Kelly Services Executive and Leadership Team

May, 2026

Leadership Overview

Kelly Services has 10 executives leading key functions including strategy, operations, finance, technology, human resources, and education.

Driven by a commitment to connecting people with work, Kelly Services empowers individuals and organizations through comprehensive workforce solutions, fostering economic growth and individual career advancement across diverse industries.

Leadership Roles at Kelly Services

  • President & Chief Executive Officer - Chris Layden
  • Chief Financial Officer, Consulting - Sonja Schmidt
  • Executive VP & Chief Financial Officer - Olivier Thirot
  • Chief Operating Officer - Michael Doucette
  • President, Staffing & Bpo, Kelly - Keilon Ratliff
  • President of Supreme Maintence, Substitute Teacher and Special Education Instructor - Shanoy Wade
  • President, Kelly Education - Nicola Soares
  • Recruiter & President, Office of The Accounts - Briana Bosarge
  • Senior Vice President and Chief Information Officer - Allison Everett
  • Chief People Officer - Amy Bouque
  • Chris Layden - President & Chief Executive Officer

    Chris Layden, the President & Chief Executive Officer at Kelly Services, directs the company's overall strategic vision and operational execution. Layden guides the organization's expansion across its diverse workforce solutions, encompassing Professional & Industrial, Science, Engineering & Technology, Education, and Outsourcing & Consulting segments. Overseeing global operations, the President & Chief Executive Officer ensures alignment with market demands and drives innovation in talent acquisition and management. This leadership role involves fostering key stakeholder relationships and championing the company's mission to connect people with work. By optimizing business strategies, Chris Layden directly impacts Kelly Services' market position and financial performance, securing long-term growth and operational excellence.
    Chris Layden

    Sonja Schmidt - Chief Financial Officer, Consulting

    Sonja Schmidt, the Chief Financial Officer, Consulting at Kelly Services, manages the financial health and strategic fiscal planning for the company's consulting and outsourcing divisions. Schmidt directs financial operations, including budgeting, forecasting, and financial reporting, specifically for the Outsourcing & Consulting segment and its RocketPower brand. Overseeing financial performance, the Chief Financial Officer, Consulting ensures profitability and sustainable growth within these specialized service areas. This position involves close collaboration with leadership teams to drive financial discipline and identify investment opportunities. By providing strategic financial insights, Sonja Schmidt directly supports the expansion and operational success of Kelly Services' consulting and managed service provider programs.

    Olivier Thirot - Executive VP & Chief Financial Officer

    Olivier Thirot, the Executive VP & Chief Financial Officer at Kelly Services, directs the company's comprehensive financial strategy, resource allocation, and fiscal management across all global operations. Thirot oversees financial planning, accounting, treasury, and investor relations, ensuring the financial integrity and stability of the organization. Leading the finance division, the Executive VP & Chief Financial Officer provides critical insights into market trends and economic conditions to inform strategic decision-making. This position involves managing capital investments, optimizing financial performance, and ensuring compliance with regulatory requirements across diverse international markets. By driving sound financial stewardship, Olivier Thirot directly supports Kelly Services' sustained growth and profitability.
    Olivier Thirot

    Michael Doucette - Chief Operating Officer

    Michael Doucette, the Chief Operating Officer at Kelly Services, oversees the day-to-day operational functions across all business segments. Doucette manages the efficiency and effectiveness of service delivery, ensuring seamless integration of staffing, outcome-based solutions, and permanent placement services. Directing the operational teams, the Chief Operating Officer implements best practices to enhance client satisfaction and employee engagement. This critical role involves optimizing resource allocation and streamlining processes within the Professional & Industrial, Science, Engineering & Technology, and International segments. By driving operational improvements, Michael Doucette directly contributes to Kelly Services' ability to meet diverse client needs and maintain a competitive edge in the global workforce solutions market.
    Michael Doucette

    Keilon Ratliff - President, Staffing & Bpo, Kelly

    Keilon Ratliff, the President, Staffing & Bpo, Kelly at Kelly Services, directs the strategic growth and operational performance of the company's staffing and business process outsourcing divisions. Ratliff oversees the delivery of comprehensive workforce solutions, including administrative, accounting, finance, and light industrial staffing, as well as recruitment process outsourcing and payroll process outsourcing programs. Leading these key business units, the President, Staffing & Bpo, Kelly ensures alignment with market demands and client needs across various industries. This position involves driving innovation in service offerings and optimizing operational efficiencies to enhance client satisfaction. By focusing on these core service areas, Keilon Ratliff directly contributes to Kelly Services' market leadership and revenue generation.

