Lutheran Community Services Northwest Executive and Leadership Team

David Duea, the President & Chief Executive Officer at Lutheran Community Services Northwest, directs the overarching strategic vision for the organization. This leadership role involves aligning behavioral health and family support initiatives with the long-term mission of promoting stability for diverse populations across Washington, Oregon, and Idaho. By collaborating with the Board of Directors, Duea ensures the effective allocation of resources toward programs addressing addiction, trauma, and poverty. David Duea maintains a focus on expanding the reach of refugee and immigrant services to meet evolving community needs. Through consistent engagement with regional stakeholders, the President & Chief Executive Officer drives organizational growth and maintains high standards of service delivery. This executive oversight guarantees that all community wellness programs remain sustainable while directly improving the quality of life for vulnerable individuals throughout the Pacific Northwest region.

Kay Harvey, the Chief Financial Officer at Lutheran Community Services Northwest, manages the fiscal health and budgetary integrity of the entire organization. This role involves overseeing complex financial reporting, grant management, and resource distribution across all service sectors, including child wellness and aging programs. By implementing rigorous financial controls, the Chief Financial Officer ensures the organization remains capable of supporting families in poverty and victims of crime. Kay Harvey coordinates with department heads to optimize funding streams and maintain transparency in all fiscal operations. This leadership position requires constant monitoring of economic trends within the Pacific Northwest to safeguard the long-term viability of community support services. Through precise financial planning and risk assessment, Harvey secures the necessary capital to sustain critical programs, ultimately enabling the organization to provide consistent, high-quality assistance to diverse communities across the region.

Heike Lake, the President & Chief Operating Officer at Lutheran Community Services Northwest, directs the daily execution of behavioral health and community support programs. This role focuses on internal scaling, ensuring that service delivery models for refugees and families remain consistent across the Pacific Northwest. By optimizing operational workflows, the President & Chief Operating Officer improves the quality of care for individuals facing addiction and trauma. Heike Lake manages the integration of diverse service departments, fostering a cohesive environment that prioritizes client stability and independence. This leadership position involves evaluating program performance metrics to drive continuous improvement in service accessibility. Through strategic oversight of regional operations, Lake ensures that the organization meets the complex needs of vulnerable populations. By refining internal processes, the President & Chief Operating Officer maintains the operational excellence required to support the mission of creating healthier communities throughout the entire service area.

David Lootens, the Senior Vice President and Chief Operating Officer at Lutheran Community Services Northwest, manages the supply chain logistics and facility infrastructure supporting the organization's broad service network. This role focuses on the physical and logistical requirements of child wellness programs and aging services, ensuring that all locations operate with maximum efficiency. By coordinating resource distribution and facility maintenance, the Senior Vice President and Chief Operating Officer supports the frontline staff in delivering essential care to communities in Washington, Oregon, and Idaho. David Lootens oversees the operational logistics of crime victim services, ensuring that support centers remain accessible and well-equipped. This leadership role involves streamlining administrative support systems to reduce overhead and increase the impact of community programs. Through meticulous management of operational assets, Lootens ensures that the organization maintains a robust presence, providing a stable foundation for all social services offered to the public.

Mathews Manaloor, the Chief Technology Officer at Lutheran Community Services Northwest, architects the digital infrastructure necessary to support expansive social service operations. This role involves modernizing data management systems to track behavioral health outcomes and family support metrics across Washington, Oregon, and Idaho. By integrating secure technology solutions, the Chief Technology Officer enhances the efficiency of refugee and immigrant services, ensuring seamless access to vital resources. Mathews Manaloor leads the digital transformation strategy, focusing on cybersecurity and data privacy to protect sensitive information for vulnerable populations. This leadership function requires close collaboration with operational teams to implement software that streamlines service delivery and improves reporting accuracy. Through the deployment of scalable technology, Manaloor supports the organization's mission of promoting independence, ensuring that digital tools effectively bridge the gap between community needs and the high-quality care provided by the staff.

Cheri Jimenez, the Chief Communications Officer (Cco) at Lutheran Community Services Northwest, directs the public relations and outreach strategies that amplify the organization's mission. This role involves crafting messaging that highlights the impact of behavioral health, refugee services, and family support programs to stakeholders across the Pacific Northwest. By managing brand identity and community engagement, the Chief Communications Officer (Cco) builds awareness regarding the challenges of poverty and trauma. Cheri Jimenez coordinates with external partners and media outlets to advocate for vulnerable populations, ensuring that the organization's work remains visible and supported. This leadership function requires the development of comprehensive communication plans that align with the strategic goals of the executive team. Through effective storytelling and transparent reporting, Jimenez fosters trust within the communities served, ultimately driving the support necessary to sustain the organization's vital programs and improve the quality of life for those in need.