Leadership Overview
PRIMIS has 9 executives leading key functions including strategy, mortgage operations, banking operations, information technology, financial management, and administration.
Focused on delivering tailored financial solutions to individuals and businesses, PRIMIS maintains a commitment to regional economic growth through accessible banking services across Virginia and Maryland.
Focused on delivering tailored financial solutions to individuals and businesses, PRIMIS maintains a commitment to regional economic growth through accessible banking services across Virginia and Maryland.
Leadership Roles at PRIMIS
Dennis Zember - Chief Executive Officer
Dennis Zember, the Chief Executive Officer at PRIMIS, directs the overarching corporate strategy and long-term vision for the organization. Overseeing the expansion of financial services across Virginia and Maryland, the Chief Executive Officer ensures the bank maintains a competitive edge in the regional market. This leadership role involves constant collaboration with the Board to align institutional goals with the needs of small and medium-sized businesses. By optimizing capital allocation and risk management frameworks, Dennis Zember drives sustainable growth and operational excellence. The Chief Executive Officer monitors market trends to identify new opportunities for service diversification. Through rigorous oversight of the executive team, Zember fosters a culture of accountability and performance. This strategic direction supports the broader mission of providing robust banking solutions to the community while ensuring the financial health of the institution remains a top priority for all stakeholders.
John Owens - President and Chief Executive Officer Primis Mortgage
John Owens, the President and Chief Executive Officer Primis Mortgage at PRIMIS, manages the entire mortgage lending division and its associated financial products. Overseeing the origination and underwriting processes, the President and Chief Executive Officer Primis Mortgage ensures compliance with regulatory standards while maximizing loan volume. This leadership role requires close coordination with the broader banking team to integrate mortgage services into the existing customer experience. By refining the lending pipeline, John Owens drives efficiency and improves service delivery for individual borrowers. The President and Chief Executive Officer Primis Mortgage evaluates market conditions to adjust product offerings and interest rate strategies accordingly. Through the implementation of advanced loan processing technologies, Owens enhances the speed and accuracy of mortgage approvals. This focus on operational precision supports the company's goal of becoming a premier provider of home financing solutions within the regional market.
Matthew Switzer - Executive Vice President & Chief Financial Officer
Matthew Switzer, the Executive Vice President & Chief Financial Officer at PRIMIS, manages the financial planning, reporting, and capital management functions of the bank. Overseeing the preparation of financial statements, the Executive Vice President & Chief Financial Officer ensures transparency and accuracy for investors and regulators. This leadership role involves analyzing the bank's fiscal performance to guide strategic investment decisions. By maintaining a strong balance sheet, Matthew Switzer drives the financial stability necessary for long-term growth. The Executive Vice President & Chief Financial Officer coordinates with the Board to establish budgetary priorities and risk management policies. Through the rigorous monitoring of liquidity and capital ratios, Switzer ensures that the bank remains well-positioned to support its lending activities. This financial oversight provides the foundation for the bank's ability to offer competitive services to individuals and businesses throughout the region.
Pam Jenkins - Chief Operating Officer
Pam Jenkins, the Chief Operating Officer at PRIMIS, directs the daily internal operations and service delivery mechanisms across all bank branches. Overseeing the efficiency of retail banking workflows, the Chief Operating Officer ensures that customer-facing processes remain seamless and effective. This leadership role involves managing the operational infrastructure that supports the bank's financial services for individuals and businesses. By streamlining administrative procedures, Pam Jenkins drives productivity and reduces overhead costs. The Chief Operating Officer collaborates with department heads to implement standardized protocols that enhance service quality. Through the continuous monitoring of operational metrics, Jenkins identifies bottlenecks and executes necessary improvements to maintain high performance. This focus on internal stability allows the organization to scale its operations effectively while maintaining the high standards of service expected by clients throughout the Virginia and Maryland regions.
