Keller Williams Realty Executive and Leadership Team

October, 2026

Leadership Overview

Keller Williams Realty has 10 executives leading key functions including strategy, governance, financial oversight, and operational management.

Focused on empowering real estate associates through a partnership-driven model, Keller Williams Realty delivers comprehensive educational resources and profit-sharing systems to maintain its position as a premier North American residential real estate firm.

Leadership Roles at Keller Williams Realty

  • President & Chief Executive Officer & Broker - Elyse Moore
  • Chief Executive Officer & Chairman of the Executive Board - Eduardo Soto
  • The Abbie Shepherd Team, CEO and Lead Listing Agent - Abbie Shepherd
  • Chief Financial Officer - Michelle Mueller
  • Chief Financial Officer & Market Center Administrator - Mikayla Guarino
  • Chief Financial Officer, Mca & Manager, Operations - Jacqueline Rosado
  • Market Center Administrator and Chief Financial Officer - Lyndia Hallman
  • Chief Financial Officer, Keller Williams Central VA Mca & Chief Operating Officer - Crystal James
  • Executive Vice President & Chief Operating Officer, The Robinson Team of Keller Williams - Tricia Adams
  • Agent - Paul Lott
  • Elyse Moore - President & Chief Executive Officer & Broker

    Elyse Moore, the President & Chief Executive Officer & Broker at Keller Williams Realty, directs the overarching strategic vision for the organization. Moore manages the complex regulatory requirements associated with brokerage operations across North America. By fostering a culture of professional education, the President & Chief Executive Officer & Broker ensures that all associates maintain high standards of service. This leadership role involves constant collaboration with the executive board to refine the franchise model. Elyse Moore drives growth by optimizing the internal systems that support 71,000-plus associates. Through the implementation of advanced training programs, the President & Chief Executive Officer & Broker secures the competitive advantage of the firm. Ultimately, Moore maintains the integrity of the brand while expanding the footprint of the company within the residential real estate sector.
    Elyse Moore

    Eduardo Soto - Chief Executive Officer & Chairman of the Executive Board

    Eduardo Soto, the Chief Executive Officer & Chairman of the Executive Board at Keller Williams Realty, governs the long-term policy control and corporate direction of the firm. Soto oversees the alignment of profit-sharing initiatives with the broader business objectives of the organization. As the Chief Executive Officer & Chairman of the Executive Board, the executive facilitates high-level decision-making processes that impact the entire franchise network. Eduardo Soto coordinates with regional leadership to ensure consistent application of company standards across the United States and Canada. By prioritizing the partnership model, the Chief Executive Officer & Chairman of the Executive Board strengthens the commitment of associates to the brand. This role requires constant evaluation of market trends to sustain the status of the company as a top-tier residential real estate entity.

    Abbie Shepherd - The Abbie Shepherd Team, CEO and Lead Listing Agent

    Abbie Shepherd, the The Abbie Shepherd Team, CEO and Lead Listing Agent at Keller Williams Realty, directs the sales strategy and listing operations for the team. Shepherd manages the end-to-end process of property marketing to maximize value for clients. As the The Abbie Shepherd Team, CEO and Lead Listing Agent, the executive oversees the performance of the sales team to ensure consistent results. Abbie Shepherd leverages the educational resources of the firm to stay ahead of market shifts. This role involves building strong relationships with sellers through expert guidance and strategic pricing. By optimizing the listing process, the The Abbie Shepherd Team, CEO and Lead Listing Agent drives revenue growth for the team. Shepherd maintains a high standard of professional service that aligns with the reputation of the company.

    Michelle Mueller - Chief Financial Officer

    Michelle Mueller, the Chief Financial Officer at Keller Williams Realty, manages the fiscal health and capital allocation strategies of the organization. Mueller oversees the financial reporting systems that support the profit-sharing model for associates. As the Chief Financial Officer, the executive monitors revenue streams across the North American franchise network to ensure long-term stability. Michelle Mueller collaborates with the executive team to optimize operational budgets and resource distribution. This leadership role involves rigorous analysis of market data to inform strategic investments. By maintaining strict financial controls, the Chief Financial Officer protects the interests of the partners within the firm. Mueller drives efficiency by implementing automated accounting processes that reduce overhead costs. Ultimately, the Chief Financial Officer ensures that the company maintains the necessary liquidity to support its ongoing expansion and educational initiatives.

    Mikayla Guarino - Chief Financial Officer & Market Center Administrator

    Mikayla Guarino, the Chief Financial Officer & Market Center Administrator at Keller Williams Realty, directs the financial operations and administrative workflows of the local market center. Guarino manages the daily accounting functions and ensures compliance with corporate policy. As the Chief Financial Officer & Market Center Administrator, the executive oversees the distribution of profit-sharing funds to local associates. Mikayla Guarino coordinates with the regional leadership to streamline office operations and improve productivity. This role involves managing the administrative staff to ensure that all business processes align with the standards of the firm. By optimizing the financial reporting cycle, the Chief Financial Officer & Market Center Administrator provides actionable insights to the leadership team. Guarino supports the growth of the office by maintaining a robust and transparent financial environment for all partners.
    Mikayla Guarino

