Conduent Executive and Leadership Team

May, 2026

Leadership Overview

Conduent has 10 executives leading key functions including strategy, finance, technology, and operations.

Driven by innovation, Conduent is dedicated to transforming business operations through digital solutions, enhancing efficiency and customer experiences across commercial, government, and transportation sectors.

Leadership Roles at Conduent

  • Chief Executive Officer - Harsha Agadi
  • Chief Financial Officer - Giles Goodburn
  • Division Public Sector Vice President & Chief Financial Officer - Raj Venkaty
  • Government Sector Vice President & Chief Financial Officer - Michael Deckelman
  • Director, Finance & Chief Financial Officer, Country - Josefina Leon
  • Director, Finance Country & Chief Financial Officer - Josie De Leon
  • Senior Executive Assistant To Chief Human Resources Officer - Shammara Washington
  • Senior Vice President, Chief Technology Officer - David Hecker
  • Director, Operational Excellence & Chief of Staff - Rachel Flickinger
  • Senior Director, Chief of Staff Government Solutions - Lily Eyraud
  • Harsha Agadi - Chief Executive Officer

    Harsha Agadi, the Chief Executive Officer at Conduent, directs the company's overarching strategy and operational execution. Agadi guides Conduent's mission to deliver digital business solutions across commercial, government, and transportation sectors. This leadership involves driving innovation in business process services, customer experience management, and public sector program administration. By focusing on market expansion and operational efficiency, Harsha Agadi ensures Conduent maintains its competitive edge. The Chief Executive Officer's role encompasses aligning all business segments with the company's strategic objectives, fostering a culture of performance, and maximizing shareholder value through robust service delivery and technological advancement. Agadi's vision shapes Conduent's impact on government services and transportation systems globally.
    Harsha Agadi

    Giles Goodburn - Chief Financial Officer

    Giles Goodburn, the Chief Financial Officer at Conduent, oversees all financial operations and strategic financial planning. Goodburn manages the company's fiscal health, including budgeting, forecasting, and financial reporting across all segments: Commercial, Government Services, and Transportation. This critical role involves optimizing financial performance, managing capital allocation, and ensuring compliance with financial regulations. The Chief Financial Officer's responsibilities extend to driving profitability and supporting growth initiatives through sound financial management. Giles Goodburn works closely with the Chief Executive Officer and other executives to develop financial strategies that align with Conduent's business objectives, ensuring sustainable economic growth and operational stability. Goodburn's financial acumen is central to Conduent's market position.
    Giles Goodburn

    Raj Venkaty - Division Public Sector Vice President & Chief Financial Officer

    Raj Venkaty, the Division Public Sector Vice President & Chief Financial Officer at Conduent, directs financial strategy and operations specifically for the public sector division. Venkaty manages the financial health and performance of government-centric business processes, including public assistance programs and transaction processing services. This leadership position involves ensuring fiscal responsibility, optimizing revenue streams, and supporting the delivery of essential government services. The Division Public Sector Vice President & Chief Financial Officer's responsibilities include developing financial models, managing budgets for large-scale government contracts, and driving financial efficiency. Raj Venkaty's expertise is crucial for Conduent's success in serving federal, state, and local government entities. Venkaty ensures financial integrity in public sector engagements.

    Michael Deckelman - Government Sector Vice President & Chief Financial Officer

    Michael Deckelman, the Government Sector Vice President & Chief Financial Officer at Conduent, leads financial operations and strategic planning for the government sector. Deckelman oversees the financial aspects of Conduent's extensive government contracts, ensuring fiscal discipline and profitability. This role involves managing complex financial reporting, budgeting, and forecasting for services provided to United States federal, state, and local governments. The Government Sector Vice President & Chief Financial Officer's focus includes driving financial performance through efficient operations and strategic investments in government solutions. Michael Deckelman collaborates with government clients to ensure financial transparency and accountability. Deckelman's leadership supports Conduent's commitment to delivering critical public services effectively and economically.

    Josefina Leon - Director, Finance & Chief Financial Officer, Country

    Josefina Leon, the Director, Finance & Chief Financial Officer, Country at Conduent, manages country-specific financial operations and strategic fiscal planning. Leon oversees the financial performance, budgeting, and reporting for Conduent's operations within a designated country. This role is crucial for ensuring local financial compliance and optimizing profitability in alignment with global financial strategies. The Director, Finance & Chief Financial Officer, Country's responsibilities include managing local financial teams, implementing financial controls, and supporting country-level business objectives. Josefina Leon's financial expertise contributes to Conduent's effective management of its international presence and its ability to deliver tailored solutions to diverse markets. Leon ensures robust financial management at the country level.

