Leadership Overview
ConnectiveRx has 5 executives leading key functions including strategy, technology, operations, human resources, and communications.
Focused on enhancing patient access to specialty medications, ConnectiveRx delivers technology-enabled services that streamline the journey from prescription to adherence for biopharmaceutical partners across the United States.
Focused on enhancing patient access to specialty medications, ConnectiveRx delivers technology-enabled services that streamline the journey from prescription to adherence for biopharmaceutical partners across the United States.
Leadership Roles at ConnectiveRx
Harry Totonis - Chief Executive Officer & Chairman
Harry Totonis, the Chief Executive Officer & Chairman at ConnectiveRx, directs the overarching corporate strategy and long-term vision for the organization. Totonis manages the board of directors while aligning internal resources with the evolving needs of the biopharmaceutical sector. By prioritizing innovation in patient support services, the Chief Executive Officer & Chairman ensures the company maintains a competitive edge in medication access solutions. Harry Totonis oversees the integration of technology-enabled services to improve patient outcomes across North American markets. This leadership role involves constant collaboration with executive peers to refine service delivery models and expand market reach. Through rigorous oversight of organizational performance, the Chief Executive Officer & Chairman drives sustainable growth and operational excellence. Totonis maintains a focus on delivering value to healthcare providers and patients alike, solidifying the company position as a leader in specialty medication adherence and support services.

Gwyn Plaskon - Chief Operating Officer
Gwyn Plaskon, the Chief Operating Officer at ConnectiveRx, manages the daily execution of patient and provider support services. Plaskon directs the operational workflows that enable efficient medication access and adherence for specialty pharmaceutical products. By overseeing service delivery teams, the Chief Operating Officer ensures high standards of performance and client satisfaction across all regional operations. Gwyn Plaskon coordinates with the executive leadership team to refine processes and improve service quality. This role involves managing complex logistics to support the company mission of simplifying the patient journey. Through the optimization of operational resources, the Chief Operating Officer drives productivity and scalability. Plaskon monitors key performance indicators to maintain alignment with corporate objectives. Ultimately, the Chief Operating Officer ensures the seamless delivery of technology-enabled services, providing critical support to healthcare providers and patients within the competitive biopharmaceutical landscape.

Vincent Miller - Chief Technology Officer
Vincent Miller, the Chief Technology Officer at ConnectiveRx, architects the digital infrastructure supporting patient and provider access solutions. Miller directs the development of proprietary platforms that facilitate seamless medication adherence for specialty and branded therapies. By overseeing the engineering teams, the Chief Technology Officer ensures robust data security and system scalability across all service offerings. Vincent Miller integrates advanced analytics into the company technology stack to provide actionable insights for biopharmaceutical clients. This role requires constant coordination with operational leaders to align technical capabilities with business requirements. Through the implementation of cutting-edge software solutions, the Chief Technology Officer optimizes the digital experience for healthcare stakeholders. Miller drives the modernization of internal systems to increase efficiency and reliability. Ultimately, the Chief Technology Officer secures the technological foundation necessary for the company to deliver high-impact patient support services throughout the United States.
Mark Pawlak - Chief People Officer
Mark Pawlak, the Chief People Officer at ConnectiveRx, directs the human capital strategy and organizational culture initiatives. Pawlak manages talent acquisition, employee development, and performance management systems to support the company growth. By overseeing the human resources department, the Chief People Officer ensures the workforce remains aligned with the mission of providing superior patient support services. Mark Pawlak fosters an inclusive environment that attracts top talent in the biopharmaceutical services industry. This role involves collaborating with other executives to build a high-performance culture that drives innovation and operational success. Through the implementation of comprehensive training programs, the Chief People Officer enhances employee engagement and retention. Pawlak monitors organizational health to ensure the company maintains a strong competitive advantage. Ultimately, the Chief People Officer builds the internal capabilities required to sustain long-term success and deliver exceptional value to clients and patients across the United States.

Danielle Daly - Chief Marketing & Communications Officer
Danielle Daly, the Chief Marketing & Communications Officer at ConnectiveRx, directs the brand strategy and external messaging for the organization. Daly manages the development of marketing campaigns that highlight the value of patient and provider support solutions to biopharmaceutical partners. By overseeing the communications department, the Chief Marketing & Communications Officer ensures consistent brand positioning across all market channels. Danielle Daly coordinates with sales and product teams to translate complex service offerings into compelling market narratives. This role involves managing public relations and corporate communications to strengthen the company reputation within the healthcare industry. Through the execution of strategic marketing initiatives, the Chief Marketing & Communications Officer drives brand awareness and client acquisition. Daly monitors market trends to adapt messaging and maintain relevance. Ultimately, the Chief Marketing & Communications Officer secures the company market presence, supporting the broader goal of improving medication access and adherence.

Explore Leadership Teams in Business Services
Tikshoov is a leading service company in Israel that specializes in contact centers, offering services from planning to management and operations. They provide outsourced contact centers that serve as the operational arm for their business clients, utilizing state-of-the-art technologies. Tikshoov is committed to enhancing communication experiences and offers a range of services including personal answering services, recruitment systems, and sign language contact centers. Their clients span various industries including government, health, finance, transportation, and retail.
Company Leadership EF
AV
RS
RS
MAP Communications is a Professional Call Center & Phone Answering Services company headquartered in Chesapeake, VA. The company offers services for companies that have customer service, reception, and after-hours answering needs.
Company Leadership PM

GS
Transcosmos inc. is a Japan-based company principally engaged in the provision of one stop outsourcing services. It mainly provides call center services, business process outsourcing services and digital marketing services, including inbound and outbound services, fulfillment services, support desk services and more.
Company Leadership MK
MM
YK
MO
Premier NX seeks to be a seamless extension of our clients businesses. We do this by understanding their values and objectives and by providing dedicated resources that serve as a blended workforce. Thus, we take a co-sourcing approach to enhancing business outcomes for our clients across business functions, ranging from back-office processes to front-facing customer service functions. With a global presence, Premier NX is proud to support businesses in the U.S. and Canada, with our comprehensive suite of outsourcing solutions that deliver results across diverse regions.
Company Leadership CS
DS
JM
EP