Leadership Overview
Home Instead has 10 executives leading key functions including operational scaling, regional franchise management, and specialized senior care delivery.
Committed to enhancing the quality of life for aging populations, Home Instead delivers personalized in-home support services that empower seniors to maintain independence and safety within their own residences.
Committed to enhancing the quality of life for aging populations, Home Instead delivers personalized in-home support services that empower seniors to maintain independence and safety within their own residences.
Leadership Roles at Home Instead
Ben Karakunnel - Chief Executive Officer (Los Angeles)
Ben Karakunnel, the Chief Executive Officer (Los Angeles) at Home Instead, manages the strategic expansion and service delivery within the Southern California market. Karakunnel architects localized growth initiatives that align with the broader mission of providing comprehensive in-home support for seniors. By focusing on regional market penetration, the Chief Executive Officer (Los Angeles) ensures that families gain access to essential services like meal preparation, transportation, and household assistance. This role requires deep engagement with local healthcare providers to build referral networks that strengthen the company's presence. Ben Karakunnel drives operational excellence by monitoring service quality metrics and caregiver performance standards across the territory. Through the development of community-based partnerships, the Chief Executive Officer (Los Angeles) enhances the accessibility of non-medical care, ensuring that older adults remain comfortable and independent in their own homes while maintaining high standards of safety and professional support.
Tony Marchi - Franchise Owner & Chief Executive Officer,
Tony Marchi, the Franchise Owner & Chief Executive Officer, at Home Instead, oversees the comprehensive management of franchise operations and strategic business development. Marchi directs the implementation of specialized care programs, including Alzheimer's and dementia support, to meet the complex needs of the aging population. By managing the local business infrastructure, the Franchise Owner & Chief Executive Officer, ensures that all service delivery remains consistent with global quality standards. This leadership position involves cultivating a robust team of caregivers and administrative staff to maintain high levels of client satisfaction. Tony Marchi drives revenue growth through effective community outreach and the expansion of service offerings tailored to local demographics. Through the continuous refinement of internal processes, the Franchise Owner & Chief Executive Officer, supports the overarching mission of helping seniors live independently, while simultaneously ensuring the long-term financial viability and operational success of the franchise location.
Bob Cunningham - Owner & Chief Executive Officer (Erie County)
Bob Cunningham, the Owner & Chief Executive Officer (Erie County) at Home Instead, leads the strategic direction and service delivery for the Erie County region. Cunningham manages the recruitment, training, and retention of professional caregivers to ensure high-quality companionship and personal care for local seniors. By overseeing the regional business model, the Owner & Chief Executive Officer (Erie County) aligns local operations with the global mission of supporting aging in place. This leadership role involves active engagement with local health networks to provide specialized care for conditions such as Alzheimer's and dementia. Bob Cunningham drives growth by identifying community needs and expanding the reach of non-medical support services. Through the consistent application of operational best practices, the Owner & Chief Executive Officer (Erie County) ensures that families receive reliable, compassionate care, thereby reinforcing the company's position as a trusted provider of senior health services within the region.

Kelee King - Chief Operating Officer
Kelee King, the Chief Operating Officer at Home Instead, directs the daily execution of non-medical home care services across the global franchise network. King manages the integration of standardized care protocols, ensuring that every location maintains high benchmarks for companionship, personal care, and specialized dementia support. By overseeing the operational infrastructure, the Chief Operating Officer optimizes resource allocation to support thousands of caregivers worldwide. This leadership role involves constant collaboration with the Honor platform to refine service delivery models and improve efficiency. Kelee King drives the strategic implementation of scalable systems that allow local franchises to provide consistent, high-quality assistance to older adults. Through rigorous oversight of service quality and caregiver training programs, the Chief Operating Officer secures the company's reputation as a leader in the elderly health services sector, ultimately fostering greater peace of mind for families.

Charlea Grieco - Co Owner & Chief Operating Officer
Charlea Grieco, the Co Owner & Chief Operating Officer at Home Instead, manages the internal administrative functions and the logistical coordination of care services. Grieco architects the workflows that govern caregiver scheduling, client intake, and ongoing support assessments. By focusing on the operational efficiency of the care team, the Co Owner & Chief Operating Officer ensures that every senior receives timely and personalized assistance. This role involves close coordination with the ownership group to align daily activities with long-term business objectives. Charlea Grieco drives the adoption of new technology platforms to streamline communication between families and caregivers, enhancing the overall quality of the care experience. Through the meticulous management of operational resources, the Co Owner & Chief Operating Officer supports the company's commitment to senior independence, ensuring that the organization remains responsive to the evolving needs of the community while maintaining strict adherence to safety and service protocols.

