Leadership Overview
Jack in the Box has 6 executives leading key functions including strategy, operations, finance, technology, and human resources.
Driven by a commitment to operational excellence, Jack in the Box focuses on delivering quality food and exceptional customer experiences across its restaurant brands, shaping the future of the quick-service and fast-casual dining sectors.
Driven by a commitment to operational excellence, Jack in the Box focuses on delivering quality food and exceptional customer experiences across its restaurant brands, shaping the future of the quick-service and fast-casual dining sectors.
Leadership Roles at Jack in the Box
Mark King - Executive Chairman & Interim Chief Executive Officer
Mark King, the Executive Chairman & Interim Chief Executive Officer at Jack in the Box, directs the overarching strategic vision and immediate operational execution for the company. This leadership role involves guiding the organization through critical transitions, ensuring alignment between long-term growth objectives and day-to-day performance. Overseeing the executive team, King drives initiatives aimed at enhancing brand value and market position for both Jack in the Box and Qdoba Mexican Eats. The focus remains on optimizing franchise operations, refining menu offerings, and improving the overall customer dining experience. By setting clear performance benchmarks and fostering a culture of accountability, Mark King ensures that all departments contribute effectively to the company's financial health and expansion goals, solidifying the company's presence in the competitive United States hospitality market.
Dawn Hooper - Executive VP & Chief Financial Officer
Dawn Hooper, the Executive VP & Chief Financial Officer at Jack in the Box, directs the company's financial strategy and management. This encompasses all aspects of financial planning, accounting, treasury, and investor relations, ensuring the fiscal health and stability of the organization. Hooper oversees the development of financial models, budget allocations, and performance analysis to support strategic decision-making across both the Jack in the Box and Qdoba brands. The role involves managing capital expenditures, optimizing cost structures, and ensuring compliance with financial regulations across the United States. By providing critical financial insights and guidance, Dawn Hooper enables the executive team to pursue growth opportunities and navigate market complexities, thereby safeguarding shareholder value and driving sustainable profitability.

Charles Duddles - Chief Financial Officer, CAO
Charles Duddles, the Chief Financial Officer, CAO at Jack in the Box, manages the company's accounting operations and financial reporting. This position involves overseeing the preparation of financial statements, ensuring accuracy and compliance with accounting standards across the organization. Duddles directs the internal audit functions and works to strengthen financial controls to mitigate risks associated with operations in the United States. The role requires close collaboration with the Executive VP & Chief Financial Officer to support strategic financial planning and analysis. By maintaining robust accounting practices and providing clear financial data, Charles Duddles ensures the integrity of the company's financial records, supporting informed decision-making for both Jack in the Box and Qdoba Mexican Eats.
Paul Schultz - Chief Operating Officer
Paul Schultz, the Chief Operating Officer at Jack in the Box, manages the daily operational activities across the company's extensive restaurant portfolio. This critical function involves overseeing the performance of both company-owned and franchised locations, ensuring adherence to brand standards and operational efficiency. Schultz drives initiatives to enhance the guest experience, streamline kitchen operations, and maintain high food quality across all Jack in the Box and Qdoba Mexican Eats restaurants. The role requires close collaboration with regional management and franchise partners to implement best practices and address operational challenges. By focusing on process improvement and staff training, Paul Schultz ensures consistent service delivery and operational excellence throughout the United States, directly impacting revenue generation and customer satisfaction.
Doug Cook - Senior VP & Chief Technology Officer
Doug Cook, the Senior VP & Chief Technology Officer at Jack in the Box, leads the company's technology strategy and infrastructure development. This responsibility includes overseeing all aspects of information technology, from point-of-sale systems and digital ordering platforms to data analytics and cybersecurity. Cook drives innovation in technology to enhance operational efficiency, improve the customer experience, and support business growth across the Jack in the Box and Qdoba restaurant networks. The role involves managing the IT budget, evaluating emerging technologies, and ensuring the reliability and security of all technology systems throughout the United States. By leveraging technology effectively, Doug Cook enables the company to adapt to evolving consumer preferences and maintain a competitive edge in the fast-casual and quick-service dining sectors.
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Steve Piano - Senior VP & Chief People Officer
Steve Piano, the Senior VP & Chief People Officer at Jack in the Box, leads the human resources strategy and operations for the company. This encompasses talent acquisition, employee development, compensation and benefits, and fostering a positive workplace culture across all levels of the organization. Piano drives initiatives to attract, retain, and engage a high-performing workforce essential for delivering exceptional customer service at Jack in the Box and Qdoba locations throughout the United States. The role involves developing and implementing HR policies that align with business objectives and support employee well-being. By focusing on people-centric strategies, Steve Piano ensures the company has the talent and organizational capacity to achieve its strategic goals and maintain its competitive position in the hospitality industry.

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