigrodski, the President, Provider Solutions at MRO, directs the strategy and delivery of clinical data exchange services specifically for hospitals and health systems. Zmigrodski oversees the implementation of release-of-information and health information management solutions, ensuring that providers maintain compliance and operational efficiency. By focusing on the unique needs of clinical environments, the President, Provider Solutions drives the adoption of tools that facilitate secure data access and interoperability. Benjamin Zmigrodski manages the client-facing teams to ensure that provider organizations receive high-quality support and technical guidance. This leadership role involves translating complex healthcare requirements into actionable product features that improve workflow performance. Through the expansion of provider-focused initiatives, Zmigrodski strengthens the market presence of the company. Ultimately, Zmigrodski ensures that the provider solutions portfolio remains essential to the daily operations of healthcare organizations across the country.
    Benjamin Zmigrodski

    Lidia Bernik - President, Curation Solutions

    Lidia Bernik, the President, Curation Solutions at MRO, directs the development and management of advanced data curation and normalization technologies. Bernik oversees the technical processes that transform raw clinical data into actionable insights for payers and healthcare organizations. By focusing on the accuracy and utility of curated information, the President, Curation Solutions drives the effectiveness of the broader health information management platform. Lidia Bernik collaborates with engineering and product teams to refine data handling capabilities, ensuring that the company remains a leader in clinical data interoperability. This leadership role involves managing the lifecycle of data-centric solutions to support compliance and reporting requirements. Through the continuous improvement of curation methodologies, Bernik enhances the value proposition of the company for its diverse client base. Ultimately, Bernik ensures that the data curation division provides the high-quality, normalized information necessary for modern healthcare decision-making.

    Shawn Powlick - Chief People Officer

    Shawn Powlick, the Chief People Officer at MRO, directs human capital strategy, talent acquisition, and organizational development. Powlick oversees the cultivation of a high-performance culture that supports the mission of delivering advanced health information management solutions. By implementing training programs and leadership development initiatives, the Chief People Officer drives employee engagement and retention across the company. Shawn Powlick collaborates with the executive team to ensure that the workforce possesses the technical expertise required to manage complex clinical data exchange platforms. This leadership role involves fostering an inclusive environment that attracts top talent in the healthcare technology sector. Through the alignment of personnel goals with corporate objectives, Powlick ensures that the organization maintains the human capacity to innovate and serve healthcare providers effectively. Ultimately, Powlick builds the organizational foundation necessary for sustained growth and operational excellence in the competitive healthcare market.
    Shawn Powlick

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    Frequently Asked Questions Regarding MRO Top Executives and Leadership Team

    Who leads MRO?
    MRO is led by Ramon Touma (Chief Executive Officer), along with executives such as Victor Bailes (Co-Chief Executive Officer) and Nathan Eastman (Chief Financial Officer).
    Who is part of MRO’s executive team?
    The executive team of MRO includes leaders such as Ramon Touma (Chief Executive Officer), Victor Bailes (Co-Chief Executive Officer), Nathan Eastman (Chief Financial Officer) and other senior executives.
    How many executives does MRO have?
    MRO has 7 executives leading key business areas.
    What roles are included in MRO’s leadership team?
    The leadership team of MRO includes roles such as Chief Executive Officer, Co-Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, President, Provider Solutions.