Heritage Bank Executive and Leadership Team

H. Wallace, the Chairman & Chief Executive Officer at Heritage Bank, directs the overarching strategic vision for Australia's largest customer-owned bank. Managing assets exceeding $8.5 billion, the Chairman & Chief Executive Officer oversees the alignment of retail banking operations with long-term member value. This leadership role involves constant collaboration with the Board to ensure financial stability across the national network. By driving initiatives that expand mortgage broker partnerships, H. Wallace secures the competitive market position of the institution. The Chairman & Chief Executive Officer monitors the performance of 700 staff members to maintain high service standards. Through rigorous oversight of capital allocation, the Chairman & Chief Executive Officer ensures the bank remains a pillar of financial security for customers throughout the country. Ultimately, the Chairman & Chief Executive Officer fosters a culture of accountability and sustainable growth within the organization.

Bennett Brown, the President (Jacksonville) at Heritage Bank, manages specialized regional banking initiatives and localized market expansion strategies. Overseeing the integration of specific financial products within the broader national portfolio, the President (Jacksonville) ensures that regional service delivery meets the high standards expected of a customer-owned institution. This role involves coordinating with mortgage broker networks to increase lending volume and market penetration. Bennett Brown drives the execution of localized business development plans that leverage the bank's $8.5 billion asset base. By analyzing regional economic trends, the President (Jacksonville) identifies opportunities for growth and risk mitigation. The President (Jacksonville) maintains close alignment with the executive team to ensure that regional operations contribute effectively to the overall corporate objectives. Through consistent focus on client acquisition and retention, the President (Jacksonville) strengthens the bank's presence in key markets.

Robert Herbek, the President at Heritage Bank, directs the operational execution of core banking services across the national network. Overseeing the daily functions of retail outlets and administrative offices, the President ensures seamless service delivery for customers throughout Australia. This leadership role involves managing the complex logistics of a large-scale financial institution with assets exceeding $8.5 billion. Robert Herbek drives efficiency improvements within the branch network to enhance the customer experience. By coordinating with other C-suite leaders, the President aligns operational workflows with the strategic goals of the bank. The President monitors key performance indicators to ensure that lending activities and deposit services remain competitive. Through rigorous oversight of operational processes, the President maintains the integrity and reliability of the bank's financial systems. Ultimately, the President supports the long-term sustainability of the organization by optimizing resource utilization and service quality.

Rhonda Newell, the Division President, Co (Madison) at Heritage Bank, manages specific divisional portfolios and oversees the implementation of targeted financial solutions. Focusing on the unique requirements of the division, the Division President, Co (Madison) ensures that all activities align with the broader mission of the bank. This role involves managing relationships with key stakeholders and driving growth within the assigned division. Rhonda Newell executes strategic plans that enhance the bank's market reach through the national mortgage broker network. By analyzing divisional performance data, the Division President, Co (Madison) identifies areas for process improvement and revenue optimization. The Division President, Co (Madison) collaborates with the executive team to ensure that divisional objectives support the overall financial health of the institution. Through proactive management of divisional resources, the Division President, Co (Madison) contributes to the continued success and stability of the bank's operations.

Darren Stephens, the Chief People Officer at Heritage Bank, manages the human capital strategy for approximately 700 employees. Overseeing talent acquisition and organizational development, the Chief People Officer ensures the workforce remains aligned with the customer-owned mission of the bank. This role involves designing comprehensive training programs that support staff across 100 retail outlets in southern Queensland and various state capital offices. Darren Stephens drives internal culture initiatives that promote professional excellence and employee retention. By implementing robust performance management systems, the Chief People Officer optimizes operational efficiency across all departments. The Chief People Officer collaborates with executive leadership to foster an inclusive environment that attracts top talent in the competitive Australian finance sector. Through strategic workforce planning, the Chief People Officer directly supports the bank's ability to deliver superior service to members nationwide.