Leadership Overview
Conduent has 10 executives leading key functions including strategy, financial oversight, commercial technology, public sector operations, and administrative management.
Focused on delivering digital business solutions across global markets, Conduent empowers government and commercial entities through advanced process automation, healthcare administration, and transportation infrastructure services.
Focused on delivering digital business solutions across global markets, Conduent empowers government and commercial entities through advanced process automation, healthcare administration, and transportation infrastructure services.
Leadership Roles at Conduent
Harsha Agadi - Chief Executive Officer
Harsha Agadi, the Chief Executive Officer at Conduent, directs the overarching corporate strategy and long-term vision for the organization. This leadership role involves managing the complex intersection of commercial, government, and transportation business segments to ensure sustainable growth across international markets. By aligning operational priorities with the evolving needs of public and private sector clients, the Chief Executive Officer drives efficiency in digital business services. Harsha Agadi maintains rigorous oversight of the company's portfolio, ensuring that all service delivery models meet high standards for healthcare administration and human capital solutions. Through constant engagement with the Board and senior leadership, the Chief Executive Officer fosters a culture of innovation and operational excellence. This executive focus secures the company's market position as a premier provider of business process services, ultimately delivering value to stakeholders while expanding the global footprint of the enterprise.
Giles Goodburn - Chief Financial Officer
Giles Goodburn, the Chief Financial Officer at Conduent, manages the financial health and fiscal strategy of the entire organization. This role encompasses capital allocation, financial reporting, and the optimization of revenue streams across the commercial and government segments. By overseeing the financial architecture of the company, the Chief Financial Officer ensures that investments in digital business solutions yield measurable returns for shareholders. Giles Goodburn collaborates with executive leadership to refine cost structures and improve operational margins within the healthcare and transportation sectors. This financial leadership supports the broader mission of providing scalable business process services to clients in the United States and abroad. Through disciplined risk management and strategic planning, the Chief Financial Officer maintains the fiscal stability required for long-term expansion. This executive oversight remains critical to the success of the company's diverse service offerings and its ability to navigate complex international regulatory environments.
Michael Deckelman - Government Sector Vice President & Chief Financial Officer
Michael Deckelman, the Government Sector Vice President & Chief Financial Officer at Conduent, oversees the financial performance and operational budgeting for the government services segment. This role involves managing the fiscal health of public assistance, transaction processing, and government healthcare programs. By analyzing financial data and optimizing resource allocation, the Government Sector Vice President & Chief Financial Officer ensures that the company delivers cost-effective solutions to federal, state, and local governments. Michael Deckelman collaborates with the broader finance team to maintain rigorous compliance and reporting standards within the public sector. This leadership function supports the company's mission to provide reliable payment and enrollment services to government entities. Through strategic financial planning, the Government Sector Vice President & Chief Financial Officer drives the profitability and sustainability of the government business unit. This executive oversight remains essential for maintaining the company's reputation as a trusted partner for public sector digital business services.
Anna Sever - President, Government Solutions
Anna Sever, the President, Government Solutions at Conduent, leads the strategic direction and operational execution of the government services segment. This role involves overseeing the delivery of public assistance, transaction processing, and digital payment services for federal, state, and local governments. By driving innovation in government healthcare and eligibility solutions, the President, Government Solutions ensures that the company remains a leader in the public sector market. Anna Sever manages the division's growth strategy, focusing on expanding the company's footprint in government-centric business process services. This leadership position requires close collaboration with public sector stakeholders to address the evolving needs of government agencies. Through the successful management of large-scale programs, the President, Government Solutions supports the company's mission to provide reliable and secure services. This executive oversight is fundamental to the success of the government business unit and its ability to deliver high-impact solutions to public sector clients.
Kalyan Peri - Chief Information Officer, Commercial Business Unit
Kalyan Peri, the Chief Information Officer, Commercial Business Unit at Conduent, architects the digital infrastructure and technology platforms supporting the commercial segment. This role involves driving the development of customized business process services and customer experience management tools for diverse industry clients. By integrating advanced data analytics and secure processing systems, the Chief Information Officer, Commercial Business Unit ensures that the company maintains a competitive edge in healthcare claims and human capital solutions. Kalyan Peri oversees the technological roadmap, aligning IT initiatives with the specific operational requirements of commercial partners. This leadership function facilitates seamless digital transformation for clients, enhancing service delivery and operational efficiency. Through the implementation of robust software solutions, the Chief Information Officer, Commercial Business Unit supports the company's commitment to innovation. This strategic focus on technology enables the organization to scale its commercial operations effectively while meeting the rigorous demands of modern business environments.
