Leadership Overview
MAP Communications has 5 executives leading key functions including operations, financial strategy, technology infrastructure, corporate governance, and executive leadership.
Focused on delivering superior customer service solutions, MAP Communications empowers businesses through professional answering services and after-hours support to ensure seamless communication across all client touchpoints.
Focused on delivering superior customer service solutions, MAP Communications empowers businesses through professional answering services and after-hours support to ensure seamless communication across all client touchpoints.
Leadership Roles at MAP Communications
Morton Larmore - Chief Financial Officer
Morton Larmore, the Chief Financial Officer at MAP Communications, manages the fiscal health and long-term economic strategy of the organization. Larmore oversees budgeting, financial reporting, and capital allocation to support the expansion of call center capabilities. By analyzing market trends, the Chief Financial Officer identifies opportunities for revenue growth within the professional answering services sector. This leadership role requires close coordination with the executive team to align financial goals with broader corporate objectives. Morton Larmore also monitors cash flow and investment in infrastructure to maintain a competitive edge in the industry. Through precise financial planning, the Chief Financial Officer mitigates risks and ensures the sustainability of the business model. Larmore provides the necessary oversight to keep the company profitable while delivering high-value services to clients. Ultimately, the Chief Financial Officer maintains the financial integrity required for sustained market impact.
Grant Sibley - Chief Financial Officer & Director
Grant Sibley, the Chief Financial Officer & Director at MAP Communications, governs the corporate financial structure and strategic investment policies. Sibley focuses on long-term asset management and the optimization of capital structures to support the company's service-oriented business model. By evaluating potential acquisitions and partnerships, the Chief Financial Officer & Director expands the market reach of the firm. This leadership role involves reporting to the Board of Directors on fiscal performance and regulatory compliance. Grant Sibley also directs the development of financial forecasting models to anticipate shifts in the call center industry. Through disciplined oversight, the Chief Financial Officer & Director ensures that the company maintains a strong balance sheet while investing in service quality. Sibley provides the strategic guidance necessary to navigate complex economic environments. Ultimately, the Chief Financial Officer & Director secures the financial stability required to support the company's mission of providing exceptional customer service.
Gregory Barnes - Chief Operating Officer
Gregory Barnes, the Chief Operating Officer at MAP Communications, directs all internal call center workflows and service delivery protocols. Barnes optimizes the daily performance of reception teams to ensure high-quality interactions for clients requiring after-hours support. By refining operational efficiency, the Chief Operating Officer maintains strict adherence to service level agreements across North American markets. This leadership role involves constant monitoring of call volume metrics and staffing requirements to guarantee consistent availability. Gregory Barnes also collaborates with the technology department to integrate new communication tools into existing service frameworks. Through rigorous process management, the Chief Operating Officer drives the company toward higher productivity standards. Barnes ensures that every client receives professional, reliable assistance, thereby strengthening the reputation of the firm as a leader in the answering services industry. Ultimately, the Chief Operating Officer secures operational excellence through continuous improvement initiatives.
Pat Mcneill - President
Pat Mcneill, the President at MAP Communications, leads the overall strategic vision and corporate direction of the organization. Mcneill defines the mission of providing high-quality reception and after-hours answering services to a diverse client base. By setting organizational goals, the President ensures that all departments remain aligned with the core values of the company. This leadership role involves representing the firm to stakeholders and driving growth initiatives across the industry. Pat Mcneill also fosters a culture of excellence and accountability within the workforce to maintain high service standards. Through effective management of the executive team, the President oversees the execution of business strategies that enhance market position. Mcneill monitors industry developments to adapt the service offerings to changing customer needs. Ultimately, the President secures the long-term success of the company by maintaining a focus on innovation, reliability, and superior client support.
Rizwan Bhutta - Senior Vice President and Chief Technology Officer At MAP Communications. Board of Directors
Rizwan Bhutta, the Senior Vice President and Chief Technology Officer At MAP Communications. Board of Directors at MAP Communications, architects the digital infrastructure supporting all call center operations. Bhutta drives the development of proprietary software and communication platforms that enable seamless reception services. By overseeing the technical roadmap, the Senior Vice President and Chief Technology Officer At MAP Communications. Board of Directors ensures that the company remains at the forefront of telecommunications innovation. This leadership role involves managing cybersecurity protocols and system reliability to protect sensitive client data. Rizwan Bhutta also works with the Board of Directors to align technological investments with long-term business goals. Through the implementation of scalable cloud solutions, the Senior Vice President and Chief Technology Officer At MAP Communications. Board of Directors enhances the efficiency of after-hours answering services. Ultimately, the Senior Vice President and Chief Technology Officer At MAP Communications. Board of Directors secures the technological foundation for future growth.

Explore Leadership Teams in Business Services
Founded in 2007 and headquartered in Chicago, Illinois, RoadSafe Traffic offers services such as flagging, right-of-way permitting, off-duty law enforcement, cash bond posting, and more.
Company Leadership DM
JT
CB

Founded in 2009 and headquartered in Whippany, New Jersey, ConnectiveRx technology-enabled biopharmaceutical services company that provides patient and provider support, access, and adherence solutions for specialty and branded medications.
Company Leadership


Mindpearl was established in 1999 as a captive contact centre providing seamless 24/7 customer support services in multiple languages. This was to both customers and passengers of a consortium of 11 European airlines headed by Swissair. Over the years, the company has diversified and currently provide 24/7 multilingual contact centre solution to global names in aviation, travel, telecommunication, retail and finance.
Company Leadership
LR
CS
ISTA Solutions is an offshore staffing provider specializing in remote healthcare operations, offering services such as customer service, recruiting, payroll, and order fulfillment. With over 20 years of experience, they primarily serve clients in the healthcare sector, including medical billing companies, nursing homes, and pharmacies. Their dedicated teams in the Philippines are designed to enhance operational efficiency and reduce costs for businesses of all sizes. ISTA Solutions emphasizes clear communication, flexibility, and comprehensive support to ensure seamless integration with clients' in-house operations.
Company Leadership DW
AS
AN
SH