Citizen Advocates Executive and Leadership Team

James Button, the President & Chief Executive Officer at Citizen Advocates, directs the overarching strategic vision for developmental and behavioral health programs. Button architects long-term growth initiatives while ensuring alignment with the mission of providing high-quality support services. By engaging with the Board and external stakeholders, the President & Chief Executive Officer maintains organizational stability and drives expansion across North American service territories. James Button monitors performance metrics to guarantee that all programs meet rigorous clinical and operational standards. This leadership role involves cultivating partnerships that enhance service accessibility for individuals requiring specialized care. Through consistent focus on innovation and resource allocation, the President & Chief Executive Officer secures the future of the organization. Ultimately, Button fosters a culture of excellence that empowers the entire workforce to achieve superior outcomes for every client served within the community.

Courtney Frank, the Chief Financial Officer at Citizen Advocates, oversees all fiscal planning, budgeting, and financial reporting activities. Frank architects robust financial strategies that support the expansion of behavioral health and developmental programs. By managing capital allocation and revenue cycles, the Chief Financial Officer ensures the organization maintains the necessary resources to deliver high-quality care. Courtney Frank monitors economic trends and regulatory changes to mitigate financial risk while maximizing operational efficiency. This leadership role involves providing the Board with transparent financial analysis to guide major investment decisions. Through rigorous oversight of accounting practices, the Chief Financial Officer guarantees compliance and fiscal integrity across all departments. Frank drives sustainable growth by optimizing cost structures and identifying new funding opportunities. Ultimately, the Chief Financial Officer secures the financial health of the company, enabling the continued provision of essential services to the community.

Kati Jock, the Vice President, Operations & Finance, Chief Operating Officer at Citizen Advocates, directs the integration of financial performance with daily operational workflows. Jock architects scalable systems that improve the delivery of behavioral health services across regional facilities. By overseeing the intersection of fiscal management and operational execution, the Vice President, Operations & Finance, Chief Operating Officer ensures that resources align with clinical needs. Kati Jock monitors key performance indicators to drive efficiency and reduce service delivery bottlenecks. This leadership role involves collaborating with other executives to implement process improvements that enhance client outcomes. Through the management of complex operational logistics, the Vice President, Operations & Finance, Chief Operating Officer supports the overall growth strategy of the organization. Jock maintains a focus on continuous improvement, ensuring that all operational activities remain cost-effective and mission-driven. Ultimately, Jock optimizes the internal infrastructure to support long-term organizational success.

Jennifer Dishaw, the Chief of Staff at Citizen Advocates, manages internal communications and coordinates cross-departmental workflows to optimize organizational efficiency. Dishaw facilitates executive decision-making processes by synthesizing complex data into actionable insights for the leadership team. Overseeing administrative functions, the Chief of Staff ensures that strategic priorities receive adequate attention and resources. Jennifer Dishaw aligns departmental goals with the broader mission of providing behavioral health support, thereby reducing operational friction. This role requires constant collaboration with other C-suite leaders to streamline project execution and improve internal reporting structures. By managing high-level initiatives, the Chief of Staff directly impacts the speed and quality of service delivery. Dishaw maintains rigorous standards for organizational governance, ensuring that all internal processes support the long-term sustainability of the company. Through meticulous planning, the Chief of Staff drives consistent progress across all internal business units.

Joshua Frank, the Chief Medical Officer at Citizen Advocates, directs all clinical standards and medical service protocols for behavioral health programs. Frank architects evidence-based treatment models that improve patient outcomes and ensure compliance with healthcare regulations. By overseeing the medical staff and clinical practitioners, the Chief Medical Officer maintains the highest quality of care for individuals with developmental needs. Joshua Frank collaborates with the executive team to integrate clinical insights into the broader organizational strategy. This leadership role involves monitoring medical trends and implementing innovative therapeutic approaches to address evolving community health requirements. Through rigorous clinical oversight, the Chief Medical Officer ensures that all services meet safety and efficacy benchmarks. Frank drives excellence in patient care by fostering a culture of continuous learning and professional development among the medical team. Ultimately, the Chief Medical Officer guarantees that clinical operations remain at the forefront of the behavioral health industry.

Jennifer Rowledge, the Chief Operations Officer at Citizen Advocates, manages the day-to-day execution of service programs and facility management. Rowledge architects streamlined workflows that enhance the accessibility of developmental support services for the community. By overseeing staff deployment and resource management, the Chief Operations Officer ensures that all programs function at peak capacity. Jennifer Rowledge coordinates with other C-suite leaders to align operational output with the strategic goals of the organization. This leadership role involves identifying and resolving logistical challenges to maintain consistent service quality. Through the implementation of standardized operating procedures, the Chief Operations Officer drives efficiency and improves the overall client experience. Rowledge monitors regional performance metrics to ensure that operational activities meet the specific needs of the population served. Ultimately, the Chief Operations Officer maintains the operational backbone of the company, enabling the successful delivery of essential behavioral health and developmental support services.