    Shanoy Wade - President of Supreme Maintence, Substitute Teacher and Special Education Instructor

    Shanoy Wade, the President of Supreme Maintenance, Substitute Teacher and Special Education Instructor at Kelly Services, leads initiatives focused on specialized support services within the education and maintenance sectors. Wade oversees the operational aspects of providing qualified personnel for substitute teaching, special education instruction, and maintenance roles, ensuring high standards of service delivery. Directing these specialized functions, the President of Supreme Maintenance, Substitute Teacher and Special Education Instructor focuses on meeting the unique needs of educational institutions and facilities management clients. This role involves developing strategies to enhance service quality and expand reach within these niche markets. By managing these critical service areas, Shanoy Wade directly supports Kelly Services' commitment to providing tailored workforce solutions.

    Nicola Soares - President, Kelly Education

    Nicola Soares, the President, Kelly Education at Kelly Services, directs the strategic vision and operational execution for the company's dedicated education staffing segment. Soares oversees the provision of staffing, permanent placement, and executive search services tailored for pre-K-12 school districts and educational organizations nationwide. Leading the Kelly Education division, the President, Kelly Education ensures the delivery of high-quality talent solutions that support academic environments and student success. This role involves fostering strong relationships with educational institutions and managing the recruitment and placement of qualified educators and support staff. By focusing on the unique needs of the education sector, Nicola Soares directly drives the growth and impact of Kelly Services' presence in this vital industry.
    Nicola Soares

    Briana Bosarge - Recruiter & President, Office of The Accounts

    Briana Bosarge, the Recruiter & President, Office of The Accounts at Kelly Services, manages recruitment strategies and oversees client account relationships within specific operational areas. Bosarge focuses on identifying and securing qualified talent for various roles, ensuring alignment with client requirements and company standards. Leading recruitment efforts and account management, the Recruiter & President, Office of The Accounts plays a key part in talent acquisition and client retention. This position involves close collaboration with hiring managers and clients to understand staffing needs and deliver effective recruitment solutions. By optimizing the recruitment process and nurturing client partnerships, Briana Bosarge directly contributes to the successful placement of candidates and the overall effectiveness of Kelly Services' staffing operations.

    Allison Everett - Senior Vice President and Chief Information Officer

    Allison Everett, the Senior Vice President and Chief Information Officer at Kelly Services, architects and directs the company's global technology strategy and infrastructure. Everett oversees the development and implementation of innovative IT solutions that support all business segments, including Professional & Industrial, Science, Engineering & Technology, Education, and Outsourcing & Consulting. Leading the technology teams, the Senior Vice President and Chief Information Officer ensures robust cybersecurity measures, efficient data management, and the seamless operation of digital platforms. This role is pivotal in driving digital transformation and enhancing the technological capabilities that underpin Kelly Services' workforce solutions. By advancing technological infrastructure, Allison Everett directly empowers the company's operational efficiency and competitive positioning in the market.

    Amy Bouque - Chief People Officer

    Amy Bouque, the Chief People Officer at Kelly Services, leads the human resources strategy and talent management initiatives across the global organization. Bouque oversees all aspects of employee relations, talent acquisition, compensation and benefits, and organizational development, ensuring a supportive and productive work environment. Directing the people operations, the Chief People Officer champions initiatives that foster employee engagement, professional growth, and diversity and inclusion. This role is crucial in aligning HR strategies with the company's overall business objectives, supporting the Professional & Industrial, Science, Engineering & Technology, and Education segments. By cultivating a strong organizational culture, Amy Bouque directly enhances Kelly Services' ability to attract and retain top talent.
    Amy Bouque

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    Frequently Asked Questions Regarding Kelly Services Top Executives and Leadership Team

    Who leads Kelly Services?
    Kelly Services is led by Chris Layden (President & Chief Executive Officer), along with executives such as Sonja Schmidt (Chief Financial Officer, Consulting) and Olivier Thirot (Executive VP & Chief Financial Officer).
    Who is part of Kelly Services’s executive team?
    The executive team of Kelly Services includes leaders such as Chris Layden (President & Chief Executive Officer), Sonja Schmidt (Chief Financial Officer, Consulting), Olivier Thirot (Executive VP & Chief Financial Officer) and other senior executives.
    How many executives does Kelly Services have?
    Kelly Services has 10 executives leading key business areas.
    What roles are included in Kelly Services’s leadership team?
    The leadership team of Kelly Services includes roles such as President & Chief Executive Officer, Chief Financial Officer, Consulting, Executive VP & Chief Financial Officer, Chief Operating Officer, President, Staffing & Bpo, Kelly.