Leadership Overview
Conduent has 10 executives leading key functions including strategy, financial oversight, government sector operations, commercial business technology, human resources support, and strategic program management.
Focused on delivering digital platforms and automation, Conduent empowers government and commercial organizations to streamline complex processes while enhancing overall service delivery and operational efficiency.
Focused on delivering digital platforms and automation, Conduent empowers government and commercial organizations to streamline complex processes while enhancing overall service delivery and operational efficiency.
Leadership Roles at Conduent
Harsha Agadi - Chief Executive Officer
Harsha Agadi, the Chief Executive Officer at Conduent, directs the overarching corporate strategy and long-term vision for the organization. Agadi oversees the integration of digital platforms and automation technologies across all business units to ensure consistent growth. By aligning internal resources with the needs of government and commercial clients, the Chief Executive Officer drives significant improvements in transaction processing and service delivery. This leadership role involves constant collaboration with the Board to maintain market competitiveness and financial health. Harsha Agadi monitors global operational performance to identify new opportunities for efficiency gains. Through the implementation of data-driven decision-making, the Chief Executive Officer optimizes the company's portfolio of managed services. Ultimately, Agadi secures the firm's position as a leader in business services by fostering innovation and maintaining a sharp focus on client-centric outcomes across diverse sectors.

Giles Goodburn - Chief Financial Officer
Giles Goodburn, the Chief Financial Officer at Conduent, manages the global financial architecture and capital allocation strategies. Goodburn oversees fiscal planning, reporting, and investor relations to ensure transparency and long-term value creation. By analyzing market trends and operational costs, the Chief Financial Officer supports the company's mission to provide scalable business services. This role involves working closely with executive leadership to evaluate investment opportunities in automation and digital infrastructure. Giles Goodburn monitors cash flow and budgetary compliance across all commercial and government divisions to maintain fiscal discipline. Through rigorous financial oversight, the Chief Financial Officer mitigates risk and optimizes the balance sheet for sustainable growth. Goodburn drives the financial strategy that enables the organization to deliver high-quality transaction processing solutions, ensuring that capital resources align with the broader corporate objectives of efficiency and market expansion.

Michael Deckelman - Government Sector Vice President & Chief Financial Officer
Michael Deckelman, the Government Sector Vice President & Chief Financial Officer at Conduent, directs the financial operations specifically for public-sector initiatives. Deckelman oversees budget management and revenue forecasting for government contracts, ensuring that service delivery remains profitable and efficient. By aligning financial resources with the unique requirements of public-sector clients, the Government Sector Vice President & Chief Financial Officer supports the deployment of complex transaction processing solutions. This role involves coordinating with operational teams to optimize cost structures within government-facing projects. Michael Deckelman monitors fiscal performance across regional public-sector portfolios to ensure adherence to contractual obligations and regulatory standards. Through strategic financial planning, the Government Sector Vice President & Chief Financial Officer enables the expansion of digital platforms in the public domain. Deckelman drives the financial health of these critical operations, ensuring that public-sector clients receive high-value, reliable services.
Anja Eastman - Government Sector Vice President & Chief Financial Officer
Anja Eastman, the Government Sector Vice President & Chief Financial Officer at Conduent, manages the financial strategy for specific government-sector service lines. Eastman oversees the allocation of resources to ensure that public-sector projects remain within budget while delivering high-quality outcomes. By focusing on the financial viability of government contracts, the Government Sector Vice President & Chief Financial Officer supports the company's commitment to public-sector efficiency. This role involves analyzing cost-benefit ratios for new technology implementations in government operations. Anja Eastman monitors financial performance metrics to ensure that the division meets its revenue targets and operational goals. Through rigorous financial oversight, the Government Sector Vice President & Chief Financial Officer enables the scaling of transaction processing solutions across various government agencies. Eastman drives the financial stability of these critical services, ensuring that public-sector clients receive consistent and reliable support.
George Wehbe - President, Commercial Solutions
George Wehbe, the President, Commercial Solutions at Conduent, directs the strategy and growth of the commercial business segment. Wehbe oversees the delivery of digital platforms and managed services to a wide range of commercial clients. By focusing on customer experience and market expansion, the President, Commercial Solutions ensures that the company remains a preferred partner for businesses seeking to streamline their operations. This role involves leading sales and service teams to capture new market opportunities and retain existing accounts. George Wehbe monitors the competitive landscape to adjust service offerings in response to changing industry demands. Through strategic leadership, the President, Commercial Solutions drives revenue growth and operational excellence within the commercial sector. Wehbe ensures that the company's commercial solutions provide tangible value, helping clients improve their service delivery and overall business performance.
