Conduent Executive and Leadership Team

June, 2026

Leadership Overview

Conduent has 10 executives leading key functions including strategy, finance, technology, and operations.

Driven by innovation, Conduent is dedicated to transforming business and government operations through digital solutions, enhancing efficiency and citizen experiences across its global service spectrum.

Leadership Roles at Conduent

  • Chief Executive Officer - Harsha Agadi
  • Chief Financial Officer - Giles Goodburn
  • Division Public Sector Vice President & Chief Financial Officer - Raj Venkaty
  • Director, Finance & Chief Financial Officer, Country - Josefina De Leon
  • Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions - Jessica Chu
  • Senior Executive Assistant To Chief Human Resources Officer - Shammara Washington
  • Chief Information Officer, Commercial Business Unit - Kalyan Peri
  • Director, Operational Excellence & Chief of Staff - Rachel Flickinger
  • Senior Director, Chief of Staff Government Solutions - Lily Eyraud
  • Senior Vice President, Chief Technology Officer - David Hecker
  • Harsha Agadi - Chief Executive Officer

    Harsha Agadi, the Chief Executive Officer at Conduent, directs the company's overarching strategy and operational execution across its commercial, government services, and transportation segments. Agadi guides Conduent's digital transformation initiatives, ensuring the delivery of innovative business solutions and services that address complex client needs in the United States, Europe, and internationally. This leadership role involves fostering a culture of performance and accountability, driving growth through strategic partnerships, and optimizing the company's market position. By focusing on client success and operational efficiency, Harsha Agadi ensures Conduent maintains its commitment to enhancing citizen experiences and streamlining government and commercial operations. The Chief Executive Officer's vision shapes the company's direction, impacting revenue streams and long-term sustainability.
    Harsha Agadi

    Giles Goodburn - Chief Financial Officer

    Giles Goodburn, the Chief Financial Officer at Conduent, oversees all financial operations, including accounting, treasury, financial planning, and investor relations. Goodburn manages the company's fiscal health, ensuring robust financial controls and strategic resource allocation across Conduent's diverse business segments: Commercial, Government Services, and Transportation. This critical role involves developing financial strategies that support sustainable growth, managing capital investments, and enhancing profitability. By providing financial insights and guidance, Giles Goodburn enables informed decision-making at the executive level, directly impacting the company's ability to deliver value to stakeholders. The Chief Financial Officer's expertise is essential for navigating market dynamics and driving Conduent's financial performance.
    Giles Goodburn

    Raj Venkaty - Division Public Sector Vice President & Chief Financial Officer

    Raj Venkaty, the Division Public Sector Vice President & Chief Financial Officer at Conduent, leads financial strategy and operations specifically for the government services segment. Venkaty manages the financial performance and fiscal integrity of programs serving United States federal, state, local, and foreign governments, ensuring compliance and optimizing resource utilization. This position involves developing tailored financial solutions for public sector clients, overseeing transaction processing, and supporting eligibility and enrollment services. By aligning financial objectives with government needs, Raj Venkaty drives efficiency and effectiveness in public assistance and program administration. The Division Public Sector Vice President & Chief Financial Officer's focus is crucial for maintaining Conduent's strong presence and impact within the government sector.

    Josefina De Leon - Director, Finance & Chief Financial Officer, Country

    Josefina De Leon, the Director, Finance & Chief Financial Officer, Country at Conduent, manages the financial operations and fiscal strategy for specific country-level operations. De Leon oversees budgeting, financial reporting, and compliance within designated regions, ensuring alignment with both local regulations and global financial standards. This position is critical for supporting the financial health of Conduent's international business units, including their commercial, government, and transportation services. By providing expert financial guidance and oversight, Josefina De Leon enables sustainable growth and operational efficiency in the markets served. The Director, Finance & Chief Financial Officer, Country's role is vital for managing financial complexities across diverse geographies.

    Jessica Chu - Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions

    Jessica Chu, the Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions at Conduent, spearheads critical strategic initiatives and program management within the government solutions division. Chu ensures the effective execution of complex projects, aligning departmental efforts with the company's broader objectives for public sector clients. This role involves coordinating cross-functional teams, managing program timelines, and facilitating communication between leadership and operational units. By driving strategic program development and implementation, Jessica Chu enhances Conduent's capacity to deliver impactful digital solutions to government entities. The Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions's contributions are vital for advancing the company's mission in public sector service delivery.

