Leadership Overview
CRC Group has 10 executives leading key functions including strategy, operations, administration, and regional brokerage management.
Driven by a commitment to disciplined specialty insurance distribution, CRC Group delivers high-quality solutions through data-driven insights and advanced technology to support retail brokers, carriers, and clients across diverse markets.
Driven by a commitment to disciplined specialty insurance distribution, CRC Group delivers high-quality solutions through data-driven insights and advanced technology to support retail brokers, carriers, and clients across diverse markets.
Leadership Roles at CRC Group
Philip Palmer - Chief Executive Officer
Philip Palmer, the Chief Executive Officer at CRC Group, directs the overarching strategic vision for this specialty insurance distributor. Palmer architects long-term growth initiatives by leveraging data-driven insights to enhance brokerage capabilities across North American markets. By aligning specialty, benefits, and underwriting divisions, the Chief Executive Officer ensures consistent service quality for retail brokers and carriers. This leadership role involves constant evaluation of industry technology to maintain a competitive edge in complex risk environments. Philip Palmer fosters a culture of client-first service, ensuring every business decision reflects the core mission of doing business the right way. Through rigorous oversight of market expansion and operational discipline, the Chief Executive Officer secures the firm's position as a leader in the independent insurance sector. Palmer maintains strong relationships with key stakeholders to drive sustainable value and operational excellence throughout the entire organization.
John Wood - President & Chief Executive Officer
John Wood, the President & Chief Executive Officer at CRC Group, manages the executive execution of corporate strategy and daily brokerage operations. Wood drives the integration of advanced industry technology to streamline distribution processes for retail partners. Overseeing the firm's specialty insurance portfolio, the President & Chief Executive Officer ensures that underwriting standards remain high while meeting evolving client needs. This role requires constant collaboration with the board to refine market positioning and operational efficiency. John Wood prioritizes the development of local relationships to bolster the company's footprint across the United States. By focusing on continuous improvement, the President & Chief Executive Officer optimizes internal workflows to support complex risk placements. Wood maintains a sharp focus on financial performance and service delivery, ensuring that the organization consistently meets the high expectations of its diverse client base through disciplined, high-quality insurance solutions.
Jarrod Gardner - Chief Operating Officer
Jarrod Gardner, the Chief Operating Officer at CRC Group, directs the internal scaling and infrastructure development necessary to support specialty insurance distribution. Gardner architects efficient workflows that integrate data-driven insights into daily brokerage activities. Overseeing the operational backbone of the firm, the Chief Operating Officer ensures that all divisions maintain high standards of service and compliance. This leadership role involves managing the technological resources that empower retail brokers to deliver personalized solutions to clients. Jarrod Gardner drives initiatives focused on operational agility, allowing the company to respond rapidly to shifting market demands. By optimizing internal processes, the Chief Operating Officer supports the broader mission of providing disciplined, high-quality insurance products. Gardner works closely with other C-suite leaders to ensure that operational capacity aligns with the firm's aggressive growth targets, ultimately strengthening the company's market presence through superior service delivery and robust internal systems.
Holly May - Office President
Holly May, the Office President at CRC Group, directs regional brokerage activities and local market engagement. May architects strategies to deepen relationships with retail brokers, ensuring that the firm's specialty insurance solutions meet specific regional needs. Overseeing the daily performance of the office, the Office President maintains a focus on high-quality service and disciplined underwriting. This leadership role involves mentoring local teams to foster a culture of continuous improvement and client-first service. Holly May drives growth by leveraging data-driven insights to identify emerging market opportunities within the assigned territory. By coordinating with national leadership, the Office President ensures that local operations remain aligned with the broader corporate mission. May manages the office's operational output, ensuring that every client interaction reflects the firm's commitment to doing business the right way. Through consistent performance and local market expertise, the Office President strengthens the company's reputation as a premier specialty insurance distributor.
Ryan Purdy - President (Houston)
Ryan Purdy, the President (Houston) at CRC Group, directs the strategic expansion and brokerage operations within the Houston market. Purdy architects local initiatives that leverage the firm's specialty insurance capabilities to support regional retail brokers. Overseeing the office's underwriting and service teams, the President (Houston) ensures that all client solutions are delivered with precision and high-quality standards. This leadership role involves cultivating deep local relationships to drive market penetration and revenue growth. Ryan Purdy drives the adoption of advanced industry technology to enhance the speed and accuracy of insurance placements. By focusing on the unique needs of the Houston market, the President (Houston) ensures that the firm remains a trusted partner for complex risk management. Purdy maintains a culture of continuous improvement, encouraging teams to refine their service delivery models. Through disciplined leadership, the President (Houston) contributes significantly to the company's overall success and national market presence.
