Lehigh Valley Health Network Executive and Leadership Team

Luis Puentes, the Chief Operating Officer CC, 17th, and Tilghman at Lehigh Valley Health Network, manages daily facility functions and resource allocation. Puentes oversees the logistical coordination of patient services, ensuring that clinical teams possess the necessary equipment and support to deliver high-quality care. The Chief Operating Officer CC, 17th, and Tilghman monitors departmental performance metrics to identify opportunities for process improvement and cost reduction. By streamlining internal workflows, Luis Puentes enhances the overall patient experience and operational throughput. This position requires close collaboration with medical directors to synchronize clinical schedules with administrative requirements. Through rigorous oversight of facility maintenance and supply chain management, the Chief Operating Officer CC, 17th, and Tilghman maintains the operational integrity of the hospital campus. Puentes secures long-term stability by fostering a culture of efficiency and accountability across all departments under this specific operational mandate.

Holly Badali, the Chief Operating Officer - Neighborhood Hospitals at Lehigh Valley Health Network, directs the expansion and operational management of community-based medical facilities. Badali architects service delivery models that bring high-quality care closer to patients throughout the Pennsylvania region. The Chief Operating Officer - Neighborhood Hospitals oversees the integration of local clinics into the broader network, ensuring consistent standards of excellence. By optimizing the operational footprint of these smaller facilities, Holly Badali improves access to urgent and primary care services. This leadership role involves managing facility budgets, staffing requirements, and patient flow protocols to maximize efficiency. Through the strategic deployment of resources, the Chief Operating Officer - Neighborhood Hospitals supports the network's mission of regional health accessibility. Badali drives operational success by maintaining high performance levels across all neighborhood locations, ensuring that each facility functions as a vital component of the larger healthcare ecosystem.

Tammy Torres, the President at Lehigh Valley Health Network, directs the overall strategic vision and operational performance of the entire healthcare organization. Torres architects long-term growth plans that expand the network's reach and enhance the quality of services provided across Pennsylvania. The President oversees the executive leadership team, ensuring that all departments align with the core mission of delivering exceptional patient care. By fostering partnerships with regional stakeholders and community leaders, Tammy Torres strengthens the network's market position. This leadership role involves making critical decisions regarding capital investments, service line development, and organizational structure. Through the execution of a comprehensive strategic roadmap, the President ensures that the network remains a leader in the healthcare industry. Torres drives organizational success by championing innovation, maintaining financial health, and prioritizing the needs of the patients and communities served by the network.

Gregg Zahour, the Vice President & Chief Technology Officer at Lehigh Valley Health Network, directs the digital infrastructure supporting complex hospital operations. Zahour architects secure data systems that facilitate seamless information exchange between clinical departments and administrative units. By implementing advanced health information technology, the Vice President & Chief Technology Officer optimizes patient record management and diagnostic accuracy across the Pennsylvania network. This leadership role involves constant evaluation of emerging medical software to enhance operational efficiency and cybersecurity protocols. Gregg Zahour maintains alignment with the broader organizational mission by integrating innovative digital solutions into daily hospital workflows. Through the deployment of scalable cloud platforms, the Vice President & Chief Technology Officer ensures that medical staff access critical data instantly. Ultimately, Zahour drives the technological evolution necessary to maintain high standards of care within the competitive healthcare landscape of the United States.

Lynn K. Turner, the Senior Vice President and Chief Human Resources Officer at Lehigh Valley Health Network, directs talent acquisition and workforce development strategies. Turner architects comprehensive programs for employee retention, training, and professional growth within the healthcare network. The Senior Vice President and Chief Human Resources Officer manages complex labor relations and ensures compliance with regional employment regulations across Pennsylvania. By cultivating a supportive organizational culture, Lynn K. Turner attracts top-tier medical professionals to the network. This leadership role involves designing compensation structures that align with market standards while promoting staff well-being. Through the implementation of strategic human capital initiatives, the Senior Vice President and Chief Human Resources Officer supports the broader mission of delivering exceptional patient care. Turner drives organizational success by ensuring that the workforce remains highly skilled, motivated, and fully equipped to meet the evolving demands of the regional healthcare environment.

