Gotcha Covered Executive and Leadership Team

September, 2026

Leadership Overview

Gotcha Covered has 10 executives leading key functions including strategic retail operations, custom window treatment design, and regional market expansion.

Committed to delivering premium home aesthetics, Gotcha Covered prioritizes high-quality window blinds, draperies, and shutters to enhance residential environments across diverse communities through expert design consultation.

Leadership Roles at Gotcha Covered

  • President - Brian Kettner
  • President and Owner At Gotcha Covered Greater Halifax - Michael Cook
  • President - Michelle Brooks-Santiago
  • President - Jennifer Tama
  • President - Patricia Supple
  • President & Owner - Shannon Vrenna
  • President and Owner At Gotcha Covered Greater Halifax - Michael Cook
  • President - Debby McAlister
  • Owner and President - Christopher Dekeon
  • President - Deborah Culp
  • Brian Kettner - President

    Brian Kettner, the President at Gotcha Covered, directs the overarching corporate strategy for custom window treatment distribution. Kettner oversees the integration of high-end blinds, shades, and shutters into the national retail portfolio. By managing vendor relationships and supply chain logistics, the President ensures consistent product availability for all regional franchises. This leadership role involves analyzing market trends to refine the service offerings provided to homeowners. Brian Kettner maintains operational excellence by aligning internal processes with the evolving demands of the interior design industry. Through rigorous oversight of quality control standards, the President guarantees that every installation meets the specific aesthetic requirements of the client base. Kettner drives growth by identifying new opportunities for brand expansion across North American markets, ensuring that the company remains a leader in the window covering sector while maintaining a focus on long-term profitability and customer satisfaction.
    Brian Kettner

    Michael Cook - President and Owner At Gotcha Covered Greater Halifax

    Michael Cook, the President and Owner At Gotcha Covered Greater Halifax at Gotcha Covered, manages all local operations for the custom window treatment business. Cook oversees the delivery of draperies, curtains, and top treatments to residential clients within the regional market. By coordinating design consultations and installation schedules, the President and Owner At Gotcha Covered Greater Halifax ensures seamless project execution from initial measurement to final product placement. This leadership role involves building strong community connections to drive local brand awareness and market penetration. Michael Cook optimizes the customer experience by providing personalized design solutions that align with specific home architecture. Through careful management of local inventory and service teams, the President and Owner At Gotcha Covered Greater Halifax maintains high standards of craftsmanship. Cook supports the broader corporate mission by delivering consistent, high-quality service that reinforces the reputation of the brand within the competitive retail hardware landscape.

    Michelle Brooks-Santiago - President

    Michelle Brooks-Santiago, the President at Gotcha Covered, architects the strategic framework for regional service delivery and client engagement. Brooks-Santiago oversees the implementation of custom window treatment programs, focusing on the installation of shutters and shades. By directing the training of design consultants, the President ensures that every client receives expert guidance on material selection and functional design. This leadership role involves monitoring performance metrics to optimize service efficiency and project turnaround times. Michelle Brooks-Santiago drives operational success by fostering a culture of precision and aesthetic excellence across the regional network. Through the management of complex installation projects, the President maintains the high standards expected by homeowners seeking premium window solutions. Brooks-Santiago aligns regional activities with the national business model, ensuring that the company continues to provide innovative, high-quality products that transform residential spaces while achieving sustainable growth targets in the competitive retail hardware sector.

    Jennifer Tama - President

    Jennifer Tama, the President at Gotcha Covered, manages the strategic deployment of custom window treatment solutions across key market territories. Tama oversees the operational workflows related to the procurement and installation of draperies, blinds, and curtains. By coordinating with design teams, the President ensures that all product offerings align with current interior design trends and functional requirements. This leadership role involves evaluating regional performance data to refine service delivery models and improve client satisfaction rates. Jennifer Tama drives business development by identifying new residential segments that require specialized window covering expertise. Through the oversight of project management systems, the President guarantees that installations are completed with high attention to detail and professional standards. Tama supports the company mission by maintaining a focus on quality and reliability, ensuring that the brand remains the preferred choice for homeowners seeking custom, durable, and aesthetically pleasing window treatments.

    Patricia Supple - President

    Patricia Supple, the President at Gotcha Covered, directs the strategic initiatives focused on expanding the reach of custom window treatment services. Supple oversees the operational integration of shutters, shades, and top treatments into the company's diverse product catalog. By managing the alignment between design consultation and technical installation, the President ensures that every project meets the specific needs of the residential market. This leadership role involves analyzing regional demand to optimize inventory levels and service capacity. Patricia Supple drives efficiency by implementing standardized processes that enhance the quality of customer interactions and project outcomes. Through the oversight of regional performance, the President maintains a competitive edge in the retail hardware industry. Supple supports the overarching corporate goals by fostering innovation in product selection and service delivery, ensuring that the company consistently provides high-value solutions that improve the functionality and appearance of homes across the service area.

