Leadership Overview
Bank Al Etihad has 4 executives leading key functions including strategy, operations, and finance.
Driven by a commitment to customer-centricity, Bank Al Etihad provides innovative financial solutions, aiming to enhance efficiency and flexibility through strategic mergers while upholding social responsibility and sustainability.
Driven by a commitment to customer-centricity, Bank Al Etihad provides innovative financial solutions, aiming to enhance efficiency and flexibility through strategic mergers while upholding social responsibility and sustainability.
Leadership Roles at Bank Al Etihad
Muntaser Dawwas - Chief Executive Officer
Muntaser Dawwas, the Chief Executive Officer at Bank Al Etihad, directs the overall strategic vision and operational execution. Overseeing the bank's trajectory, Dawwas ensures alignment with market demands and regulatory frameworks. This leadership role involves guiding the institution through its current merger, focusing on enhancing efficiency and flexibility to prioritize customer interests. By championing innovative financial solutions, Muntaser Dawwas drives the bank's commitment to social responsibility and sustainability. The Chief Executive Officer's purview extends to fostering a culture of continuous improvement and adapting services, including the mobile banking application and investment options, to meet evolving client needs across Jordan. Dawwas's strategic direction solidifies Bank Al Etihad's market position and financial resilience.
Deema Akel - Deputy Chief Executive Officer
Deema Akel, the Deputy Chief Executive Officer at Bank Al Etihad, supports the Chief Executive Officer in executing the bank's strategic objectives and operational management. Akel plays a crucial part in overseeing the integration process during the bank's merger, ensuring seamless transitions and maintaining high standards of customer service. This role involves close collaboration with various departments to implement new policies and procedures that enhance the bank's efficiency and flexibility. Deema Akel's leadership contributes significantly to the development and deployment of tailored financial products, including credit cards and loan solutions, designed to meet the diverse needs of individual and business clients. By focusing on customer interests, Akel reinforces Bank Al Etihad's dedication to innovation and sustainable financial practices within the Jordanian market.
Mohamad Burjak - Chief Operations Officer & Chief Operating Officer
Mohamad Burjak, the Chief Operations Officer & Chief Operating Officer at Bank Al Etihad, manages the day-to-day operational functions and drives process optimization. Burjak oversees the implementation of strategies aimed at enhancing the bank's efficiency and flexibility, particularly during the ongoing merger. This involves streamlining operations across all service channels, including the mobile banking application, to ensure a superior customer experience. Mohamad Burjak's responsibilities extend to ensuring the robust delivery of core banking services such as accounts, credit cards, and loans. By focusing on operational excellence, Burjak supports the bank's commitment to innovation and its broader goals of social responsibility and sustainability. The Chief Operations Officer & Chief Operating Officer ensures that all operational activities align with the bank's strategic vision and regulatory requirements in Jordan.
Anas Tahat - Exchange Manager
Anas Tahat, the Exchange Manager at Bank Al Etihad, directs foreign exchange operations and manages currency-related transactions. Tahat oversees the bank's exchange services, ensuring competitive rates and efficient processing for both individual and business clients. This role is critical in supporting the bank's diverse range of financial offerings, including investment options and tailored credit card solutions. Anas Tahat's expertise contributes to the bank's ability to provide comprehensive financial services that meet evolving market demands. By managing exchange operations effectively, Tahat supports the bank's overall financial performance and its commitment to innovation. The Exchange Manager ensures compliance with all relevant regulations governing foreign exchange activities within Jordan, reinforcing Bank Al Etihad's reputation for reliability and service excellence.
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