Leadership Overview
Heritage Bank has 8 executives leading key functions including strategy, finance, people operations, and regional management.
Driven by a customer-owned model, Heritage Bank is dedicated to providing accessible financial services and fostering community growth across Australia, leveraging its extensive retail network and national lending capabilities.
Driven by a customer-owned model, Heritage Bank is dedicated to providing accessible financial services and fostering community growth across Australia, leveraging its extensive retail network and national lending capabilities.
Leadership Roles at Heritage Bank
Anthony Konrade - President & Chief Executive Officer
Anthony Konrade, the President & Chief Executive Officer at Heritage Bank, directs the overarching strategy and operational execution for Australia's largest customer-owned bank. Konrade guides the institution's financial performance and market positioning, ensuring alignment with its customer-first philosophy. This leadership role involves overseeing all major business units and driving initiatives that enhance customer value and operational efficiency across the bank's extensive network. Anthony Konrade is pivotal in maintaining the bank's strong asset base exceeding $8.5 billion and its commitment to serving customers nationwide. The President & Chief Executive Officer ensures the bank's strategic objectives are met, fostering sustainable growth and reinforcing its reputation as a trusted financial partner. Konrade's executive oversight extends to all aspects of the bank's operations, from retail outlets to national lending programs.
James Robinson - President & Chief Executive Officer
James Robinson, the President & Chief Executive Officer at Heritage Bank, spearheads the strategic direction and comprehensive management of the bank's operations. Robinson drives the execution of key initiatives aimed at strengthening Heritage Bank's position as Australia's largest customer-owned financial institution. This executive function encompasses the oversight of all departments, ensuring robust financial health and adherence to the bank's core values. James Robinson is instrumental in navigating the competitive financial landscape, focusing on delivering superior customer outcomes and expanding the bank's reach. The President & Chief Executive Officer's responsibilities include fostering innovation, managing risk, and ensuring the long-term sustainability of the bank's business model. Robinson's leadership ensures the bank's assets, exceeding $8.5 billion, are managed effectively to support its mission.
H. Wallace - Chairman & Chief Executive Officer
H. Wallace, the Chairman & Chief Executive Officer at Heritage Bank, presides over the strategic governance and executive leadership of the organization. Wallace directs the bank's long-term vision, ensuring its operations align with its customer-owned ethos and market objectives. This critical role involves setting the strategic agenda, overseeing board activities, and guiding the executive team in executing the bank's mission. H. Wallace is responsible for maintaining the financial integrity and growth trajectory of Heritage Bank, which holds assets exceeding $8.5 billion. The Chairman & Chief Executive Officer champions the bank's commitment to its approximately 700 staff and its extensive customer base across southern Queensland and beyond. Wallace's leadership ensures the bank's continued success and its role as a leading financial institution in Australia.
Jacob Love - Chief Financial Officer
Jacob Love, the Chief Financial Officer at Heritage Bank, manages the institution's financial health and strategic fiscal planning. Love oversees all financial operations, including accounting, treasury, and capital management, ensuring robust financial controls and reporting. This executive position is crucial for maintaining the bank's asset base exceeding $8.5 billion and supporting its growth objectives. Jacob Love plays a key part in developing financial strategies that align with Heritage Bank's customer-owned model and its commitment to sustainable profitability. The Chief Financial Officer provides critical insights into financial performance, risk assessment, and investment opportunities, guiding executive decisions. Love's expertise ensures the bank's financial stability and its capacity to serve customers across its extensive network.
Bennett Brown - President (Jacksonville)
Bennett Brown, the President (Jacksonville) at Heritage Bank, directs regional operations and market strategy for the Jacksonville area. Brown oversees the development and execution of business plans to enhance customer engagement and expand market share within this key territory. This leadership position involves managing local teams, fostering client relationships, and ensuring that regional activities align with the bank's broader strategic goals. Bennett Brown is responsible for driving growth and operational excellence in Jacksonville, contributing to the bank's overall success. The President (Jacksonville) champions the bank's commitment to serving its customers and communities, reinforcing its presence in the region. Brown's focus is on delivering exceptional service and achieving targeted financial outcomes for Heritage Bank.

Rhonda Newell - Division President, Co (Madison)
Rhonda Newell, the Division President, Co (Madison) at Heritage Bank, leads strategic initiatives and operational oversight for the Madison division. Newell is responsible for driving business development, enhancing customer satisfaction, and ensuring the division's performance aligns with the bank's overarching objectives. This executive role involves managing divisional resources, cultivating strong community ties, and implementing strategies that support Heritage Bank's mission as a customer-owned institution. Rhonda Newell focuses on expanding the bank's reach and impact within the Madison area, contributing to its national network. The Division President, Co (Madison) plays a crucial part in achieving regional growth targets and upholding the bank's reputation for service excellence. Newell's leadership ensures the division effectively serves its customer base.
Robert Herbek - President
Robert Herbek, the President at Heritage Bank, oversees critical operational functions and strategic market engagement. Herbek drives initiatives aimed at enhancing the bank's service delivery and expanding its customer base across its national network. This executive position involves collaborating with various departments to ensure seamless operations and the effective implementation of corporate strategies. Robert Herbek is dedicated to upholding the bank's commitment to its customers and its role as Australia's largest customer-owned bank. The President's responsibilities include fostering innovation in financial services and ensuring the bank's continued growth and stability. Herbek's leadership contributes significantly to the bank's mission of providing accessible and valuable financial solutions to customers nationwide.
Darren Stephens - Chief People Officer
Darren Stephens, the Chief People Officer at Heritage Bank, leads the strategic management of human capital and organizational culture. Stephens oversees all aspects of employee relations, talent acquisition, development, and retention for the bank's approximately 700 staff. This role is vital in fostering a supportive and high-performing work environment that aligns with Heritage Bank's customer-centric values. Darren Stephens drives initiatives focused on employee engagement, leadership development, and ensuring a positive workplace experience across the bank's extensive retail and corporate operations. The Chief People Officer ensures that the bank's people strategy supports its overall business objectives and its mission as Australia's largest customer-owned bank. Stephens's leadership cultivates a culture of excellence and commitment among the workforce.
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