Tracey Fallon - President, Office CRC Select (Richmond)
Tracey Fallon, the President, Office CRC Select (Richmond) at CRC Group, directs the specialized brokerage operations within the Richmond office. Fallon architects service strategies that cater to the specific requirements of retail brokers and clients in the region. Overseeing the daily management of the CRC Select division, the President, Office CRC Select (Richmond) ensures that all insurance solutions align with the firm's commitment to disciplined, high-quality service. This leadership role involves managing local underwriting teams to optimize risk placement and client satisfaction. Tracey Fallon drives the integration of data-driven insights into the office's workflow, enhancing the ability to provide personalized insurance products. By fostering a culture of continuous improvement, the President, Office CRC Select (Richmond) ensures that the team remains responsive to market changes. Fallon works to maintain strong local relationships, ensuring that the firm's reputation for excellence is upheld through every transaction and client interaction.
Daniel Baughn - Office President
Daniel Baughn, the Office President at CRC Group, directs the operational and brokerage activities within the assigned regional office. Baughn architects strategies to enhance the delivery of specialty insurance solutions to local retail brokers and clients. Overseeing the office's performance, the Office President ensures that all underwriting and service functions meet the firm's rigorous quality standards. This leadership role involves managing local teams to drive growth and maintain a client-first service culture. Daniel Baughn drives the implementation of advanced industry technology to streamline the placement of complex risks. By focusing on continuous improvement, the Office President ensures that the office remains competitive and responsive to regional market demands. Baughn works to build and sustain strong relationships with carriers and brokers, ensuring that the firm's mission of doing business the right way is reflected in every local operation. Through disciplined leadership, the Office President contributes to the company's national success.
Matthew Blessing - President, Office CRC Select (Kansas City)
Matthew Blessing, the President, Office CRC Select (Kansas City) at CRC Group, directs the brokerage and underwriting operations within the Kansas City office. Blessing architects service models that provide retail brokers with access to specialized insurance solutions tailored to regional needs. Overseeing the daily management of the CRC Select division, the President, Office CRC Select (Kansas City) ensures that all operations adhere to the firm's high standards of quality and service. This leadership role involves managing local teams to drive market growth and client retention. Matthew Blessing drives the use of data-driven insights to improve the accuracy and speed of insurance placements. By fostering a culture of continuous improvement, the President, Office CRC Select (Kansas City) ensures that the office remains a leader in the local market. Blessing works to maintain strong relationships with key stakeholders, ensuring that the firm's commitment to doing business the right way is consistently demonstrated.
Curtis Moore - Chief Operations Officer
Curtis Moore, the Chief Operations Officer at CRC Group, manages the supply chain logistics and carrier relationship frameworks that underpin the company's specialty insurance offerings. Moore drives the strategic alignment of underwriting resources to ensure that retail brokers receive timely and accurate support. Overseeing the operational execution of complex risk placements, the Chief Operations Officer maintains rigorous quality control standards across all specialty divisions. This role involves coordinating with external carriers to expand product availability and enhance service speed. Curtis Moore architects systems that facilitate seamless communication between brokers and underwriters, fostering a culture of continuous improvement. By focusing on the technical aspects of insurance distribution, the Chief Operations Officer ensures that the firm remains a preferred partner for clients seeking high-quality solutions. Moore monitors operational performance metrics to identify opportunities for efficiency gains, directly contributing to the overall stability and growth of the organization.
Matthew Hopes - Chief Administrative Officer
Matthew Hopes, the Chief Administrative Officer at CRC Group, directs the corporate governance and administrative functions that support the firm's national operations. Hopes architects the organizational structure required to maintain a culture of client-first service and professional integrity. Overseeing human capital management and internal policy development, the Chief Administrative Officer ensures that all employees adhere to the company's high standards of conduct. This leadership role involves managing the administrative systems that enable seamless collaboration across the specialty, benefits, and underwriting divisions. Matthew Hopes drives initiatives that promote continuous improvement in internal communications and resource allocation. By streamlining administrative processes, the Chief Administrative Officer allows the brokerage teams to focus entirely on delivering personalized service to retail brokers and clients. Hopes works to ensure that the firm's internal environment remains conducive to innovation and long-term success, supporting the company's mission through disciplined administrative oversight and strategic resource management.
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Frequently Asked Questions Regarding CRC Group Top Executives and Leadership Team
