Enshored Executive and Leadership Team

Laura Toner, the Co-Chief Executive Officer at Enshored, directs the overarching strategy and operational execution for the firm. Toner spearheads initiatives focused on scaling disruptive, high-growth businesses through Enshored's agile operating framework. This leadership role involves ensuring the delivery of exceptional customer support, back-office functions, content moderation, and sales support to a global client base. Toner's strategic vision guides the company's expansion and its commitment to employing highly skilled associates. By fostering a culture of agility and results, Laura Toner drives Enshored's mission to solve complex scaling challenges for the world's most innovative companies. The Co-Chief Executive Officer's focus remains on optimizing service delivery and reinforcing Enshored's position as a premier outsourcing partner.

Ricky Lee, the Chief Technology Officer at Enshored, architects the technological infrastructure and innovation pipeline. Lee oversees the development and implementation of systems that support Enshored's agile operating framework, ensuring seamless delivery of customer support, back office, content moderation, and sales support. This role is critical in leveraging technology to solve the unique scaling challenges faced by disruptive, high-growth businesses. Ricky Lee drives the adoption of cutting-edge solutions that enhance associate productivity and client satisfaction. The Chief Technology Officer's responsibilities include maintaining robust data security and ensuring the scalability of all technological platforms. Through strategic technological advancements, Ricky Lee empowers Enshored to provide superior service and maintain its competitive edge in the outsourcing industry.

Elissa Ennis, the Chief People Officer at Enshored, leads all human capital strategies and talent management initiatives. Ennis is responsible for cultivating a high-performance culture that attracts, develops, and retains the industry's most skilled associates. This pivotal role ensures that Enshored's workforce is equipped to deliver exceptional customer support, back office, content moderation, and sales support to disruptive companies. Elissa Ennis champions programs that foster associate growth, engagement, and well-being, directly supporting the company's agile operating framework. The Chief People Officer's strategic focus includes developing robust training programs and implementing best practices in employee relations. By prioritizing people, Elissa Ennis reinforces Enshored's commitment to delivering proven results and empowering its clients' scaling efforts.

Harvee Joy, the Team Captain at Enshored, directly supervises and mentors operational teams, ensuring the consistent delivery of high-quality outsourcing services. Joy's leadership focuses on empowering associates to provide exceptional customer support, back office, content moderation, and sales support, aligning with Enshored's agile operating framework. This role is crucial in translating strategic objectives into daily operational success for disruptive, high-growth businesses. Harvee Joy fosters a collaborative team environment, driving efficiency and adherence to service level agreements. The Team Captain's responsibilities include performance management, problem resolution, and ensuring seamless workflow execution. By guiding teams effectively, Harvee Joy contributes significantly to Enshored's reputation for delivering proven results and supporting client scaling initiatives.

Carmely Berba, the Team Captain at Enshored, manages and optimizes the performance of dedicated operational teams, ensuring the successful execution of client support functions. Berba's leadership emphasizes fostering a productive and supportive environment for associates delivering customer support, back office, content moderation, and sales support. This role is integral to upholding Enshored's commitment to agility and delivering tangible results for high-growth businesses. Carmely Berba focuses on driving team efficiency, implementing best practices, and ensuring client satisfaction through exceptional service delivery. The Team Captain's duties include monitoring key performance indicators and facilitating continuous improvement within the team. Through dedicated oversight, Carmely Berba plays a vital part in Enshored's mission to solve scaling challenges for innovative companies.