Hunter Thomson - President Franchise, Lair Family Enterprises
Hunter Thomson, the President Franchise, Lair Family Enterprises at Home Instead, directs the high-level management of multiple franchise locations under the Lair Family Enterprises umbrella. Thomson architects the strategic vision for these franchises, ensuring that each location adheres to the core mission of providing exceptional non-medical home care. By overseeing the performance of various regional teams, the President Franchise, Lair Family Enterprises optimizes the delivery of services such as meal preparation, transportation, and household assistance. This role involves coordinating with corporate leadership to implement new service standards and business development strategies. Hunter Thomson drives operational excellence by fostering a culture of accountability and professional growth among staff members. Through the effective management of enterprise-wide resources, the President Franchise, Lair Family Enterprises supports the company's goal of helping seniors remain safe and independent, while simultaneously ensuring that the franchise portfolio achieves sustainable growth and operational success.
Sandra Hull - President, Operations
Sandra Hull, the President, Operations at Home Instead, manages the overarching operational framework that supports the global network of home care providers. Hull directs the development of standardized service protocols, ensuring that every franchise maintains the highest levels of care for older adults. By overseeing the operational strategy, the President, Operations facilitates the integration of new technologies and care methodologies across the entire organization. This leadership role involves constant collaboration with regional directors to monitor performance metrics and address operational challenges. Sandra Hull drives the implementation of best practices that enhance the efficiency of caregiver deployment and client support services. Through the rigorous management of operational systems, the President, Operations ensures that the company remains at the forefront of the elderly health services industry, consistently delivering on the promise of helping seniors live safely and comfortably in their own homes while providing families with peace of mind.
Kaipo Robello - President & Owner (Pensacola)
Kaipo Robello, the President & Owner (Pensacola) at Home Instead, leads the strategic operations and business development for the Pensacola market. Robello manages the delivery of personalized in-home care services, ensuring that seniors receive the support necessary to maintain their independence. By overseeing the local franchise, the President & Owner (Pensacola) architects programs that address specific community needs, including specialized care for dementia and Alzheimer's. This role involves building strong relationships with local healthcare providers and families to ensure seamless service coordination. Kaipo Robello drives the growth of the local business by focusing on caregiver quality and client satisfaction. Through the effective management of regional resources, the President & Owner (Pensacola) supports the company's global mission, ensuring that the Pensacola location provides reliable, high-quality non-medical care that allows older adults to remain safe and comfortable in their own homes.
David D'Alliessi - President & Owner (Waretown)
David D'Alliessi, the President & Owner (Waretown) at Home Instead, directs the operational and strategic activities for the Waretown franchise location. D'Alliessi manages the provision of essential home care services, including companionship, personal care, and household assistance for the local senior population. By overseeing the daily business functions, the President & Owner (Waretown) ensures that all care delivery aligns with the company's high standards for safety and independence. This leadership role involves cultivating a dedicated team of caregivers and maintaining strong ties with the local community. David D'Alliessi drives business development by identifying opportunities to expand service reach and improve the quality of care for seniors with specialized needs. Through the consistent application of operational excellence, the President & Owner (Waretown) supports the company's mission, ensuring that families in the area have access to the support required to keep their loved ones safe and comfortable at home.
Jean Lapierre - Information
Jean Lapierre, the Information at Home Instead, directs the management and security of data systems that support the company's global home care operations. Lapierre architects the digital infrastructure required to maintain accurate records for thousands of caregivers and clients across the franchise network. By overseeing the information technology strategy, the Information ensures that all data-driven processes, from scheduling to care documentation, remain secure and efficient. This leadership role involves collaborating with other executives to integrate new software solutions that enhance service delivery and operational transparency. Jean Lapierre drives the implementation of robust cybersecurity measures to protect sensitive client information, thereby maintaining the trust of families and healthcare partners. Through the continuous optimization of information systems, the Information supports the company's mission of providing reliable, high-quality care, ensuring that the organization remains technologically equipped to meet the evolving needs of the elderly health services sector.
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