    Jacqueline Rosado - Chief Financial Officer, Mca & Manager, Operations

    Jacqueline Rosado, the Chief Financial Officer, Mca & Manager, Operations at Keller Williams Realty, oversees the integration of financial management and operational logistics. Rosado directs the administrative infrastructure that supports the daily activities of real estate associates. As the Chief Financial Officer, Mca & Manager, Operations, the executive implements systems to enhance office efficiency and service delivery. Jacqueline Rosado monitors the financial performance of the center to ensure alignment with corporate profit-sharing goals. This role involves managing the operational workflow to reduce friction in the transaction process. By refining the administrative procedures, the Chief Financial Officer, Mca & Manager, Operations supports the professional success of the team. Rosado ensures that all operational activities adhere to the high standards of the firm while fostering a collaborative environment for all associates.

    Lyndia Hallman - Market Center Administrator and Chief Financial Officer

    Lyndia Hallman, the Market Center Administrator and Chief Financial Officer at Keller Williams Realty, governs the financial integrity and administrative oversight of the local office. Hallman manages the complex accounting requirements associated with the profit-sharing system. As the Market Center Administrator and Chief Financial Officer, the executive ensures that all financial records remain accurate and compliant with corporate policy. Lyndia Hallman coordinates with the leadership team to allocate resources effectively across the office. This role involves supervising the administrative staff to maintain high levels of operational performance. By streamlining the financial reporting process, the Market Center Administrator and Chief Financial Officer provides the necessary data to support strategic decision-making. Hallman drives the success of the office by fostering a culture of accountability and professional excellence.
    Lyndia Hallman

    Crystal James - Chief Financial Officer, Keller Williams Central VA Mca & Chief Operating Officer

    Crystal James, the Chief Financial Officer, Keller Williams Central VA Mca & Chief Operating Officer at Keller Williams Realty, directs the financial and operational strategy for the regional office. James manages the fiscal planning and administrative systems that support the local associates. As the Chief Financial Officer, Keller Williams Central VA Mca & Chief Operating Officer, the executive oversees the implementation of corporate policies to ensure consistency. Crystal James coordinates with the leadership team to drive operational improvements and financial growth. This role involves monitoring the performance of the office to ensure that all goals are met. By refining the administrative and financial workflows, the Chief Financial Officer, Keller Williams Central VA Mca & Chief Operating Officer supports the long-term success of the firm. James ensures that the office remains a competitive force in the regional market.

    Tricia Adams - Executive Vice President & Chief Operating Officer, The Robinson Team of Keller Williams

    Tricia Adams, the Executive Vice President & Chief Operating Officer, The Robinson Team of Keller Williams at Keller Williams Realty, manages the internal operations and strategic execution for the team. Adams oversees the daily workflows that support high-volume real estate sales. As the Executive Vice President & Chief Operating Officer, The Robinson Team of Keller Williams, the executive ensures that all team members have the tools necessary for success. Tricia Adams coordinates with the leadership of the firm to align team goals with corporate objectives. This role involves optimizing the operational processes to improve client satisfaction and transaction speed. By fostering a culture of efficiency, the Executive Vice President & Chief Operating Officer, The Robinson Team of Keller Williams drives the growth of the team. Adams maintains the operational standards that define the success of the organization.

    Paul Lott - Agent

    Paul Lott, the Agent at Keller Williams Realty, executes high-volume residential real estate transactions while maintaining a full-time commitment to client success. Lott utilizes the extensive educational resources provided by the firm to deliver superior market insights to buyers and sellers. As an Agent, the professional leverages the proprietary systems of the company to streamline the closing process. Paul Lott contributes to the overall business success of the local office by consistently meeting performance benchmarks. This role involves building long-term relationships with clients through transparent communication and expert negotiation. By adhering to the partnership philosophy of the organization, the Agent ensures that every transaction reflects the core values of the brand. Lott remains dedicated to professional development to stay ahead of evolving industry standards.

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    Frequently Asked Questions Regarding Keller Williams Realty Top Executives and Leadership Team

    Who leads Keller Williams Realty?
    Keller Williams Realty is led by Elyse Moore (President & Chief Executive Officer & Broker), along with executives such as Eduardo Soto (Chief Executive Officer & Chairman of the Executive Board) and Abbie Shepherd (The Abbie Shepherd Team, CEO and Lead Listing Agent).
    Who is part of Keller Williams Realty’s executive team?
    The executive team of Keller Williams Realty includes leaders such as Elyse Moore (President & Chief Executive Officer & Broker), Eduardo Soto (Chief Executive Officer & Chairman of the Executive Board), Abbie Shepherd (The Abbie Shepherd Team, CEO and Lead Listing Agent) and other senior executives.
    How many executives does Keller Williams Realty have?
    Keller Williams Realty has 10 executives leading key business areas.
    What roles are included in Keller Williams Realty’s leadership team?
    The leadership team of Keller Williams Realty includes roles such as President & Chief Executive Officer & Broker, Chief Executive Officer & Chairman of the Executive Board, The Abbie Shepherd Team, CEO and Lead Listing Agent, Chief Financial Officer, Chief Financial Officer & Market Center Administrator.