Kalyan Peri - Chief Information Officer, Commercial Business Unit
Kalyan Peri, the Chief Information Officer, Commercial Business Unit at Conduent, architects the technological framework for all commercial service offerings. Peri oversees the development and maintenance of digital platforms that facilitate customer experience and human resources management. By integrating advanced automation into commercial workflows, the Chief Information Officer, Commercial Business Unit ensures that clients achieve maximum operational efficiency. This role involves leading cross-functional teams to modernize legacy systems and implement scalable cloud-based solutions. Kalyan Peri monitors the security and performance of information systems to protect sensitive client data across the commercial landscape. Through the application of cutting-edge technology, the Chief Information Officer, Commercial Business Unit drives digital transformation initiatives that enhance service delivery. Peri maintains a focus on technological agility, ensuring that the company's commercial business unit remains at the forefront of innovation in the competitive business services market.
Shammara Washington - Senior Executive Assistant To Chief Human Resources Officer
Shammara Washington, the Senior Executive Assistant To Chief Human Resources Officer at Conduent, coordinates the administrative and strategic functions of the human resources department. Washington oversees the scheduling, communication, and project tracking necessary to support the Chief Human Resources Officer in managing the company's global workforce. By facilitating efficient workflows within the HR leadership team, the Senior Executive Assistant To Chief Human Resources Officer ensures that talent management and organizational development initiatives proceed without interruption. This role involves managing sensitive information and preparing executive-level reports that inform corporate policy. Shammara Washington monitors departmental priorities to ensure alignment with the broader business services mission. Through meticulous organization and proactive support, the Senior Executive Assistant To Chief Human Resources Officer enables the HR function to focus on driving employee engagement and operational excellence across the entire organization.
Jessica Chu - Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions
Jessica Chu, the Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions at Conduent, manages the execution of high-priority initiatives within the public-sector division. Chu oversees the alignment of strategic programs with the company's goal of providing efficient government services. By coordinating between various departments, the Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions ensures that complex projects meet strict deadlines and quality standards. This role involves analyzing operational data to identify bottlenecks and implementing solutions that improve service delivery for government clients. Jessica Chu monitors the progress of strategic programs to ensure they contribute to the overall growth of the public-sector portfolio. Through effective project management and cross-functional leadership, the Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions drives the successful implementation of digital platforms that support public-sector operations.
Rachel Flickinger - Director, Operational Excellence & Chief of Staff
Rachel Flickinger, the Director, Operational Excellence & Chief of Staff at Conduent, leads initiatives to improve internal processes and organizational efficiency. Flickinger oversees the implementation of best practices that streamline service delivery across all business units. By analyzing operational workflows, the Director, Operational Excellence & Chief of Staff identifies opportunities to reduce waste and enhance productivity. This role involves working with executive leadership to ensure that strategic goals are translated into actionable operational plans. Rachel Flickinger monitors key performance indicators to track the success of process improvement projects. Through the application of lean methodologies and data analysis, the Director, Operational Excellence & Chief of Staff drives a culture of continuous improvement. Flickinger ensures that the company's operational infrastructure remains robust and capable of supporting the diverse needs of government and commercial clients.
Lily Eyraud - Senior Director, Chief of Staff Government Solutions
Lily Eyraud, the Senior Director, Chief of Staff Government Solutions at Conduent, facilitates the strategic operations of the government solutions division. Eyraud oversees the coordination of internal resources to ensure that government-facing projects align with the company's broader mission. By managing communication and project timelines, the Senior Director, Chief of Staff Government Solutions supports the leadership team in delivering high-quality services to public-sector clients. This role involves identifying operational challenges and developing strategies to address them effectively. Lily Eyraud monitors the progress of government solutions to ensure they meet the evolving needs of the public sector. Through proactive management and cross-departmental collaboration, the Senior Director, Chief of Staff Government Solutions drives the successful execution of complex government contracts. Eyraud ensures that the division remains focused on delivering reliable and efficient transaction processing solutions.
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