Bank Al Etihad Executive and Leadership Team

Muntaser Dawwas, the Chief Executive Officer at Bank Al Etihad, directs the overall strategic vision and operational execution for the institution. Dawwas guides the bank's expansion and service enhancement initiatives, ensuring alignment with market demands and customer needs. This leadership role involves overseeing the integration of new technologies and processes to bolster efficiency, particularly during the ongoing merger. Dawwas drives the bank's commitment to social responsibility and sustainability, embedding these principles into core business strategies. The Chief Executive Officer ensures that all departments function cohesively to achieve organizational goals and maintain a competitive edge in the financial sector. By focusing on customer interests, Muntaser Dawwas champions initiatives that improve service delivery and product innovation across all banking segments, from individual accounts to business loans and investment options.

Deema Akel, the Deputy Chief Executive Officer at Bank Al Etihad, supports the Chief Executive Officer in executing the bank's strategic objectives and operational management. Akel plays a crucial part in overseeing the day-to-day activities, ensuring seamless integration of services and adherence to regulatory standards. This role involves managing cross-functional teams to enhance service delivery for both individual and business clients, including the mobile banking application and tailored credit card solutions. Deema Akel focuses on optimizing operational workflows to support the bank's merger, aiming to increase efficiency and flexibility. The Deputy Chief Executive Officer contributes significantly to fostering a customer-centric approach, ensuring that all decisions prioritize client interests. Akel's leadership ensures the bank's continued commitment to innovation and financial inclusion across Jordan.

Suleiman Khader, the Country Chief Executive Officer, Bank Al Etihad (Iraq) at Bank Al Etihad, directs all operations and strategic initiatives within the Iraqi market. Khader is tasked with expanding the bank's footprint and service offerings in Iraq, adapting global strategies to local market conditions. This involves overseeing the provision of diverse banking services, including bank accounts, credit cards, and loans tailored for Iraqi individuals and businesses. Suleiman Khader ensures compliance with local regulations while driving business growth and customer satisfaction. The Country Chief Executive Officer, Bank Al Etihad (Iraq) collaborates with the central leadership team to align Iraqi operations with the bank's overall mission of innovation and social responsibility. Khader's leadership is critical for establishing Bank Al Etihad as a leading financial institution in Iraq.

Mohamad Burjak, the Chief Operations Officer & Chief Operating Officer at Bank Al Etihad, manages the bank's extensive operational infrastructure and daily activities. Burjak oversees the implementation of efficient processes for all banking services, including account management, loan processing, and credit card issuance. This role is pivotal in enhancing the bank's efficiency and flexibility, particularly during the ongoing merger, by streamlining workflows and integrating new systems. Mohamad Burjak ensures the robust performance of the mobile banking application and other digital platforms, prioritizing a seamless customer experience. The Chief Operations Officer & Chief Operating Officer also champions the bank's commitment to sustainability and social responsibility by embedding these values into operational practices. Burjak's strategic oversight guarantees the reliable and secure delivery of financial solutions across Jordan.

Thair Adam, the Chief Revenue Officer at Bank Al Etihad, spearheads all revenue-generating activities and strategies across the institution. Adam is responsible for developing and implementing commercial plans that drive growth in bank accounts, credit cards, and loan portfolios. This leadership position involves analyzing market trends to identify new revenue streams and optimize existing product offerings, including investment options. Thair Adam works closely with marketing and sales teams to enhance customer acquisition and retention strategies, ensuring a strong market presence. The Chief Revenue Officer plays a vital role in the bank's merger, focusing on maximizing financial performance and operational synergy. Adam's efforts directly contribute to the bank's objective of providing innovative financial solutions while maintaining profitability and market share.

Anas Tahat, the Exchange Manager at Bank Al Etihad, oversees the bank's foreign exchange operations and related financial transactions. Tahat manages currency exchange services, ensuring competitive rates and efficient processing for clients conducting international business or personal transactions. This role involves monitoring market fluctuations and implementing strategies to mitigate foreign exchange risks. Anas Tahat works to optimize the exchange process, enhancing customer convenience and satisfaction. The Exchange Manager contributes to the bank's broader financial services portfolio by ensuring specialized expertise in currency markets. Tahat's management supports the bank's objective of providing comprehensive financial solutions to its diverse clientele, reinforcing Bank Al Etihad's position as a versatile financial partner in Jordan.