Leadership Overview
Mercy Health has 10 executives leading key functions including operations, finance, strategy, and market development.
Driven by a commitment to employee well-being, Mercy Health provides unique access to healthcare when and where employees need it, maximizing performance through innovative benefits and services.
Driven by a commitment to employee well-being, Mercy Health provides unique access to healthcare when and where employees need it, maximizing performance through innovative benefits and services.
Leadership Roles at Mercy Health
William Hanlon - Chief Financial Officer
William Hanlon, the Chief Financial Officer at Mercy Health, manages the financial strategy and fiscal health of the organization. Hanlon oversees all financial planning, budgeting, and reporting activities, ensuring that resources are allocated effectively to support the company's innovative healthcare initiatives. This role is pivotal in maintaining the financial stability required to develop and test unique ways to deliver employee benefits and services. By guiding financial operations, William Hanlon ensures that Mercy Health can continue to provide unparalleled access to healthcare, thereby maximizing employee performance. The Chief Financial Officer's responsibilities include managing investments, controlling expenditures, and identifying opportunities for financial growth and sustainability. Hanlon's financial acumen is essential for the company's ongoing success in its mission to enhance employee well-being through accessible healthcare solutions.
David Hadley - Senior VP, Finance & Chief Financial Officer
David Hadley, the Senior VP, Finance & Chief Financial Officer at Mercy Health, oversees the financial operations and strategic fiscal planning for the organization. Hadley manages critical financial functions, including budgeting, forecasting, and financial analysis, to support the development and deployment of innovative healthcare services. This leadership ensures that Mercy Health maintains a strong financial foundation to provide unique access to healthcare, thereby maximizing employee performance. By guiding financial strategies, David Hadley enables the company to invest in testing new ways to deliver benefits and services that meet employee needs. The Senior VP, Finance & Chief Financial Officer's role is integral to sustaining the company's mission of offering accessible healthcare solutions. Hadley's financial oversight is key to the organization's ability to operate effectively and achieve its goals in enhancing employee well-being.
Colin Brooks - Chief Financial Officer, Market (Cincinnati)
Colin Brooks, the Chief Financial Officer, Market (Cincinnati) at Mercy Health, directs the financial strategy and operations for the Cincinnati market. Brooks is responsible for managing the financial health of this key region, ensuring resources are optimally allocated to support the delivery of innovative healthcare services. This leadership role is crucial for implementing unique benefits and services designed to maximize employee performance within the Cincinnati area. By overseeing financial planning and analysis, Colin Brooks ensures that Mercy Health can provide accessible healthcare solutions tailored to the needs of employees in this market. The Chief Financial Officer, Market (Cincinnati)'s focus on regional financial performance is vital to the company's overall mission. Brooks's financial stewardship supports the company's commitment to employee well-being through localized healthcare access.

Richard Goins - Chief Operating Officer
Richard Goins, the Chief Operating Officer at Mercy Health, directs the operational framework that ensures the delivery of innovative healthcare solutions. Overseeing daily operations, Goins focuses on maximizing employee performance by ensuring unique access to healthcare services when and where needed. This leadership involves streamlining processes to enhance the efficiency of healthcare delivery across the organization. By optimizing operational workflows, Richard Goins directly supports the company's mission to provide accessible and effective employee benefits. The Chief Operating Officer's role is critical in translating strategic objectives into tangible operational outcomes, ensuring the seamless integration of services designed to support employee well-being and productivity. Goins's oversight extends to the implementation of tested, unique methods for bringing benefits and services to employees, directly impacting their ability to perform at their highest levels.
Jeff Copeland - Senior Vice President, Business Development and Co-President, Mercy Health Select and Healthspan President and Chief Operating Officer
Jeff Copeland, the Senior Vice President, Business Development and Co-President, Mercy Health Select and Healthspan President and Chief Operating Officer at Mercy Health, drives strategic growth and operational excellence in key business units. Copeland spearheads initiatives to develop and test unique healthcare delivery models, focusing on maximizing employee performance through enhanced access to services. This multifaceted role involves overseeing business development, leading Mercy Health Select and Healthspan operations, and ensuring these entities provide innovative benefits. By fostering strategic partnerships and optimizing operational frameworks, Jeff Copeland directly contributes to the company's mission of providing healthcare when and where employees need it. The extensive responsibilities held by Copeland underscore a commitment to expanding the reach and impact of Mercy Health's employee-focused healthcare solutions, ensuring sustained organizational success and employee well-being.