Rich Levy, the Senior Vice President and Chief Marketing Officer at Lehigh Valley Health Network, designs communication strategies that promote the network's clinical services to the Pennsylvania public. Levy architects brand positioning initiatives that highlight the expertise of the flagship hospital and regional facilities. The Senior Vice President and Chief Marketing Officer manages outreach campaigns to increase patient engagement and awareness of specialized medical programs. By analyzing market trends and patient demographics, Rich Levy optimizes the reach of health education and service promotion efforts. This leadership role involves coordinating with clinical departments to ensure that marketing messaging accurately reflects the quality of care provided. Through the execution of data-driven advertising and community engagement programs, the Senior Vice President and Chief Marketing Officer strengthens the reputation of the network. Levy drives growth by connecting the community with essential healthcare resources through targeted, impactful communication channels.

Jonathan Goldner, the Chief Medical Officer at Lehigh Valley Health Network, directs clinical quality standards and medical practice across the entire network. Goldner architects evidence-based protocols that guide physician performance and patient safety initiatives. The Chief Medical Officer oversees the credentialing and professional development of the medical staff, ensuring that clinical teams maintain the highest levels of expertise. By monitoring patient outcomes and clinical data, Jonathan Goldner identifies areas for improvement in diagnostic and treatment processes. This leadership role involves collaborating with hospital administrators to align clinical goals with the overall strategic vision of the network. Through the implementation of rigorous quality assurance programs, the Chief Medical Officer ensures that all facilities provide consistent, high-quality care. Goldner drives medical excellence by fostering a culture of continuous learning and clinical innovation, ultimately improving health outcomes for the diverse patient population served by the network.

Denise Kaplan, the Senior Vice President, Chief Administrative Officer at Lehigh Valley Health Network, directs the internal business functions that support clinical operations. Kaplan architects administrative policies that streamline organizational processes and improve resource allocation across the Pennsylvania network. The Senior Vice President, Chief Administrative Officer manages cross-departmental projects to ensure that hospital support services function efficiently. By overseeing administrative workflows, Denise Kaplan reduces operational friction and allows clinical staff to focus on patient care. This leadership role involves coordinating with other C-suite executives to align business objectives with the network's long-term growth strategy. Through the management of complex administrative systems, the Senior Vice President, Chief Administrative Officer ensures that the network maintains financial and operational stability. Kaplan drives organizational effectiveness by implementing robust governance structures and fostering collaboration between administrative and clinical teams to achieve superior performance outcomes.

Robert Murphy, the Associate Chief Medical Officer at Lehigh Valley Health Network, directs specific clinical initiatives aimed at improving patient safety and care coordination. Murphy architects programs that standardize medical practices across different hospital departments, ensuring consistency in service delivery. The Associate Chief Medical Officer supports the Chief Medical Officer by overseeing the implementation of new clinical technologies and treatment protocols. By analyzing clinical performance data, Robert Murphy identifies opportunities to enhance the efficiency of medical interventions. This leadership role involves working closely with department heads to resolve operational challenges and improve the quality of care provided to patients. Through the management of specialized clinical projects, the Associate Chief Medical Officer contributes to the overall success of the network's medical mission. Murphy drives clinical excellence by fostering collaboration among medical staff and ensuring that all practices adhere to the highest standards of safety and efficacy.

Bryan Kane, the Physician at Lehigh Valley Health Network, delivers direct patient care while contributing to the clinical excellence of the network. Kane architects treatment plans for complex medical conditions, utilizing the resources of the flagship hospital to achieve optimal health outcomes. The Physician participates in multidisciplinary teams to coordinate care for patients with diverse needs across the Pennsylvania region. By applying current medical research and clinical best practices, Bryan Kane ensures that every patient receives high-quality, evidence-based treatment. This role involves mentoring junior medical staff and participating in quality improvement initiatives to enhance hospital-wide standards. Through the consistent application of clinical expertise, the Physician supports the network's mission of providing comprehensive healthcare services. Kane drives patient satisfaction by maintaining a focus on compassionate, effective care delivery, ensuring that the network remains a trusted provider of medical services within the community.