Heritage Lifecare Executive and Leadership Team

Brent Pattison, the Chief Executive Officer at Heritage Lifecare, directs the overarching strategic vision for the organization. Overseeing the expansion of aged care and retirement living services, the Chief Executive Officer ensures alignment between clinical standards and resident well-being. This leadership role involves managing high-level stakeholder relationships and driving the long-term sustainability of the company across diverse New Zealand locations. By prioritizing community interaction and respectful care environments, Brent Pattison shapes the operational culture that defines the brand. The Chief Executive Officer monitors market trends to adapt service offerings, including Rest Home Care and Hospital Care, to meet evolving demographic needs. Through rigorous oversight of organizational performance, Pattison secures the company's position as a leader in the health services sector, fostering growth while maintaining the core mission of providing nurturing residential experiences for every individual.

Glen Wilson, the Chief Information Officer at Heritage Lifecare, architects the digital infrastructure necessary to support complex aged care operations. Overseeing the integration of health management systems, the Chief Information Officer ensures data security and operational efficiency across all facilities. This leadership role involves implementing advanced technology solutions that streamline administrative tasks, allowing staff to focus on direct resident care. By modernizing the digital landscape, Glen Wilson enables seamless communication between clinical teams and management, enhancing the quality of Palliative and Dementia Care services. The Chief Information Officer evaluates emerging technologies to optimize resource allocation and improve service delivery outcomes. Through the deployment of robust IT frameworks, Wilson supports the company's commitment to high-quality care, ensuring that technological advancements directly contribute to the comfort and safety of residents within the diverse portfolio of retirement living options.

Margaret Crozier, the Chief People Officer at Heritage Lifecare, directs the human capital strategy to attract and retain top-tier talent in the aged care sector. Overseeing workforce development and employee engagement initiatives, the Chief People Officer ensures that staff members possess the skills required to deliver compassionate Hospital and Respite Care. This leadership role involves cultivating a culture of respect and professional growth, which directly impacts the quality of life for residents. By implementing comprehensive training programs, Margaret Crozier aligns the workforce with the company's mission of providing nurturing residential experiences. The Chief People Officer manages organizational design and performance management systems to maintain high standards of care across all locations. Through strategic talent management, Crozier fosters a supportive environment where staff feel empowered to provide exceptional service, ultimately driving the success of the company's diverse health service offerings.

Jodie Schorn, the Chief Operations Officer at Heritage Lifecare, directs the daily execution of clinical and residential services across the company's portfolio. Overseeing the delivery of Rest Home Care, Care Suites, and Day Programmes, the Chief Operations Officer ensures that every facility maintains the highest standards of safety and comfort. This leadership role involves optimizing operational workflows to enhance the efficiency of care delivery while promoting community interaction among residents. By monitoring facility performance and regulatory compliance, Jodie Schorn guarantees that the company's commitment to high-quality aged care remains consistent across all regions. The Chief Operations Officer collaborates with clinical leads to refine service models, ensuring that individual needs are met with precision and empathy. Through rigorous operational oversight, Schorn drives the continuous improvement of residential environments, ensuring that the company remains a trusted provider of comprehensive health support for individuals seeking assistance.

Tamsin Renwick, the Chief Sales & Marketing Officer at Heritage Lifecare, directs the brand positioning and outreach strategies to connect families with appropriate aged care solutions. Overseeing the promotion of retirement living options and specialized care services, the Chief Sales & Marketing Officer ensures that the company's value proposition reaches target demographics effectively. This leadership role involves analyzing market demand to tailor communication efforts for services like Dementia and Palliative Care. By managing the public image and community engagement, Tamsin Renwick builds trust with prospective residents and their families. The Chief Sales & Marketing Officer coordinates with regional teams to drive occupancy rates and expand the company's market presence. Through data-driven marketing campaigns, Renwick highlights the unique, home-like environments that define the brand, ensuring that the company's mission of providing personalized care is clearly communicated to the broader public.