Sara Lloyd - H and R Center Administrator and Chief Operating Officer
Sara Lloyd, the H and R Center Administrator and Chief Operating Officer at Mercy Health, leads operational strategies and manages human resources functions to enhance employee well-being and performance. Lloyd oversees the implementation of innovative healthcare benefits and services, ensuring unique access for employees when and where they need it. This dual role focuses on optimizing both operational efficiency and the employee experience through strategic HR initiatives. By directing operational frameworks and HR center administration, Sara Lloyd directly supports the company's mission to maximize employee performance. The Chief Operating Officer's responsibilities include streamlining processes and ensuring that tested, unique methods for service delivery are effectively deployed. Lloyd's leadership is essential for integrating HR strategies with operational goals to foster a productive and healthy workforce.
Jamie Houseman - President
Jamie Houseman, the President at Mercy Health, provides executive leadership and strategic direction for the organization's overall mission. Houseman oversees the development and implementation of innovative healthcare solutions aimed at maximizing employee performance through unique access to services. This leadership role is critical in ensuring that Mercy Health consistently delivers on its promise to provide healthcare when and where employees need it. By guiding strategic initiatives, Jamie Houseman fosters an environment that supports employee well-being and productivity. The President's responsibilities encompass driving growth, ensuring operational excellence, and championing the company's commitment to accessible healthcare. Houseman's vision is instrumental in advancing the organization's goals and its impact on the communities served.
Sara Ambroza - President, Mercy Health Foundation Greater Lima
Sara Ambroza, the President, Mercy Health Foundation Greater Lima at Mercy Health, leads philanthropic efforts and fundraising initiatives to support the organization's healthcare mission. Ambroza focuses on securing resources that enable the development and testing of unique, innovative ways to deliver benefits and services to employees. This role is vital in ensuring that Mercy Health can continue to provide unparalleled access to healthcare, thereby maximizing employee performance. By cultivating donor relationships and managing foundation operations, Sara Ambroza directly contributes to the company's ability to offer healthcare when and where employees need it. The President, Mercy Health Foundation Greater Lima's strategic fundraising is essential for sustaining and expanding the company's commitment to employee well-being. Ambroza's leadership ensures the foundation effectively supports the organization's goals.
Kristopher Durbin - Chief of Staff
Kristopher Durbin, the Chief of Staff at Mercy Health, facilitates strategic execution and operational alignment across the organization. Durbin supports executive leadership by managing key initiatives and ensuring that the company's mission to maximize employee performance through innovative healthcare access is consistently advanced. This position involves coordinating cross-functional efforts and driving the implementation of tested, unique benefits and services. By acting as a central point of communication and coordination, Kristopher Durbin ensures that strategic objectives translate into actionable plans. The Chief of Staff's role is crucial in optimizing the flow of information and resources, enabling Mercy Health to provide healthcare when and where employees need it. Durbin's contributions are vital to maintaining operational efficiency and supporting the company's commitment to employee well-being.
Donald Johnson - Associate Chief Marketing Officer
Donald Johnson, the Associate Chief Marketing Officer at Mercy Health, drives marketing strategies to enhance the visibility and adoption of the company's innovative healthcare services. Johnson focuses on communicating the unique benefits and services designed to maximize employee performance and well-being. This role involves developing and executing marketing campaigns that highlight Mercy Health's commitment to providing accessible healthcare when and where employees need it. By shaping the brand narrative, Donald Johnson ensures that the company's mission resonates with its target audience. The Associate Chief Marketing Officer's efforts are critical in promoting the value of the company's offerings and attracting new partners. Johnson's marketing expertise supports the organization's growth and its dedication to employee health.
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