    Shannon Vrenna - President & Owner

    Shannon Vrenna, the President & Owner at Gotcha Covered, manages the comprehensive business operations for the custom window treatment franchise. Vrenna oversees the end-to-end process of providing blinds, draperies, and curtains to residential clients. By directing the sales and installation teams, the President & Owner ensures that every project reflects the high standards of the brand. This leadership role involves managing financial performance and operational logistics to ensure long-term sustainability. Shannon Vrenna drives market growth by building strong relationships with local homeowners and interior designers. Through the oversight of daily business activities, the President & Owner maintains a focus on delivering exceptional service and high-quality products. Vrenna aligns local operations with the broader corporate strategy, ensuring that the company remains a trusted provider of custom window solutions while achieving consistent revenue growth and maintaining a strong reputation for excellence in the retail hardware market.
    Shannon Vrenna

    Michael Cook - President and Owner At Gotcha Covered Greater Halifax

    Michael Cook, the President and Owner At Gotcha Covered Greater Halifax at Gotcha Covered, directs the specialized regional operations for custom window treatments. Cook oversees the implementation of design-focused solutions, including shutters and shades, tailored to the unique architectural needs of the local community. By managing the technical aspects of installation and client consultation, the President and Owner At Gotcha Covered Greater Halifax ensures that every project achieves the desired aesthetic and functional outcome. This leadership role involves optimizing local service workflows to improve project efficiency and client satisfaction. Michael Cook drives business success by maintaining a deep understanding of regional market trends and consumer preferences. Through the oversight of local service teams, the President and Owner At Gotcha Covered Greater Halifax guarantees that the company delivers high-quality, durable window coverings that enhance residential spaces while upholding the brand's commitment to excellence in the retail hardware sector.
    Michael Cook

    Debby McAlister - President

    Debby McAlister, the President at Gotcha Covered, architects the strategic vision for regional service expansion and product integration. McAlister oversees the operational management of custom window treatment projects, including the installation of blinds, curtains, and top treatments. By directing the coordination between design consultants and installation technicians, the President ensures that every client receives a seamless and professional experience. This leadership role involves monitoring market performance to identify opportunities for service improvement and growth. Debby McAlister drives operational excellence by implementing rigorous quality standards across all regional projects. Through the oversight of resource allocation and project timelines, the President maintains high levels of efficiency and customer satisfaction. McAlister supports the company's mission by delivering innovative, high-quality window solutions that meet the evolving needs of homeowners, ensuring that the brand remains a leader in the retail hardware industry through consistent performance and strategic focus.

    Christopher Dekeon - Owner and President

    Christopher Dekeon, the Owner and President at Gotcha Covered, directs the strategic operations and business development for the custom window treatment franchise. Dekeon oversees the delivery of high-quality blinds, shades, and shutters to residential clients. By managing the operational infrastructure and service teams, the Owner and President ensures that every project is executed with precision and attention to detail. This leadership role involves analyzing market trends to refine the product offerings and service delivery models. Christopher Dekeon drives growth by fostering strong client relationships and maintaining a focus on high-quality craftsmanship. Through the oversight of financial performance and operational efficiency, the Owner and President guarantees that the business remains competitive and profitable. Dekeon aligns local activities with the broader corporate mission, ensuring that the company continues to provide innovative and durable window solutions that enhance the aesthetic and functional value of homes within the service territory.

    Deborah Culp - President

    Deborah Culp, the President at Gotcha Covered, manages the strategic direction and operational execution of custom window treatment services. Culp oversees the implementation of draperies, blinds, and shutters, ensuring that all products meet the high standards of the brand. By directing the coordination of design and installation teams, the President ensures that every project is completed to the satisfaction of the client. This leadership role involves evaluating regional market dynamics to optimize service delivery and product availability. Deborah Culp drives business success by fostering a culture of quality and professionalism across the regional network. Through the oversight of project management and client engagement, the President maintains a focus on delivering exceptional value and aesthetic appeal. Culp supports the company's mission by ensuring that every installation enhances the residential environment, reinforcing the brand's position as a premier provider of custom window solutions in the retail hardware industry.

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    Frequently Asked Questions Regarding Gotcha Covered Top Executives and Leadership Team

    Who leads Gotcha Covered?
    Gotcha Covered is led by Brian Kettner (President), along with executives such as Michael Cook (President and Owner At Gotcha Covered Greater Halifax) and Michelle Brooks-Santiago (President).
    Who is part of Gotcha Covered’s executive team?
    The executive team of Gotcha Covered includes leaders such as Brian Kettner (President), Michael Cook (President and Owner At Gotcha Covered Greater Halifax), Michelle Brooks-Santiago (President) and other senior executives.
    How many executives does Gotcha Covered have?
    Gotcha Covered has 10 executives leading key business areas.
    What roles are included in Gotcha Covered’s leadership team?
    The leadership team of Gotcha Covered includes roles such as President, President and Owner At Gotcha Covered Greater Halifax, President, President, President.