Conduent Executive and Leadership Team

July, 2026

Leadership Overview

Conduent has 10 executives leading key functions including strategy, finance, operations, technology, and public sector solutions.

Driven by innovation, Conduent is dedicated to delivering digital business solutions and services that enhance the operational efficiency and effectiveness of commercial, government, and transportation clients worldwide, fostering a philosophy of impactful service delivery and measurable results.

Leadership Roles at Conduent

  • Chief Executive Officer - Harsha Agadi
  • Chief Financial Officer - Giles Goodburn
  • Government Sector Vice President & Chief Financial Officer - Michael Deckelman
  • Group President, Public Sector Solutions - Adam Appleby
  • Director, Operational Excellence & Chief of Staff - Rachel Flickinger
  • Senior Executive Assistant To Chief Human Resources Officer - Shammara Washington
  • Chief Information Officer, Commercial Business Unit - Kalyan Peri
  • Senior Director, Chief of Staff Government Solutions - Lily Eyraud
  • Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions - Jessica Chu
  • Chief Administrative Officer - Anthony Marino
  • Harsha Agadi - Chief Executive Officer

    Harsha Agadi, the Chief Executive Officer at Conduent, directs the company's overarching strategy and operational execution across its diverse business segments. Agadi guides Conduent's mission to provide essential digital business solutions and services for commercial, government, and transportation clients, focusing on driving efficiency and innovation. This leadership role involves shaping the company's market approach and ensuring alignment with client needs in the United States, Europe, and internationally. By overseeing the strategic direction of the Commercial, Government Services, and Transportation segments, Harsha Agadi ensures that Conduent delivers impactful solutions that address complex operational challenges and enhance public and private sector performance. The Chief Executive Officer's focus remains on sustainable growth and expanding Conduent's global reach through advanced technology and service delivery.
    Harsha Agadi

    Giles Goodburn - Chief Financial Officer

    Giles Goodburn, the Chief Financial Officer at Conduent, manages the company's financial strategy, planning, and reporting. Goodburn oversees all fiscal operations, ensuring financial health and driving profitable growth across Conduent's global operations. This critical role involves managing capital allocation, investor relations, and financial risk mitigation to support the company's strategic objectives. The Chief Financial Officer's responsibilities extend to optimizing financial performance within the Commercial, Government Services, and Transportation segments, ensuring robust financial controls and compliance. By providing strategic financial insights, Giles Goodburn enables informed decision-making that underpins Conduent's ability to deliver innovative digital solutions and services. Goodburn's leadership ensures the financial stability required for Conduent's continued expansion and market leadership.
    Giles Goodburn

    Michael Deckelman - Government Sector Vice President & Chief Financial Officer

    Michael Deckelman, the Government Sector Vice President & Chief Financial Officer at Conduent, holds dual responsibility for financial oversight and strategic leadership within the government services division. Deckelman manages the financial health and performance of operations serving federal, state, local, and foreign governments, ensuring fiscal responsibility and compliance. This executive role involves aligning financial strategies with the unique demands of public sector contracts, including program administration, transaction processing, and payment services. The Government Sector Vice President & Chief Financial Officer also contributes to the strategic direction of government-centric business process services, driving efficiency and effectiveness in public assistance and eligibility solutions. By integrating financial acumen with sector-specific understanding, Michael Deckelman supports Conduent's mission to deliver essential digital solutions to government entities across the United States and globally.

    Adam Appleby - Group President, Public Sector Solutions

    Adam Appleby, the Group President, Public Sector Solutions at Conduent, leads the strategic direction and operational execution for the company's government services division. Appleby drives the delivery of critical digital business solutions and services to federal, state, and local government agencies across the United States and internationally. This executive role involves overseeing a broad portfolio of offerings, including public assistance program administration, transaction processing, and digital payment solutions. The Group President, Public Sector Solutions focuses on enhancing client engagement and ensuring the successful implementation of services that support vital public functions. By championing innovation and operational excellence within the public sector, Adam Appleby strengthens Conduent's position as a key partner for government entities seeking to modernize their operations and improve citizen services.

    Rachel Flickinger - Director, Operational Excellence & Chief of Staff

    Rachel Flickinger, the Director, Operational Excellence & Chief of Staff at Conduent, spearheads initiatives to enhance operational efficiency and effectiveness throughout the organization. Flickinger drives process improvements and best practices across various departments, ensuring seamless execution of Conduent's digital business solutions and services. This role involves close collaboration with executive leadership to align operational strategies with company-wide goals, particularly within the Commercial, Government Services, and Transportation sectors. The Director, Operational Excellence & Chief of Staff focuses on optimizing workflows and resource utilization to support Conduent's commitment to delivering high-quality services. By championing operational excellence, Rachel Flickinger contributes directly to the company's ability to meet client demands and achieve strategic objectives in the United States and internationally.

