Konecta Executive and Leadership Team

Jose Sierra Velez, the Chief Executive Officer at Konecta, directs the company's overarching strategy and global operations. Velez guides Konecta's mission to provide innovative customer experience (CX) solutions, ensuring seamless, omnichannel services across diverse business sectors. This leadership role focuses on enhancing customer satisfaction through the integration of advanced technology and human expertise. Velez drives the company's commitment to digital transformation and operational excellence, enabling organizations to optimize their customer service functions and cultivate enduring client relationships. The Chief Executive Officer's strategic vision ensures Konecta maintains its position as a leader in the CX industry, adapting to evolving market demands and technological advancements. Through rigorous oversight, Jose Sierra Velez solidifies Konecta's market impact and financial performance.

Ahmed Mabtoul, the Chief Financial Officer (Morocco & Indian Ocean) at Konecta, directs financial strategy and oversight for the specified regions. Mabtoul manages fiscal operations, ensuring financial health and compliance within Morocco and the Indian Ocean territories. This role is crucial for supporting Konecta's growth objectives and operational stability in these key markets. The Chief Financial Officer (Morocco & Indian Ocean) oversees budgeting, forecasting, and financial reporting, providing critical insights to regional leadership. Ahmed Mabtoul ensures that financial resources are allocated effectively to support the delivery of innovative customer experience solutions and drive operational excellence. By maintaining stringent financial controls, Mabtoul contributes to Konecta's overall market position and long-term sustainability in the designated geographic areas.

Katherina Gamarra Mendoza, the Financial Director. Chief Financial Officer. Perú at Konecta, directs financial planning and management for operations in Peru. Mendoza oversees all fiscal activities, ensuring financial integrity and compliance within the Peruvian market. This position is essential for supporting Konecta's strategic initiatives and maintaining financial stability in the region. The Financial Director. Chief Financial Officer. Perú manages budgeting, financial analysis, and reporting, providing key economic guidance to leadership. Katherina Gamarra Mendoza ensures that financial resources are optimized to support the delivery of customer experience solutions and drive operational efficiency. By implementing robust financial controls, Mendoza contributes to Konecta's growth and its commitment to delivering exceptional service in Peru.

Agustin Valenci, the Chief Financial Officer, LATAM at Konecta, oversees financial operations and strategy across Latin America. Valenci manages fiscal planning, budgeting, and financial reporting for the region, ensuring robust financial health and compliance. This role is critical in supporting Konecta's expansion and operational objectives throughout LATAM. The Chief Financial Officer, LATAM directs investment strategies and resource allocation to drive growth and enhance profitability. Agustin Valenci provides essential financial insights to regional leadership, enabling informed decision-making and strategic alignment. By maintaining strong financial governance, Valenci contributes to Konecta's commitment to operational excellence and its ability to deliver innovative customer experience solutions across the diverse LATAM market.

Katherina Gamarra, the Director, Financial & Chief Financial Officer, Per at Konecta, leads financial strategy and oversight for Peru. Gamarra manages all aspects of financial operations, ensuring fiscal discipline and adherence to regulatory requirements within the Peruvian market. This role is fundamental to supporting Konecta's business objectives and ensuring sustainable financial performance in the region. The Director, Financial & Chief Financial Officer, Per oversees financial analysis, forecasting, and reporting, delivering critical economic intelligence to guide strategic decisions. Katherina Gamarra ensures efficient allocation of financial resources to support the delivery of advanced customer experience solutions and drive operational improvements. Through diligent financial management, Gamarra reinforces Konecta's commitment to excellence and client satisfaction in Peru.

Aida Velazquez, the Chief Financial Officer, LATAM Central at Konecta, directs financial strategy and management for the Central LATAM region. Velazquez oversees fiscal operations, ensuring financial stability, compliance, and optimal resource allocation within this key market. This leadership position is vital for supporting Konecta's growth initiatives and operational efficiency in Central America and the Caribbean. The Chief Financial Officer, LATAM Central manages budgeting, financial planning, and performance analysis, providing strategic financial guidance. Aida Velazquez ensures that financial frameworks effectively support the delivery of innovative customer experience solutions and foster strong client partnerships. By maintaining rigorous financial oversight, Velazquez contributes to Konecta's overall success and its commitment to operational excellence in the specified territories.

Lilian Gil, the Chief Operating Officer at Konecta, manages the day-to-day operational execution of the company's customer experience (CX) solutions. Gil ensures the seamless delivery of omnichannel services, optimizing processes to enhance customer satisfaction across diverse industries. This leadership position is pivotal in driving operational excellence and integrating human expertise with advanced technology. The Chief Operating Officer oversees the global operational teams, focusing on efficiency, quality, and service delivery standards. Lilian Gil champions Konecta's commitment to digital transformation, implementing strategies that streamline operations and improve client outcomes. By directing operational workflows, Gil ensures that Konecta consistently meets and exceeds client expectations, solidifying its reputation for reliable and innovative customer support.

Mario Rojas Suarez, the Chief Information Officer at Konecta, architects the company's technological infrastructure and digital strategy. Suarez oversees the development and implementation of innovative solutions that enhance customer interactions, ensuring seamless omnichannel service delivery. This role is critical in leveraging advanced technology to improve customer satisfaction and operational efficiency across various business sectors. The Chief Information Officer drives Konecta's digital transformation initiatives, focusing on scalable and secure IT systems that support global operations. Suarez ensures robust data management and cybersecurity protocols are in place, safeguarding client information and maintaining service continuity. By optimizing technological resources, Mario Rojas Suarez directly supports Konecta's commitment to operational excellence and fostering long-term client relationships through superior digital experiences.

Carlos Alayo Velásquez, the Chief Information Officer, LATAM at Konecta, leads technology strategy and implementation across Latin America. Velásquez oversees the deployment of innovative IT solutions designed to enhance customer interactions and support omnichannel service delivery throughout the region. This role is vital for driving digital transformation and ensuring technological alignment with business objectives in the LATAM market. The Chief Information Officer, LATAM directs the regional IT infrastructure, focusing on scalability, security, and operational efficiency. Carlos Alayo Velásquez ensures that technology investments directly contribute to improving customer satisfaction and fostering stronger client relationships. By managing regional technology resources, Velásquez supports Konecta's commitment to operational excellence and its strategic expansion within Latin America.