    Josie De Leon - Director, Finance Country & Chief Financial Officer

    Josie De Leon, the Director, Finance Country & Chief Financial Officer at Conduent, directs country-level financial strategy and management. De Leon oversees the financial health and performance of Conduent's operations within a specific country, ensuring adherence to local regulations and global financial standards. This position is key to managing local budgets, financial reporting, and driving fiscal responsibility. The Director, Finance Country & Chief Financial Officer's duties include optimizing financial resources, supporting country-specific growth strategies, and ensuring the financial integrity of operations. Josie De Leon's financial leadership contributes significantly to Conduent's international business success and its ability to adapt to diverse market conditions. De Leon ensures strong financial governance in country operations.

    Shammara Washington - Senior Executive Assistant To Chief Human Resources Officer

    Shammara Washington, the Senior Executive Assistant To Chief Human Resources Officer at Conduent, provides comprehensive administrative and strategic support to the Chief Human Resources Officer. Washington manages complex scheduling, coordinates executive communications, and facilitates key human resources initiatives. This role is integral to the smooth functioning of the HR department, ensuring efficient operations and timely execution of strategic people-focused programs. The Senior Executive Assistant To Chief Human Resources Officer's duties include preparing reports, organizing meetings, and acting as a liaison between the HR leadership and other departments. Shammara Washington's organizational skills and proactive approach are essential for supporting Conduent's talent management and employee engagement strategies. Washington ensures critical HR functions operate seamlessly.

    David Hecker - Senior Vice President, Chief Technology Officer

    David Hecker, the Senior Vice President, Chief Technology Officer at Conduent, architects the company's technology vision and innovation roadmap. Hecker directs the development and implementation of cutting-edge digital solutions across all business segments, including commercial, government, and transportation. This leadership role involves overseeing technology infrastructure, cybersecurity, and data analytics to enhance service delivery and operational efficiency. The Senior Vice President, Chief Technology Officer's responsibilities include driving digital transformation, exploring emerging technologies, and ensuring Conduent's technological capabilities meet evolving market demands. David Hecker's strategic technology leadership is fundamental to Conduent's ability to provide advanced business process services and maintain a competitive advantage in the digital solutions landscape.

    Rachel Flickinger - Director, Operational Excellence & Chief of Staff

    Rachel Flickinger, the Director, Operational Excellence & Chief of Staff at Conduent, drives process improvements and strategic initiatives across the organization. Flickinger focuses on enhancing operational efficiency, implementing best practices, and ensuring seamless execution of key business objectives. This role involves collaborating with various departments to streamline workflows and optimize performance. The Director, Operational Excellence & Chief of Staff's responsibilities include leading change management efforts, supporting executive decision-making, and ensuring alignment between strategic goals and operational execution. Rachel Flickinger's commitment to operational excellence is vital for Conduent's continuous improvement and its ability to deliver superior services to clients. Flickinger champions efficiency and strategic alignment.

    Lily Eyraud - Senior Director, Chief of Staff Government Solutions

    Lily Eyraud, the Senior Director, Chief of Staff Government Solutions at Conduent, provides strategic leadership and operational support for the government solutions division. Eyraud focuses on enhancing the effectiveness and efficiency of government-focused business processes and client engagements. This role involves coordinating strategic initiatives, managing key projects, and ensuring alignment across the government solutions team. The Senior Director, Chief of Staff Government Solutions' responsibilities include facilitating communication, supporting executive decision-making, and driving the implementation of strategic plans. Lily Eyraud's contributions are essential for optimizing Conduent's service delivery to government clients and strengthening its market position in public sector solutions. Eyraud drives strategic execution within government solutions.

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    Frequently Asked Questions Regarding Conduent Top Executives and Leadership Team

    Who leads Conduent?
    Conduent is led by Harsha Agadi (Chief Executive Officer), along with executives such as Giles Goodburn (Chief Financial Officer) and Raj Venkaty (Division Public Sector Vice President & Chief Financial Officer).
    Who is part of Conduent’s executive team?
    The executive team of Conduent includes leaders such as Harsha Agadi (Chief Executive Officer), Giles Goodburn (Chief Financial Officer), Raj Venkaty (Division Public Sector Vice President & Chief Financial Officer) and other senior executives.
    How many executives does Conduent have?
    Conduent has 10 executives leading key business areas.
    What roles are included in Conduent’s leadership team?
    The leadership team of Conduent includes roles such as Chief Executive Officer, Chief Financial Officer, Division Public Sector Vice President & Chief Financial Officer, Government Sector Vice President & Chief Financial Officer, Director, Finance & Chief Financial Officer, Country.