    Shammara Washington - Senior Executive Assistant To Chief Human Resources Officer

    Shammara Washington, the Senior Executive Assistant To Chief Human Resources Officer at Conduent, provides comprehensive administrative and strategic support to the human resources leadership. Washington facilitates the smooth operation of HR functions, ensuring efficient management of employee relations, talent acquisition, and organizational development initiatives. This role is pivotal in supporting Conduent's commitment to fostering a positive and productive work environment across its global operations. The Senior Executive Assistant To Chief Human Resources Officer plays a key part in coordinating executive communications and managing critical HR projects that align with the company's overall business strategy. By ensuring the Chief Human Resources Officer has the necessary support, Shammara Washington contributes to Conduent's ability to attract, retain, and develop top talent essential for delivering its digital business solutions.

    Kalyan Peri - Chief Information Officer, Commercial Business Unit

    Kalyan Peri, the Chief Information Officer, Commercial Business Unit at Conduent, directs the technology strategy and execution for the company's commercial segment. Peri oversees the development and implementation of innovative IT solutions that support business process services and customized offerings for clients across diverse industries. This leadership position involves ensuring the reliability, security, and scalability of technology infrastructure that underpins customer experience management, claims administration, and human capital solutions. The Chief Information Officer, Commercial Business Unit is instrumental in leveraging digital transformation to enhance service delivery and client satisfaction within the commercial sector. By driving technological advancements, Kalyan Peri ensures Conduent's commercial operations remain competitive and responsive to evolving market demands in the United States and internationally.

    Lily Eyraud - Senior Director, Chief of Staff Government Solutions

    Lily Eyraud, the Senior Director, Chief of Staff Government Solutions at Conduent, provides strategic support and operational coordination for the government solutions division. Eyraud works closely with leadership to drive the execution of key initiatives and ensure alignment across various government-centric business processes. This role is critical in facilitating the delivery of Conduent's digital payments, child support payment, and government healthcare solutions to public sector clients. The Senior Director, Chief of Staff Government Solutions focuses on enhancing operational efficiency and strategic program management within the government segment. By streamlining operations and supporting executive decision-making, Lily Eyraud contributes to Conduent's ability to effectively serve federal, state, and local government agencies in the United States and internationally, ensuring the successful implementation of vital public services.

    Jessica Chu - Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions

    Jessica Chu, the Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions at Conduent, leads the strategic planning and execution of critical programs within the public sector. Chu ensures that Conduent's solutions for government clients are effectively developed and deployed, focusing on areas such as public assistance, program administration, and transaction processing. This position involves close collaboration with government agencies to understand their evolving needs and to align Conduent's service offerings accordingly. The Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions drives initiatives that enhance the efficiency and impact of Conduent's government services, including digital payments and eligibility solutions. By managing strategic programs, Jessica Chu directly supports Conduent's commitment to delivering essential services to government entities across the United States and beyond.

    Anthony Marino - Chief Administrative Officer

    Anthony Marino, the Chief Administrative Officer at Conduent, oversees the essential administrative functions that support the company's global operations and strategic objectives. Marino ensures the efficient management of corporate resources, facilities, and support services, creating an environment conducive to productivity and innovation. This leadership role is crucial for maintaining the operational backbone of Conduent, enabling seamless delivery of its digital business solutions and services across all segments. The Chief Administrative Officer plays a key part in optimizing internal processes and ensuring compliance with corporate policies and regulatory requirements. By managing administrative functions effectively, Anthony Marino contributes to the overall efficiency and effectiveness of Conduent, supporting its mission to serve commercial, government, and transportation clients worldwide.
    Anthony Marino

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    Frequently Asked Questions Regarding Conduent Top Executives and Leadership Team

    Who leads Conduent?
    Conduent is led by Harsha Agadi (Chief Executive Officer), along with executives such as Giles Goodburn (Chief Financial Officer) and Michael Deckelman (Government Sector Vice President & Chief Financial Officer).
    Who is part of Conduent’s executive team?
    The executive team of Conduent includes leaders such as Harsha Agadi (Chief Executive Officer), Giles Goodburn (Chief Financial Officer), Michael Deckelman (Government Sector Vice President & Chief Financial Officer) and other senior executives.
    How many executives does Conduent have?
    Conduent has 10 executives leading key business areas.
    What roles are included in Conduent’s leadership team?
    The leadership team of Conduent includes roles such as Chief Executive Officer, Chief Financial Officer, Government Sector Vice President & Chief Financial Officer, Group President, Public Sector Solutions, Director, Operational Excellence & Chief of Staff.