MAP Communications

MAP Communications, established in 1990, is a professional call center and phone answering services company. Operating across 15 locations, it specializes in providing comprehensive solutions for customer service, reception, and after-hours answering needs. The company serves a diverse clientele, offering essential communication infrastructure for businesses requiring reliable support. Its long history and established presence in the industry underscore its commitment to service excellence, with a reported revenue of $65.5M.

With an employee range of 500 - 1,000 individuals, MAP Communications leverages its substantial workforce to deliver high-quality services. Their product offerings include live answering, custom script development, and administrative support, catering to various sectors such as healthcare and higher education. The company also provides bilingual services, ensuring broader customer reach. For insights into the people driving these operations, you can Meet MAP Communications's team. This team is dedicated to enhancing client productivity and customer satisfaction through advanced communication strategies.

MAP Communications positions itself as a key partner for businesses seeking to optimize their customer interactions. Their services are designed to capture leads, manage inquiries, and provide seamless support, acting as an extension of their clients' own operations. The company's focus on technology platforms and detailed reporting aids clients in understanding their communication performance. This strategic approach helps businesses maintain a professional image and operational efficiency, particularly in demanding B2B environments.