    Shammara Washington - Senior Executive Assistant To Chief Human Resources Officer

    Shammara Washington, the Senior Executive Assistant To Chief Human Resources Officer at Conduent, provides comprehensive administrative and strategic support to the Chief Human Resources Officer. Washington manages executive schedules, coordinates key HR initiatives, and facilitates communication across departments to ensure seamless operations within the human resources function. This role is pivotal in supporting the development and implementation of HR strategies that align with Conduent's business objectives and foster a positive employee environment. By ensuring efficient workflow and effective information management, Shammara Washington contributes significantly to the HR department's ability to attract, retain, and develop talent. The Senior Executive Assistant To Chief Human Resources Officer's support is integral to the HR leadership's effectiveness.

    Kalyan Peri - Chief Information Officer, Commercial Business Unit

    Kalyan Peri, the Chief Information Officer, Commercial Business Unit at Conduent, directs the technology strategy and infrastructure for the company's commercial segment. Peri oversees the development and implementation of IT solutions that support business operations, enhance customer experience management, and drive innovation in areas like business process services. This leadership position involves managing technology investments, ensuring cybersecurity, and optimizing digital platforms to meet evolving client demands. By aligning technology roadmaps with commercial objectives, Kalyan Peri ensures Conduent leverages cutting-edge solutions to deliver superior services. The Chief Information Officer, Commercial Business Unit's role is essential for maintaining a competitive technological edge and supporting business growth.

    Rachel Flickinger - Director, Operational Excellence & Chief of Staff

    Rachel Flickinger, the Director, Operational Excellence & Chief of Staff at Conduent, drives initiatives focused on improving efficiency and effectiveness across the organization. Flickinger leads efforts to streamline business processes, implement best practices, and foster a culture of continuous improvement, particularly within the commercial and government services segments. This role involves collaborating with various departments to identify opportunities for optimization and ensuring strategic alignment of operational goals. By enhancing operational performance, Rachel Flickinger contributes to Conduent's ability to deliver high-quality services and maintain a competitive advantage. The Director, Operational Excellence & Chief of Staff's focus on excellence is key to achieving organizational objectives.

    Lily Eyraud - Senior Director, Chief of Staff Government Solutions

    Lily Eyraud, the Senior Director, Chief of Staff Government Solutions at Conduent, provides strategic leadership and operational support for the government solutions division. Eyraud coordinates key initiatives, manages cross-functional projects, and ensures effective communication and execution of strategies aimed at serving government clients. This role involves enhancing program delivery, optimizing operational workflows, and supporting the development of new solutions for public sector entities. By driving strategic alignment and operational efficiency, Lily Eyraud contributes to Conduent's mission of delivering impactful services to governments. The Senior Director, Chief of Staff Government Solutions's expertise is crucial for advancing the company's public sector objectives.

    David Hecker - Senior Vice President, Chief Technology Officer

    David Hecker, the Senior Vice President, Chief Technology Officer at Conduent, leads the company's technology vision and innovation strategy across all business segments. Hecker directs the development and implementation of advanced technological solutions, including digital platforms, data analytics, and cybersecurity measures, to enhance Conduent's service offerings. This executive role involves guiding research and development, fostering technological partnerships, and ensuring that Conduent remains at the forefront of digital transformation in the commercial, government, and transportation sectors. By driving technological advancements, David Hecker supports the company's commitment to delivering efficient, secure, and cutting-edge solutions to clients worldwide. The Senior Vice President, Chief Technology Officer's leadership is fundamental to Conduent's competitive edge.

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    Frequently Asked Questions Regarding Conduent Top Executives and Leadership Team

    Who leads Conduent?
    Conduent is led by Harsha Agadi (Chief Executive Officer), along with executives such as Giles Goodburn (Chief Financial Officer) and Raj Venkaty (Division Public Sector Vice President & Chief Financial Officer).
    Who is part of Conduent’s executive team?
    The executive team of Conduent includes leaders such as Harsha Agadi (Chief Executive Officer), Giles Goodburn (Chief Financial Officer), Raj Venkaty (Division Public Sector Vice President & Chief Financial Officer) and other senior executives.
    How many executives does Conduent have?
    Conduent has 10 executives leading key business areas.
    What roles are included in Conduent’s leadership team?
    The leadership team of Conduent includes roles such as Chief Executive Officer, Chief Financial Officer, Division Public Sector Vice President & Chief Financial Officer, Director, Finance & Chief Financial Officer, Country, Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions.