Citizen Advocates Executive and Leadership Team

Courtney Frank, the Chief Financial Officer at Citizen Advocates, manages all fiscal planning and budgetary allocations for the organization. Overseeing the financial health of developmental and behavioral health programs, the Chief Financial Officer ensures resource availability for critical support services. This leadership role involves rigorous auditing of grant funding and operational expenditures to maintain compliance with state health regulations. By optimizing revenue cycles and cost-efficiency, Courtney Frank directly impacts the sustainability of the company's mission. The Chief Financial Officer collaborates with the board to forecast long-term economic trends, securing the financial foundation necessary for expanding service reach across North American markets. Through precise fiscal oversight, Frank guarantees that every dollar supports the core objective of providing high-quality care to individuals requiring behavioral health assistance, ultimately strengthening the overall economic stability of the entire organization.

Kati Jock, the Vice President, Operations & Finance, Chief Operating Officer at Citizen Advocates, directs the integration of financial systems with daily operational workflows. Overseeing the infrastructure of behavioral health programs, the Vice President, Operations & Finance, Chief Operating Officer ensures that service delivery meets rigorous quality standards. This leadership role involves architecting scalable processes that support the organization's developmental health mission. By aligning financial resources with operational requirements, Kati Jock directly impacts the efficiency of service provision. The Vice President, Operations & Finance, Chief Operating Officer monitors performance metrics to identify areas for improvement in regional care delivery. Through strategic resource management, Jock optimizes the utilization of facilities and staff, ensuring that the organization remains responsive to the needs of the community. This dual-focus position remains essential for balancing fiscal responsibility with the delivery of high-impact, compassionate care across all operational sectors.

Jennifer Dishaw, the Chief of Staff at Citizen Advocates, coordinates internal communications and strategic initiatives across all departments. Managing the executive office workflow, the Chief of Staff ensures alignment between leadership goals and daily program execution. This role involves facilitating cross-functional collaboration to streamline the delivery of developmental health services. By synchronizing administrative processes, Jennifer Dishaw directly supports the efficiency of the organization's mission-critical operations. The Chief of Staff acts as a primary liaison for board relations and external partnerships, ensuring consistent messaging regarding the company's commitment to behavioral health support. Through meticulous project management and organizational oversight, Dishaw drives the implementation of corporate policies that enhance service quality. This leadership position remains vital for maintaining operational cohesion, allowing the executive team to focus on scaling support programs while Dishaw manages the complex internal logistics required for sustained organizational growth.

Joshua Frank, the Chief Medical Officer at Citizen Advocates, oversees the clinical standards and medical protocols for all behavioral health services. Directing the medical staff, the Chief Medical Officer ensures that every treatment plan aligns with current best practices in developmental health. This leadership role involves evaluating clinical outcomes and implementing evidence-based care models to improve patient wellness. By maintaining high standards of medical excellence, Joshua Frank directly impacts the quality of support provided to individuals in the program. The Chief Medical Officer collaborates with other executives to integrate clinical insights into the broader organizational strategy, ensuring that medical care remains central to the company's mission. Through continuous monitoring of health outcomes, Frank drives improvements in service delivery and patient safety. This position remains critical for upholding the clinical integrity of the organization while expanding medical capabilities to meet the evolving needs of the population.

Jennifer Rowledge, the Chief Operations Officer at Citizen Advocates, manages the day-to-day execution of developmental and behavioral health programs. Overseeing the logistics of service delivery, the Chief Operations Officer ensures that all community-based initiatives function effectively. This leadership role involves optimizing staff deployment and facility management to maximize the impact of the organization's training programs. By streamlining operational workflows, Jennifer Rowledge directly supports the company's ability to provide consistent care to individuals with behavioral health needs. The Chief Operations Officer monitors regional performance to ensure that service delivery remains consistent with the organization's mission. Through proactive problem-solving and process improvement, Rowledge drives operational excellence across all departments. This position remains vital for maintaining the daily rhythm of the organization, allowing the executive team to focus on long-term strategy while Rowledge ensures that the core mission of providing support is executed with precision and reliability.