Konecta Executive and Leadership Team

Jose Sierra Velez, the Chief Executive Officer at Konecta, directs the global vision and strategic trajectory of the organization. Overseeing the integration of advanced technology with human expertise, the Chief Executive Officer ensures that the company maintains a competitive edge in the customer experience sector. This leadership role involves aligning corporate objectives with the evolving needs of international clients across diverse industries. By fostering a culture of operational excellence, Jose Sierra Velez drives the digital transformation initiatives that define the company's market presence. The Chief Executive Officer collaborates closely with regional leaders to scale service delivery models while maintaining high standards of customer satisfaction. Through consistent focus on innovation and efficiency, Sierra Velez secures the long-term growth and stability of the enterprise, ensuring that the organization remains a leader in providing seamless, omnichannel customer interaction solutions on a global scale.

Joe Schweitzer, the English Speaking Markets Chief Executive Officer & General Manager (Esm) at Konecta, manages the expansion and operational performance of the company within English-speaking territories. Overseeing the delivery of omnichannel customer experience solutions, the English Speaking Markets Chief Executive Officer & General Manager (Esm) ensures that service quality meets the specific demands of these diverse markets. This role involves coordinating with cross-functional teams to implement digital transformation strategies that enhance client engagement. By optimizing service operations, Joe Schweitzer drives revenue growth and strengthens the company's footprint in key international regions. The English Speaking Markets Chief Executive Officer & General Manager (Esm) maintains a focus on operational excellence, ensuring that all client interactions reflect the high standards of the organization. Through strategic planning and market analysis, Schweitzer secures a robust competitive position, facilitating sustainable business development and long-term success for the company across these critical geographic areas.

Ivan Morero, the Chief Executive Officer Konecta Southern Cone at Konecta, directs all business activities and strategic initiatives throughout the Southern Cone region. Overseeing the implementation of advanced customer experience solutions, the Chief Executive Officer Konecta Southern Cone ensures that regional operations align with the broader corporate mission of digital transformation. This leadership role involves managing complex client relationships and driving operational efficiency across multiple service centers. By leveraging human expertise and technological tools, Ivan Morero optimizes customer interaction processes to improve satisfaction levels for regional partners. The Chief Executive Officer Konecta Southern Cone collaborates with the executive board to refine market strategies and expand the company's influence in the local sector. Through rigorous oversight of service delivery and resource allocation, Morero secures consistent performance improvements, ensuring that the organization maintains its status as a premier provider of customer experience services within this vital geographic market.

Agustin Valenci, the Chief Financial Officer, LATAM at Konecta, directs the financial strategy and fiscal health of the company's operations across the Latin American region. Overseeing budgeting, financial reporting, and capital allocation, the Chief Financial Officer, LATAM ensures that all regional business units maintain strict adherence to corporate financial standards. This role involves analyzing market trends to support strategic decision-making and investment in digital transformation initiatives. By optimizing cost structures and revenue management, Agustin Valenci drives the financial sustainability of the company's regional footprint. The Chief Financial Officer, LATAM collaborates with other executive leaders to align financial resources with operational goals, ensuring that the organization achieves its growth targets. Through meticulous financial planning and risk management, Valenci secures the stability of the company's assets, providing the necessary fiscal foundation for the continued expansion and success of customer experience services throughout the Latin American market.

Aida Velazquez, the Chief Financial Officer, LATAM Central at Konecta, manages the financial operations and fiscal oversight for the central region of Latin America. Overseeing the development of financial models and performance tracking, the Chief Financial Officer, LATAM Central ensures that regional business activities contribute positively to the company's overall profitability. This role involves managing complex financial reporting requirements and ensuring compliance with regional regulatory standards. By implementing efficient fiscal controls, Aida Velazquez drives the optimization of operational budgets and resource distribution. The Chief Financial Officer, LATAM Central works closely with the leadership team to evaluate the financial impact of new service offerings and digital transformation projects. Through strategic financial analysis, Velazquez secures the economic viability of regional operations, ensuring that the company maintains a strong financial position while delivering high-quality customer experience solutions to clients across the central Latin American territory.

