Radius Executive and Leadership Team

Ed Lubets, the Chief Operating Officer at Radius, directs the daily execution of omnichannel customer engagement services. Lubets manages the internal infrastructure required to support 4,000+ employees across 14 locations. By optimizing call center workflows, the Chief Operating Officer ensures high-quality service delivery for all clients. This leadership role involves refining operational processes to maintain consistency and reliability in every interaction. Ed Lubets monitors performance metrics to drive efficiency and scalability within the organization. Through the implementation of advanced technology, the Chief Operating Officer enhances the overall customer experience. Lubets coordinates with other executive leaders to align operational output with the broader corporate mission. By focusing on continuous improvement, the Chief Operating Officer secures the company's position as a leader in the business services sector while maintaining operational excellence across all regional service centers.

Steven Leckerman, the Managing Director & Chief Operating Officer at Radius, oversees the strategic expansion of service capabilities. Leckerman manages the long-term growth initiatives that define the company's market presence. By architecting complex service frameworks, the Managing Director & Chief Operating Officer ensures that the organization meets evolving client demands. This leadership role involves identifying new opportunities for business development and operational scaling. Steven Leckerman evaluates market trends to guide the company toward sustainable revenue growth. Through the oversight of large-scale service deployments, the Managing Director & Chief Operating Officer maintains high standards of performance. Leckerman collaborates with the board to refine the corporate strategy and ensure alignment with long-term goals. By fostering a culture of innovation, the Managing Director & Chief Operating Officer strengthens the company's competitive advantage in the global omnichannel engagement landscape while driving significant value for all stakeholders.

Stephen Elliott, the Managing Director & Chief Information Officer at Radius, directs the development and maintenance of integrated technology platforms. Elliott manages the digital infrastructure that powers omnichannel customer engagement services. By implementing secure and scalable software solutions, the Managing Director & Chief Information Officer ensures seamless connectivity across all 14 locations. This leadership role involves protecting sensitive data while optimizing system performance for maximum uptime. Stephen Elliott evaluates emerging technologies to keep the company at the forefront of industry innovation. Through the integration of advanced analytics, the Managing Director & Chief Information Officer provides actionable insights that improve service delivery. Elliott works closely with other executives to ensure that technology investments support the company's core business objectives. By modernizing technical systems, the Managing Director & Chief Information Officer drives operational efficiency and supports the company's commitment to providing reliable, consistent service to every client.

Jennifer Ditnes, the Chief Administrative Officer (CAO) at Radius, directs the internal administrative functions that support the company's 4,000+ employees. Ditnes manages human resources, corporate compliance, and organizational policy to ensure a stable working environment. By streamlining administrative workflows, the Chief Administrative Officer (CAO) enhances overall corporate productivity. This leadership role involves managing the organizational structure to support the company's mission of providing integrated customer engagement services. Jennifer Ditnes oversees the implementation of policies that foster professional development and operational consistency. Through the management of corporate resources, the Chief Administrative Officer (CAO) ensures that all departments have the necessary support to achieve their goals. Ditnes collaborates with the executive team to align administrative practices with the company's strategic vision. By maintaining rigorous standards of governance, the Chief Administrative Officer (CAO) secures the company's operational foundation and supports long-term growth across all regional service locations.