Lutheran Services Carolinas Executive and Leadership Team

Ted Goins, the President & Chief Executive Officer at Lutheran Services Carolinas, directs the overarching strategic vision for all health and human services across the Carolinas. This leadership role involves constant collaboration with the Board to ensure the organization maintains high standards of integrity while serving children, families, and seniors. By overseeing the expansion of senior living communities and foster care programs, the President & Chief Executive Officer drives significant growth in regional service capacity. Ted Goins monitors the efficacy of all programs to guarantee that the mission of empowering individuals remains the primary focus. Through active engagement with community stakeholders, the President & Chief Executive Officer secures the resources necessary for long-term sustainability. This executive leadership ensures that every initiative aligns with the core values of compassion and service, ultimately fostering a positive impact on the lives of those requiring support throughout the entire service area.

Kirby Nickerson, the Chief Financial Officer at Lutheran Services Carolinas, architects the fiscal strategy necessary to sustain diverse health and human services. This role involves managing complex budgets for senior living communities, adoption programs, and support services for new Americans. By overseeing financial reporting and resource allocation, the Chief Financial Officer ensures the organization maintains the fiscal health required to fulfill the mission. Kirby Nickerson collaborates with the Board to evaluate investment opportunities that expand the reach of services across the Carolinas. The Chief Financial Officer monitors cash flow and operational expenses to maximize the impact of every dollar spent on community support. This leadership position requires rigorous attention to detail and long-term planning to mitigate financial risks. Through disciplined fiscal management, the Chief Financial Officer provides the stability needed for the organization to continue advocating for those in need while maintaining operational excellence.

Mary Glidewell, the Chief Information Officer at Lutheran Services Carolinas, manages the digital architecture supporting all health and human services. This role involves securing sensitive data across senior living communities and foster care networks to maintain regulatory compliance. By implementing robust information systems, the Chief Information Officer optimizes the delivery of care for new Americans and families in need. Mary Glidewell coordinates with other C-suite leaders to integrate data-driven insights into daily operational workflows, enhancing overall organizational efficiency. The Chief Information Officer oversees the modernization of digital platforms to ensure seamless communication between regional service centers. This leadership function directly supports the mission by providing reliable, secure access to essential information, which allows staff to focus on delivering compassionate care. Through strategic oversight of information technology, the Chief Information Officer maintains the technical foundation required for the organization to scale its impact effectively.

Jon Postiglione, the Technology Chief & Chief Technology Officer at Lutheran Services Carolinas, drives the innovation of technical infrastructure to support human services delivery. This role focuses on deploying scalable software solutions that enhance the efficiency of foster care and senior living operations. By architecting advanced technological frameworks, the Technology Chief & Chief Technology Officer ensures that staff members possess the tools required for high-quality service provision. Jon Postiglione evaluates emerging technologies to determine potential applications for improving client outcomes across the Carolinas. The Technology Chief & Chief Technology Officer coordinates with internal departments to streamline workflows through automation and digital integration. This leadership role involves managing the technical lifecycle of all hardware and software assets to prevent operational downtime. Through the implementation of cutting-edge technology, the Technology Chief & Chief Technology Officer supports the organizational mission by creating a more responsive and connected environment for all individuals served.

Kesha Smith, the Chief Administrative Officer at Lutheran Services Carolinas, oversees the internal processes and human resources functions that sustain the organization. This role involves managing the administrative framework for senior living communities and family support programs to ensure operational consistency. By directing policy development and organizational culture initiatives, the Chief Administrative Officer fosters an environment rooted in compassion and integrity. Kesha Smith coordinates with department heads to align administrative practices with the broader mission of serving children and families. The Chief Administrative Officer monitors compliance with regional regulations to maintain the highest standards of service delivery. This leadership position requires balancing complex administrative demands with the need for a supportive workplace for all staff members. Through the optimization of internal systems, the Chief Administrative Officer ensures that the organization remains agile and capable of meeting the evolving needs of the communities served throughout the Carolinas.