Marina Bay Sands Executive and Leadership Team

Sue Tan, the Senior Vice President & Chief Financial Officer at Marina Bay Sands, directs the financial strategy and capital allocation for the entire resort. Overseeing fiscal planning, revenue management, and investor relations, the Senior Vice President & Chief Financial Officer ensures the long-term financial health of the organization. This leadership role involves analyzing market trends to drive profitability across hotel, retail, and convention operations. By implementing rigorous financial controls, Sue Tan directly impacts the growth trajectory of the company. The Senior Vice President & Chief Financial Officer collaborates with the board to evaluate investment opportunities that expand the market presence of the resort in Asia. Through the management of complex financial portfolios, Tan secures the necessary capital to maintain the world-class facilities of the property, ensuring that the business remains a dominant force in the competitive hospitality and entertainment sector while delivering consistent value to stakeholders.

Paul Town, the Chief Operating Officer at Marina Bay Sands, directs all daily property operations and guest service standards. Overseeing the expansive hotel, convention, and entertainment facilities, the Chief Operating Officer ensures seamless integration between luxury lodging and large-scale event management. This leadership role involves optimizing resource allocation to maintain the status of the property as a premier destination in Asia. By streamlining complex workflows across the resort, Paul Town directly impacts the efficiency of the entire hospitality ecosystem. The Chief Operating Officer manages cross-departmental collaboration to elevate guest satisfaction and operational throughput. Through rigorous oversight of facility maintenance and service delivery, Town secures the long-term competitive advantage of the resort within the highly dynamic Singapore market, ensuring that every aspect of the guest experience aligns with the high standards expected of a world-class integrated resort.

William Soo, the IT Chief Information Officer & Vice President at Marina Bay Sands, architects the digital infrastructure supporting the entire resort ecosystem. Overseeing cybersecurity, data analytics, and guest-facing technology platforms, the IT Chief Information Officer & Vice President ensures robust connectivity across the hotel, shopping centers, and convention facilities. This leadership role involves driving digital transformation initiatives to enhance the overall guest experience through innovative software solutions. By modernizing legacy systems, William Soo directly impacts the operational agility of the organization. The IT Chief Information Officer & Vice President collaborates with executive leadership to align technological investments with broader business objectives. Through the implementation of advanced network security protocols, Soo protects sensitive guest data while maintaining the high-speed digital environment necessary for a leading Asian business and leisure destination, ultimately fostering a secure and technologically advanced atmosphere for all visitors.

Madeline Lim, the Senior Administrator To Chief Technology Officer, Information Technology at Marina Bay Sands, coordinates the strategic administrative functions within the technology division. Overseeing project timelines, resource scheduling, and departmental communications, the Senior Administrator To Chief Technology Officer, Information Technology ensures that technical teams remain focused on critical infrastructure goals. This leadership role involves facilitating collaboration between the technology department and other business units to support the seamless operation of the resort. By managing complex administrative workflows, Madeline Lim directly impacts the productivity of the IT staff. The Senior Administrator To Chief Technology Officer, Information Technology maintains high standards of organizational efficiency, allowing the technology leadership to focus on long-term innovation. Through meticulous planning and process optimization, Lim supports the delivery of high-quality digital services that define the guest experience at this premier Singapore destination, ensuring that all technical projects remain aligned with corporate objectives.

Michelle Montijo, the Team Captain at Marina Bay Sands, leads frontline service teams to ensure exceptional guest interactions across the resort. Overseeing daily service delivery, staff training, and performance standards, the Team Captain ensures that every guest receives high-quality attention within the hotel and entertainment areas. This leadership role involves fostering a culture of excellence and responsiveness among staff members to maintain the reputation of the property. By mentoring team members, Michelle Montijo directly impacts the quality of service provided to international visitors. The Team Captain coordinates with department managers to resolve operational challenges and improve guest satisfaction metrics. Through consistent monitoring of service protocols, Montijo drives the operational success of the front-of-house teams, ensuring that the resort remains a top-tier destination in Singapore by consistently exceeding guest expectations through professional, attentive, and efficient service delivery at every touchpoint.

Patrick Manalili, the Team Captain at Marina Bay Sands, manages specialized operational teams focused on maintaining the high standards of the convention and exhibition facilities. Overseeing logistics, event support, and staff coordination, the Team Captain ensures that large-scale gatherings proceed without disruption. This leadership role involves optimizing the deployment of personnel to meet the demands of diverse business events hosted at the resort. By streamlining event-day operations, Patrick Manalili directly impacts the success of the convention business. The Team Captain collaborates with event planners and internal departments to ensure that all logistical requirements are met with precision. Through the effective management of support staff, Manalili drives the operational efficiency of the convention center, ensuring that the resort maintains its status as a leading business destination in Asia by providing seamless, high-quality support for international conferences and exhibitions.

Corazon Casoy, the Team Captain at Marina Bay Sands, directs the operational activities within the retail and leisure zones of the resort. Overseeing guest flow, safety protocols, and service quality, the Team Captain ensures that the shopping and entertainment experiences meet the expectations of a global clientele. This leadership role involves managing staff performance to maintain a welcoming and efficient environment across the property. By implementing service improvements, Corazon Casoy directly impacts the overall guest experience in the retail sectors. The Team Captain coordinates with security and facility teams to ensure that all areas remain safe and accessible. Through the active supervision of frontline personnel, Casoy drives the operational excellence of the leisure divisions, ensuring that the resort continues to attract visitors from across the globe by providing a superior, well-managed, and highly engaging environment for all guests.