Leadership Overview
Jack in the Box has 6 executives leading key functions including strategy, operations, technology, finance, accounting, and human resources.
Focused on delivering high-quality quick-service and fast-casual dining experiences, Jack in the Box maintains a commitment to operational excellence and sustainable growth across its extensive North American restaurant network.
Focused on delivering high-quality quick-service and fast-casual dining experiences, Jack in the Box maintains a commitment to operational excellence and sustainable growth across its extensive North American restaurant network.
Leadership Roles at Jack in the Box
Mark King - Executive Chairman & Interim Chief Executive Officer
Mark King, the Executive Chairman & Interim Chief Executive Officer at Jack in the Box, directs the overarching corporate strategy and long-term vision for the organization. Overseeing the alignment of the quick-service and fast-casual restaurant portfolios, the Executive Chairman & Interim Chief Executive Officer ensures consistent brand performance across the United States. This leadership role involves constant collaboration with the Board to optimize market positioning and drive shareholder value. By prioritizing operational efficiency and menu innovation, Mark King directly impacts the competitive standing of the company. The Executive Chairman & Interim Chief Executive Officer maintains a focus on scaling the franchise model while navigating complex industry shifts. Through rigorous oversight of executive initiatives, King secures the future trajectory of the enterprise, ensuring that all business units remain responsive to evolving consumer demands within the competitive hospitality landscape.
Dawn Hooper - Executive VP & Chief Financial Officer
Dawn Hooper, the Executive VP & Chief Financial Officer at Jack in the Box, manages the capital allocation, financial planning, and investor relations for the corporation. Overseeing the fiscal health of the quick-service and fast-casual divisions, the Executive VP & Chief Financial Officer ensures that budgetary targets align with long-term growth objectives. This leadership role involves analyzing market trends to inform strategic investments and risk management protocols. By optimizing the balance sheet and overseeing financial reporting, Dawn Hooper directly impacts the economic stability of the organization. The Executive VP & Chief Financial Officer works closely with the Board to communicate financial performance and future outlooks to stakeholders. Through the rigorous monitoring of revenue streams and cost structures, Hooper secures the financial integrity of the company, providing the necessary resources to support expansion and operational excellence across all regions.

Charles Duddles - Chief Financial Officer, CAO
Charles Duddles, the Chief Financial Officer, CAO at Jack in the Box, directs the accounting operations, internal controls, and regulatory compliance frameworks. Overseeing the integrity of financial statements and tax strategies, the Chief Financial Officer, CAO ensures that the company adheres to all legal and industry-specific reporting standards. This leadership role involves managing the internal audit processes and maintaining robust financial governance across the restaurant network. By streamlining accounting workflows and enhancing transparency, Charles Duddles directly impacts the reliability of corporate financial data. The Chief Financial Officer, CAO collaborates with external auditors and internal departments to mitigate financial risks and ensure accurate record-keeping. Through the meticulous oversight of accounting functions, Duddles supports the broader financial strategy, ensuring that the organization maintains a strong foundation for sustainable growth and operational accountability within the competitive hospitality industry.
Paul Schultz - Chief Operating Officer
Paul Schultz, the Chief Operating Officer at Jack in the Box, manages the daily performance and service standards across the entire restaurant footprint. Overseeing the complex logistics of supply chain management and franchise relations, the Chief Operating Officer ensures that every location meets rigorous quality benchmarks. This leadership role involves driving operational consistency throughout the North American market to maximize throughput and customer satisfaction. By implementing standardized training protocols and efficiency programs, Paul Schultz directly impacts the profitability of the restaurant network. The Chief Operating Officer coordinates with regional managers to resolve bottlenecks and improve service speed. Through the continuous refinement of kitchen workflows and front-of-house processes, Schultz strengthens the operational foundation of the company, ensuring that the brand remains a leader in the quick-service and fast-casual sectors.
Doug Cook - Senior VP & Chief Technology Officer
Doug Cook, the Senior VP & Chief Technology Officer at Jack in the Box, architects the digital infrastructure and technological roadmap for the organization. Overseeing the integration of mobile ordering platforms, point-of-sale systems, and data analytics, the Senior VP & Chief Technology Officer ensures that digital touchpoints enhance the overall guest experience. This leadership role involves securing the enterprise network against cyber threats while enabling scalable growth across the restaurant portfolio. By leveraging advanced data insights to personalize marketing and streamline operations, Doug Cook directly impacts the digital transformation of the company. The Senior VP & Chief Technology Officer collaborates with cross-functional teams to deploy innovative solutions that improve speed and accuracy. Through the modernization of internal systems, Cook drives technological agility, ensuring that the brand remains competitive in an increasingly digital-first hospitality market.
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Steve Piano - Senior VP & Chief People Officer
Steve Piano, the Senior VP & Chief People Officer at Jack in the Box, leads the human capital strategy, talent acquisition, and organizational development initiatives. Overseeing the culture and employee engagement programs across the restaurant network, the Senior VP & Chief People Officer ensures that the workforce remains aligned with the core mission of the company. This leadership role involves designing comprehensive training and retention strategies to support the diverse needs of the staff. By fostering an inclusive environment and promoting professional growth, Steve Piano directly impacts the productivity and morale of the organization. The Senior VP & Chief People Officer collaborates with leadership to implement performance management systems that drive excellence. Through the strategic management of human resources, Piano strengthens the organizational culture, ensuring that the company attracts and retains the talent necessary to deliver superior service.

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