Rick Fulk - President
Rick Fulk, the President at PRIMIS, oversees the execution of the bank's retail and commercial banking strategies across the branch network. Directing the regional management teams, the President ensures that all locations maintain high standards of service and operational consistency. This leadership role involves fostering strong relationships with local business communities to drive deposit growth and loan demand. By implementing effective sales and service strategies, Rick Fulk drives the bank's market penetration in Virginia and Maryland. The President coordinates with other executives to ensure that branch-level activities align with the overall corporate mission. Through the active management of regional performance metrics, Fulk identifies opportunities for service expansion and process improvement. This hands-on leadership approach ensures that the bank remains deeply connected to the needs of its customers while achieving its broader financial and operational objectives.
Cody Sheflett - Executive Vice President & Chief Information Officer
Cody Sheflett, the Executive Vice President & Chief Information Officer at PRIMIS, architects the digital transformation strategy and manages the core banking software infrastructure. Overseeing the security of sensitive financial data, the Executive Vice President & Chief Information Officer ensures that all digital platforms remain resilient against emerging cyber threats. This leadership role involves integrating modern banking technologies to improve the user experience for both individual and business clients. By modernizing the IT stack, Cody Sheflett drives innovation and operational agility. The Executive Vice President & Chief Information Officer coordinates with other C-suite leaders to align technology investments with the bank's long-term growth objectives. Through the deployment of scalable cloud solutions, Sheflett supports the expansion of digital banking services across the regional footprint. This technical leadership ensures that the bank remains at the forefront of financial technology, providing secure and efficient tools for all customers.
Anurag Sharma - Executive Vice President & Chief Information Officer
Anurag Sharma, the Executive Vice President & Chief Information Officer at PRIMIS, directs the implementation of data analytics and business intelligence systems to support decision-making. Overseeing the optimization of internal network performance, the Executive Vice President & Chief Information Officer ensures that all branch operations have reliable access to critical banking applications. This leadership role involves managing the lifecycle of hardware and software assets to maintain high availability. By leveraging data-driven insights, Anurag Sharma drives improvements in customer service and operational efficiency. The Executive Vice President & Chief Information Officer collaborates with the technology team to ensure that all systems comply with industry-standard security protocols. Through the strategic management of IT resources, Sharma supports the bank's ability to provide consistent financial services to its diverse client base. This focus on technical reliability and data integrity remains essential for the bank's continued success in the competitive financial sector.
Michael Jones - Chief Technology Officer, Mortgage
Michael Jones, the Chief Technology Officer, Mortgage at PRIMIS, directs the development and maintenance of specialized software platforms used for mortgage processing. Overseeing the integration of automated underwriting tools, the Chief Technology Officer, Mortgage ensures that the lending division operates with maximum speed and accuracy. This leadership role involves identifying and implementing new technologies that simplify the application process for borrowers. By enhancing the digital mortgage experience, Michael Jones drives higher conversion rates and improved customer satisfaction. The Chief Technology Officer, Mortgage collaborates with the broader IT team to ensure that all mortgage-related systems are secure and compliant with federal regulations. Through the continuous refinement of technical workflows, Jones supports the bank's goal of streamlining home financing. This focus on specialized technology ensures that the mortgage division remains a key driver of the bank's overall financial performance.
Cheryl Wood - Chief Administrative Officer (CAO)
Cheryl Wood, the Chief Administrative Officer (CAO) at PRIMIS, directs the human resources, facilities management, and corporate governance functions. Overseeing the development of internal policies, the Chief Administrative Officer (CAO) ensures that the organization maintains a productive and compliant work environment. This leadership role involves managing the administrative infrastructure that supports the bank's daily operations. By optimizing talent acquisition and employee development programs, Cheryl Wood drives organizational culture and staff retention. The Chief Administrative Officer (CAO) collaborates with the executive team to ensure that all administrative processes support the bank's strategic goals. Through the effective management of corporate resources and facilities, Wood ensures that the bank operates efficiently across all locations. This focus on administrative excellence provides the necessary support for the bank's employees to deliver high-quality financial services to all clients.
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