Katherina Gamarra Mendoza, the Financial Director. Chief Financial Officer. Perú at Konecta, directs the financial planning and accounting functions for the Peruvian market. Overseeing the management of local fiscal assets and financial reporting, the Financial Director. Chief Financial Officer. Perú ensures that all regional operations align with the company's global financial policies. This role involves monitoring cash flow, managing tax compliance, and providing financial insights that support the company's strategic growth in the region. By optimizing financial processes, Katherina Gamarra Mendoza drives the efficiency of local service delivery and supports the implementation of digital transformation initiatives. The Financial Director. Chief Financial Officer. Perú collaborates with the executive team to ensure that financial resources are allocated effectively to meet client needs. Through rigorous financial oversight, Mendoza secures the stability and profitability of the company's operations in Peru, contributing to the overall success of the organization's customer experience mission.

Katherina Gamarra, the Director, Financial & Chief Financial Officer, Per at Konecta, manages the financial health and strategic fiscal planning for the company's operations in Peru. Overseeing the integrity of financial data and the execution of budgetary controls, the Director, Financial & Chief Financial Officer, Per ensures that regional business activities remain profitable and sustainable. This role involves coordinating with local management to align financial performance with the company's broader CX objectives. By implementing robust financial reporting systems, Katherina Gamarra drives transparency and accountability across the regional organization. The Director, Financial & Chief Financial Officer, Per works with the executive team to assess the financial feasibility of new service initiatives and digital transformation projects. Through diligent financial management and strategic resource allocation, Gamarra secures the long-term economic stability of the company's Peruvian operations, ensuring that the organization continues to provide exceptional customer experience solutions to its clients.

Ahmed Mabtoul, the Chief Financial Officer (Morocco & Indian Ocean) at Konecta, directs the financial strategy and fiscal operations for the Morocco and Indian Ocean regions. Overseeing the management of regional budgets, financial forecasting, and compliance, the Chief Financial Officer (Morocco & Indian Ocean) ensures that all business activities support the company's global financial objectives. This role involves analyzing regional market performance to guide investment in digital transformation and service expansion. By optimizing financial workflows, Ahmed Mabtoul drives the efficiency and profitability of the company's operations in these key geographic areas. The Chief Financial Officer (Morocco & Indian Ocean) collaborates with regional leadership to ensure that financial resources are utilized effectively to enhance customer experience delivery. Through strategic financial oversight and risk management, Mabtoul secures the economic health of the company's presence in these regions, providing a stable foundation for continued growth and service excellence.

Lilian Gil, the Chief Operating Officer at Konecta, manages the day-to-day operational workflows and service delivery frameworks that support the company's global CX solutions. Overseeing the integration of human expertise and advanced technology, the Chief Operating Officer ensures that all omnichannel services function with maximum efficiency and reliability. This role involves streamlining internal processes to enhance productivity and maintain high standards of operational excellence across all business units. By coordinating with regional leadership, Lilian Gil drives the execution of digital transformation projects that directly impact client satisfaction. The Chief Operating Officer monitors performance metrics to identify opportunities for process improvement and resource optimization. Through strategic management of operational assets, Gil secures the scalability of the company's service offerings, ensuring that the organization remains agile and responsive to the changing demands of the global customer experience market while supporting long-term business objectives.

Carlos Alayo Velásquez, the Chief Information Officer, LATAM at Konecta, directs the technological infrastructure and digital strategy for the Latin American region. Overseeing the deployment of advanced CX technology, the Chief Information Officer, LATAM ensures that all systems support seamless, omnichannel customer interactions. This role involves managing the integration of innovative software solutions that drive digital transformation and operational excellence. By architecting scalable IT frameworks, Carlos Alayo Velásquez supports the company's ability to deliver high-quality services to diverse clients. The Chief Information Officer, LATAM collaborates with other C-suite leaders to align technological investments with business goals, ensuring that the company remains at the forefront of industry innovation. Through the continuous improvement of information systems and data security, Velásquez secures the reliability of the company's digital platforms, facilitating efficient service delivery and fostering long-term relationships with clients across the Latin American market.