Jessica Chu - Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions
Jessica Chu, the Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions at Conduent, coordinates high-priority initiatives within the government services division. This role involves managing the execution of complex public assistance and program administration projects for federal and state agencies. By streamlining communication between operational teams and executive leadership, the Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions ensures that strategic goals remain aligned with the needs of government clients. Jessica Chu facilitates the implementation of digital payment and eligibility solutions, which are essential for public sector efficiency. This leadership position requires deep integration with the company's broader mission to provide reliable, secure services for government-centric business processes. Through meticulous project management and cross-functional collaboration, the Senior Director, Chief of Staff. Strategic Programs, Public Sector Solutions drives the successful delivery of critical public services, ultimately enhancing the impact of the company's government solutions portfolio.
Shammara Washington - Senior Executive Assistant To Chief Human Resources Officer
Shammara Washington, the Senior Executive Assistant To Chief Human Resources Officer at Conduent, manages the administrative operations and strategic scheduling for the human resources leadership team. This role involves coordinating internal talent initiatives and supporting the development of human capital solutions that define the company's workforce strategy. By organizing executive workflows and facilitating communication across departments, the Senior Executive Assistant To Chief Human Resources Officer ensures that HR priorities remain focused on organizational growth and employee engagement. Shammara Washington assists in the execution of programs that support the company's diverse business segments, including healthcare and government services. This leadership support role requires high-level coordination to maintain the efficiency of the HR function. Through proactive management of executive tasks and departmental projects, the Senior Executive Assistant To Chief Human Resources Officer contributes to the overall operational success of the organization, ensuring that human resources initiatives align with the company's broader business objectives.
Rachel Flickinger - Director, Operational Excellence & Chief of Staff
Rachel Flickinger, the Director, Operational Excellence & Chief of Staff at Conduent, drives the implementation of process improvement initiatives across the organization. This role involves identifying inefficiencies and architecting solutions that enhance service delivery in the commercial and transportation sectors. By serving as a bridge between executive leadership and operational teams, the Director, Operational Excellence & Chief of Staff ensures that strategic objectives translate into actionable workflows. Rachel Flickinger manages the execution of programs designed to optimize business operations and improve client outcomes. This leadership position requires a focus on continuous improvement and the standardization of best practices across the company's global operations. Through the application of operational excellence frameworks, the Director, Operational Excellence & Chief of Staff supports the company's commitment to quality and efficiency. This executive role remains vital for maintaining the high standards of service that define the company's market position in digital business solutions.
Lily Eyraud - Senior Director, Chief of Staff Government Solutions
Lily Eyraud, the Senior Director, Chief of Staff Government Solutions at Conduent, manages the strategic operations and administrative alignment for the government solutions division. This role involves coordinating the delivery of public assistance and payment services to ensure they meet the specific requirements of government clients. By facilitating communication and project tracking, the Senior Director, Chief of Staff Government Solutions ensures that the division remains focused on its core mission of providing secure, efficient digital business services. Lily Eyraud supports the leadership team in executing programs related to government healthcare and eligibility solutions. This position requires a deep understanding of the public sector landscape and the ability to manage complex, multi-stakeholder projects. Through effective coordination and strategic oversight, the Senior Director, Chief of Staff Government Solutions contributes to the successful operation of the government business unit, ensuring that the company continues to provide essential services to public sector entities.
Anthony Marino - Chief Administrative Officer
Anthony Marino, the Chief Administrative Officer at Conduent, directs the internal administrative functions and corporate infrastructure that support the company's global operations. This role involves managing facilities, corporate services, and the organizational systems that enable the commercial, government, and transportation segments to function effectively. By overseeing the administrative framework, the Chief Administrative Officer ensures that the company maintains a productive environment for its workforce and clients. Anthony Marino collaborates with other C-suite leaders to align administrative policies with the company's strategic goals. This leadership function is essential for maintaining the operational scale required to serve clients in the United States and internationally. Through the optimization of corporate processes and the management of key administrative assets, the Chief Administrative Officer supports the company's overall mission. This executive role remains critical to the stability and efficiency of the organization as it continues to provide complex digital business solutions.
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Frequently Asked Questions Regarding Conduent Top Executives and Leadership Team
