Bank Al Etihad Executive and Leadership Team

Muntaser Dawwas, the Chief Executive Officer at Bank Al Etihad, directs the overarching strategic vision and long-term growth trajectory of the organization. Overseeing the integration of diverse banking services, the Chief Executive Officer ensures that all individual and business offerings align with the core mission of customer-centric innovation. Muntaser Dawwas manages the transition through current merger activities, focusing on enhancing operational efficiency and organizational flexibility. By coordinating with the Board and senior leadership, the Chief Executive Officer maintains a balance between aggressive market expansion and the maintenance of social responsibility standards. This leadership role involves constant evaluation of the competitive landscape to ensure the bank remains a leader in the Jordanian financial sector. Through rigorous oversight of institutional performance, the Chief Executive Officer drives the bank toward sustainable profitability while fostering a culture of excellence and adaptability in a rapidly evolving financial environment.

Suleiman Khader, the Chief Executive Officer, Country (Iraq) at Bank Al Etihad, architects the expansion and operational footprint within the Iraqi market. Tasked with adapting the bank's diverse portfolio of credit cards, loans, and account services to local market nuances, the Chief Executive Officer, Country (Iraq) ensures seamless service delivery across regional borders. Suleiman Khader manages the regulatory compliance and stakeholder relationships necessary for successful cross-border operations. By aligning regional objectives with the broader corporate strategy, the Chief Executive Officer, Country (Iraq) facilitates the growth of the bank's international presence. This role requires constant monitoring of economic indicators and consumer behavior to optimize financial product offerings. Through the implementation of tailored credit solutions and digital banking tools, the Chief Executive Officer, Country (Iraq) strengthens the bank's competitive position, ensuring that regional operations contribute effectively to the overall stability and success of the institution.

Deema Akel, the Deputy Chief Executive Officer at Bank Al Etihad, executes the daily operational mandates and internal scaling initiatives required to support the bank's growth. Focusing on the optimization of internal processes, the Deputy Chief Executive Officer ensures that the mobile banking application and other digital platforms provide maximum value to the customer base. Deema Akel collaborates with the Chief Executive Officer to streamline organizational workflows during the current merger, prioritizing efficiency and service quality. This leadership role involves managing cross-departmental projects that enhance the flexibility of banking operations. By overseeing the implementation of new financial technologies, the Deputy Chief Executive Officer drives the modernization of service delivery. Through meticulous attention to operational detail and resource allocation, the Deputy Chief Executive Officer supports the bank's commitment to providing innovative financial solutions while maintaining high standards of service excellence for all individual and business clients.

Heba Qasem, the Chief Financial & Human Resources Officer (International & NBFI) at Bank Al Etihad, directs the financial health and human capital strategies for international operations and non-banking financial institutions. Overseeing the alignment of fiscal policy with talent management, the Chief Financial & Human Resources Officer (International & NBFI) ensures that the bank possesses the necessary expertise to support complex financial services. Heba Qasem manages the budgetary frameworks and workforce development programs that underpin the bank's international expansion. By integrating financial planning with human resource initiatives, the Chief Financial & Human Resources Officer (International & NBFI) fosters a high-performance culture capable of navigating global market challenges. This role involves close coordination with other C-suite leaders to ensure that financial resources are effectively deployed to support long-term sustainability goals. Through strategic oversight of international assets and personnel, the Chief Financial & Human Resources Officer (International & NBFI) secures the bank's operational foundation.