Conduent Executive and Leadership Team

Harsha Agadi, the Chief Executive Officer at Conduent, directs the overarching corporate strategy and long-term vision for the organization. Overseeing the integration of digital business solutions across the commercial, government, and transportation segments, the Chief Executive Officer ensures alignment with global market demands. This leadership role involves managing complex business process services that support public assistance, healthcare administration, and human capital solutions. By optimizing operational frameworks, Harsha Agadi drives sustainable growth and enhances service delivery for clients throughout the United States, Europe, and international markets. The Chief Executive Officer maintains constant communication with the Board to refine business models and expand the reach of digital payment and enrollment platforms. Through rigorous focus on performance metrics and client satisfaction, Agadi secures the competitive position of the company within the evolving landscape of business process outsourcing.

Giles Goodburn, the Chief Financial Officer at Conduent, manages the financial health and fiscal strategy of the enterprise. Overseeing capital allocation, financial reporting, and investment planning, the Chief Financial Officer ensures the company maintains a robust balance sheet to support digital business operations. This role involves analyzing the profitability of the commercial, government, and transportation segments to optimize resource distribution. By implementing stringent financial controls, Giles Goodburn supports the expansion of healthcare claims administration and government payment services across international regions. The Chief Financial Officer collaborates with executive leadership to evaluate market opportunities and mitigate financial risks associated with large-scale public sector contracts. Through precise forecasting and disciplined cost management, Goodburn strengthens the financial foundation required for long-term innovation in business process services and digital transformation initiatives.

Michael Deckelman, the Government Sector Vice President & Chief Financial Officer at Conduent, manages the financial performance and strategic planning for the government services division. Overseeing the budgeting, forecasting, and financial analysis for public sector contracts, the Government Sector Vice President & Chief Financial Officer ensures that government-centric business processes remain profitable and sustainable. This role involves evaluating the financial viability of new government healthcare and eligibility solutions. By monitoring revenue streams from public assistance and payment services, Michael Deckelman provides the insights necessary for informed decision-making within the government segment. The Government Sector Vice President & Chief Financial Officer works closely with operational teams to optimize cost structures and improve service delivery efficiency. Through disciplined financial oversight, Deckelman supports the company's ability to provide essential business process services to federal, state, and local governments across the United States and international markets.

George Wehbe, the President, Commercial Solutions at Conduent, leads the strategy and growth of the commercial business segment. Overseeing the delivery of business process services, customer experience management, and healthcare administration, the President, Commercial Solutions ensures that the company provides high-value solutions to clients across various industries. This role involves identifying market trends and expanding the portfolio of human capital and business operations services. By fostering strong client relationships, George Wehbe drives the adoption of customized solutions that improve operational outcomes for commercial partners. The President, Commercial Solutions coordinates with sales and delivery teams to ensure that service quality remains high and that the company meets its growth targets. Through strategic leadership, Wehbe expands the commercial footprint, ensuring that the organization continues to provide innovative and efficient business process services to a diverse range of commercial clients globally.

Stephan Heintz, the President, BPaaS Solutions at Conduent, directs the development and delivery of Business Process as a Service (BPaaS) offerings. Overseeing the integration of technology and business processes, the President, BPaaS Solutions ensures that the company provides scalable and efficient solutions for commercial and government clients. This role involves managing the lifecycle of digital business services, from design to implementation, to ensure they meet the evolving needs of the market. By leveraging cloud-based platforms and automated workflows, Stephan Heintz enhances the delivery of healthcare claims, payment services, and administrative solutions. The President, BPaaS Solutions collaborates with technical and operational teams to drive innovation in service delivery models. Through a focus on digital transformation, Heintz ensures that the company remains a leader in providing flexible and high-performance business process services that support the complex operational requirements of modern organizations.

Shammara Washington, the Senior Executive Assistant To Chief Human Resources Officer at Conduent, coordinates administrative operations and strategic communication for the human capital division. Overseeing the scheduling, documentation, and internal workflows for the Chief Human Resources Officer, the Senior Executive Assistant To Chief Human Resources Officer ensures that talent management initiatives align with broader corporate goals. This role involves facilitating cross-departmental collaboration to support human capital solutions that serve commercial and government clients. By managing sensitive information and streamlining executive processes, Shammara Washington enables the leadership team to focus on workforce development and organizational culture. The Senior Executive Assistant To Chief Human Resources Officer maintains high standards of operational efficiency, ensuring that HR strategies effectively support the diverse needs of the global workforce. Through meticulous organization, Washington contributes to the seamless execution of human resources programs across the company.

Rachel Flickinger, the Director, Operational Excellence & Chief of Staff at Conduent, architects internal processes to drive efficiency across all business segments. Overseeing the implementation of best practices in business operations, the Director, Operational Excellence & Chief of Staff ensures that service delivery remains consistent and scalable. This role involves bridging the gap between executive strategy and daily execution, particularly within healthcare claims and customer experience management. By analyzing operational data, Rachel Flickinger identifies bottlenecks and initiates improvements that enhance the quality of digital business solutions. The Director, Operational Excellence & Chief of Staff coordinates with various department heads to ensure that project timelines and performance targets are met consistently. Through a focus on continuous improvement, Flickinger optimizes the delivery of services to commercial and government clients, ensuring that the company maintains its reputation for reliability and excellence in the global marketplace.

Lily Eyraud, the Senior Director, Chief of Staff Government Solutions at Conduent, manages the strategic initiatives and operational flow for the government services segment. Overseeing the coordination of public assistance, program administration, and payment services, the Senior Director, Chief of Staff Government Solutions ensures that project execution aligns with the specific requirements of federal, state, and local government clients. This role involves facilitating communication between technical teams and government stakeholders to ensure the successful delivery of eligibility and enrollment solutions. By streamlining internal processes, Lily Eyraud supports the expansion of digital payment and child support payment services. The Senior Director, Chief of Staff Government Solutions monitors project milestones and resource allocation to ensure that government-centric business processes remain efficient and compliant. Through strategic oversight, Eyraud enables the government segment to meet the complex demands of public sector clients effectively.

Jessica Chu, the Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions at Conduent, directs the planning and execution of high-impact programs within the public sector. Overseeing the alignment of strategic initiatives with the needs of government agencies, the Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions ensures that digital business solutions are deployed effectively to support public assistance and healthcare programs. This role involves managing cross-functional teams to deliver complex projects that require high levels of security and reliability. By coordinating with internal stakeholders, Jessica Chu drives the development of innovative solutions for government-centric business processes. The Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions monitors the progress of strategic programs to ensure they meet performance benchmarks and client expectations. Through rigorous project management, Chu supports the company's mission to provide essential services to government entities.

Kalyan Peri, the Chief Information Officer, Commercial Business Unit at Conduent, leads the technological infrastructure and digital strategy for the commercial segment. Overseeing the development and maintenance of business process services, the Chief Information Officer, Commercial Business Unit ensures that technology platforms support customer experience management and healthcare administration. This role involves integrating advanced digital tools to enhance the efficiency of human capital solutions and business operations. By managing the IT roadmap, Kalyan Peri enables the commercial unit to deliver customized solutions that meet the specific needs of diverse industries. The Chief Information Officer, Commercial Business Unit collaborates with other leaders to ensure that data security and system reliability remain top priorities. Through the implementation of scalable technology, Peri drives the digital transformation of commercial services, ensuring that the company remains at the forefront of technological innovation in the business services sector.