CMI Media Group Executive and Leadership Team

June, 2026

Leadership Overview

CMI Media Group has 6 executives leading key functions including strategy, technology, operations, marketing, people, and staff experience.

Driven by a commitment to innovation, CMI Media Group builds critical media paths to support targeted therapeutic areas, shaping market engagement through expert strategic direction.

Leadership Roles at CMI Media Group

  • Global Chief Executive Officer - Susan Dorfman
  • Chief Operating Officer - Eugene Lee
  • Chief Technology Officer - John O'Connor
  • Chief Marketing Officer - Saurabh Abrol
  • Chief of Staff & Experience Vice President, People - Austyn Thorne
  • Chief People Officer - Julia Missaggia
  • Susan Dorfman - Global Chief Executive Officer

    Susan Dorfman, the Global Chief Executive Officer at CMI Media Group, directs the overarching corporate strategy and global market positioning. Overseeing all business units, Dorfman ensures alignment with the company's mission to build critical media paths for targeted therapeutic areas. This leadership role involves driving innovation in media planning and execution, fostering key client relationships, and guiding the company's expansion into new markets. By championing a forward-thinking approach, Susan Dorfman secures the company's competitive edge and long-term financial health. The Global Chief Executive Officer's strategic vision shapes the agency's direction, ensuring robust growth and sustained impact within the healthcare marketing landscape.

    Eugene Lee - Chief Operating Officer

    Eugene Lee, the Chief Operating Officer at CMI Media Group, manages the day-to-day operational efficiency and resource allocation across all departments. Overseeing internal processes and workflow optimization, Lee ensures the effective execution of media strategies designed to support targeted therapeutic areas. This leadership position involves streamlining operations, enhancing cross-functional collaboration, and driving productivity improvements throughout the organization. By implementing robust operational frameworks, Eugene Lee directly supports the agency's capacity to deliver high-quality services and meet client demands. The Chief Operating Officer's focus on operational excellence underpins CMI Media Group's ability to scale and adapt in a dynamic market.
    Eugene Lee

    John O'Connor - Chief Technology Officer

    John O'Connor, the Chief Technology Officer at CMI Media Group, architects the technological infrastructure supporting the agency's media solutions. Overseeing all digital platforms and data analytics, O'Connor ensures the seamless integration of cutting-edge technology into media path development for targeted therapeutic areas. This critical role involves driving innovation in data utilization, enhancing campaign performance through advanced analytics, and safeguarding the integrity of client data. By optimizing technological resources, John O'Connor directly contributes to the agency's ability to deliver measurable results and maintain a competitive advantage. The Chief Technology Officer's expertise ensures CMI Media Group remains at the forefront of digital transformation in healthcare marketing.
    John O'Connor

    Saurabh Abrol - Chief Marketing Officer

    Saurabh Abrol, the Chief Marketing Officer at CMI Media Group, directs the agency's external brand positioning and market outreach initiatives. Overseeing all marketing campaigns and communication strategies, Abrol ensures CMI Media Group's value proposition is effectively communicated to potential clients and industry stakeholders, particularly within targeted therapeutic areas. This role involves developing innovative marketing plans, driving lead generation efforts, and enhancing brand visibility across relevant channels. By championing strategic marketing efforts, Saurabh Abrol directly contributes to the company's growth objectives and market penetration. The Chief Marketing Officer's leadership ensures CMI Media Group maintains a strong and recognizable presence in the competitive media agency landscape.

    Austyn Thorne - Chief of Staff & Experience Vice President, People

    Austyn Thorne, the Chief of Staff & Experience Vice President, People at CMI Media Group, bridges executive leadership with organizational development and employee experience. Overseeing strategic initiatives and ensuring alignment with the company's people-centric culture, Thorne supports the effective implementation of media strategies for targeted therapeutic areas. This multifaceted role involves managing key projects, facilitating communication between departments, and enhancing the overall employee journey. By fostering a positive and productive work environment, Austyn Thorne directly contributes to talent retention and organizational effectiveness. The Chief of Staff & Experience Vice President, People's dedication to employee well-being and operational synergy strengthens CMI Media Group's internal capabilities.

    Julia Missaggia - Chief People Officer

    Julia Missaggia, the Chief People Officer at CMI Media Group, leads the strategic direction for all human resources functions and talent management initiatives. Overseeing recruitment, employee development, and organizational culture, Missaggia ensures CMI Media Group attracts and retains top talent essential for building critical media paths in targeted therapeutic areas. This pivotal role involves developing comprehensive HR policies, fostering a supportive work environment, and driving employee engagement programs. By prioritizing people strategies, Julia Missaggia directly enhances the agency's human capital and operational resilience. The Chief People Officer's commitment to employee growth and well-being is fundamental to CMI Media Group's sustained success and innovative capacity.

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    Frequently Asked Questions Regarding CMI Media Group Top Executives and Leadership Team

    Who leads CMI Media Group?
    CMI Media Group is led by Susan Dorfman (Global Chief Executive Officer), along with executives such as Eugene Lee (Chief Operating Officer) and John O'Connor (Chief Technology Officer).
    Who is part of CMI Media Group’s executive team?
    The executive team of CMI Media Group includes leaders such as Susan Dorfman (Global Chief Executive Officer), Eugene Lee (Chief Operating Officer), John O'Connor (Chief Technology Officer) and other senior executives.
    How many executives does CMI Media Group have?
    CMI Media Group has 6 executives leading key business areas.
    What roles are included in CMI Media Group’s leadership team?
    The leadership team of CMI Media Group includes roles such as Global Chief Executive Officer, Chief Operating Officer, Chief Technology Officer, Chief Marketing Officer, Chief of Staff & Experience Vice President, People.