Chapters Health System Executive and Leadership Team

Sher-Dave-Shea O'Neil, the Chief Financial Officer at Chapters Health System, manages the fiscal health and long-term economic strategy of the organization. O'Neil oversees capital allocation, budgeting, and revenue cycle management to ensure the sustainability of hospice and palliative care programs. By analyzing market trends and operational costs, the Chief Financial Officer identifies opportunities for financial growth and resource optimization across the entire service network. This leadership role requires close coordination with the executive board to align financial goals with the mission of providing high-quality grief services and homecare. Sher-Dave-Shea O'Neil directly influences the organization's ability to invest in new clinical technologies and expand service reach throughout the state. Through rigorous financial oversight, O'Neil maintains the stability necessary for the company to fulfill its commitment to patients and families. The Chief Financial Officer drives fiscal discipline while supporting the strategic expansion of essential healthcare services in the competitive Florida market.

Joe Murray, the Division Chief Financial Officer, Care at Chapters Health System, monitors the financial performance of the specific care divisions, including palliative and homecare services. Murray analyzes divisional revenue streams and expense reports to ensure that each care unit operates within its budgetary constraints. By providing detailed financial insights to the leadership team, the Division Chief Financial Officer, Care supports informed decision-making regarding resource distribution and service expansion. This leadership role involves auditing operational costs and identifying areas for improved efficiency within the care delivery model. Joe Murray directly impacts the financial viability of the care divisions by implementing rigorous cost-control measures and revenue optimization strategies. Through careful monitoring of divisional metrics, Murray ensures that the organization maintains the resources necessary to provide high-quality care. The Division Chief Financial Officer, Care drives fiscal accountability while supporting the broader mission of delivering compassionate health services to patients throughout the Florida market.

Jason D'Auria, the Chief Operating Officer, Hospice at Chapters Health System, executes the daily operational strategy for all hospice care delivery programs. D'Auria manages the clinical workflows and staffing models that define the patient experience during end-of-life care. By streamlining administrative processes and improving service delivery standards, the Chief Operating Officer, Hospice ensures that every patient receives compassionate and timely support. This leadership role involves coordinating with regional directors to maintain high standards of care across diverse homecare settings. Jason D'Auria directly impacts the operational success of the hospice division by fostering a culture of excellence and accountability among clinical teams. Through the implementation of standardized care protocols, D'Auria enhances the efficiency of hospice services while maintaining strict adherence to regulatory requirements. The Chief Operating Officer, Hospice drives the operational growth of the organization by focusing on patient-centered care models that address the unique needs of individuals requiring palliative and hospice support.

Marwa El-Menshawi, the Chief Operating Officer, PACE at Chapters Health System, directs the operational framework for the Program of All-Inclusive Care for the Elderly. El-Menshawi manages the integration of medical, social, and rehabilitative services designed to help seniors remain in their homes. By optimizing the delivery of PACE services, the Chief Operating Officer, PACE ensures that elderly patients receive comprehensive support tailored to individual health needs. This leadership role involves managing complex care coordination teams and ensuring that all operational activities align with the mission of the organization. Marwa El-Menshawi directly impacts the quality of life for seniors by overseeing the efficient execution of home-based care programs. Through strategic planning and resource management, El-Menshawi expands the reach of PACE services to serve more individuals across the region. The Chief Operating Officer, PACE drives operational excellence by focusing on the unique challenges of geriatric care and the importance of maintaining independence for the aging population.

Rhonda White, the President, Hospice and PACE at Chapters Health System, directs the strategic growth and operational success of the hospice and PACE divisions. White oversees the expansion of service lines and ensures that both hospice and PACE programs meet the evolving needs of the community. By aligning divisional goals with the overall mission of the organization, the President, Hospice and PACE drives the development of innovative care models that improve patient access and quality. This leadership role involves managing high-level partnerships and representing the organization in broader healthcare initiatives. Rhonda White directly impacts the market position of the company by leading efforts to scale services and enhance the reach of palliative and elderly care programs. Through strategic vision and operational leadership, White ensures that the organization remains a leader in the healthcare sector. The President, Hospice and PACE drives long-term success by focusing on sustainable growth and the delivery of compassionate, comprehensive care services.

Sheri Strobel, the Chief Information Officer at Chapters Health System, directs the digital infrastructure and data security protocols essential for modern hospice and palliative care delivery. Strobel architects scalable cloud solutions that enable seamless communication between homecare providers and clinical staff across the Florida region. By integrating advanced health information systems, the Chief Information Officer ensures that patient records remain accurate, accessible, and compliant with federal privacy standards. This leadership role involves constant collaboration with the medical and operational teams to optimize software performance and support telehealth initiatives. Sheri Strobel directly impacts the efficiency of care delivery by modernizing the technological backbone of the organization. Through the implementation of robust cybersecurity frameworks, Strobel protects sensitive patient data while facilitating the rapid expansion of digital health services. The Chief Information Officer maintains a focus on innovation to drive better clinical outcomes for patients receiving homecare and grief support services.

Nikki Romence, the Chief People Officer at Chapters Health System, architects the human resources strategy to attract, develop, and retain top-tier clinical and administrative talent. Romence oversees recruitment, employee engagement, and professional development programs that support the workforce dedicated to hospice and palliative care. By fostering a positive organizational culture, the Chief People Officer ensures that staff members remain motivated and equipped to provide exceptional patient care. This leadership role involves managing labor relations and implementing policies that promote workplace safety and inclusivity. Nikki Romence directly impacts the success of the organization by building a resilient and skilled team capable of meeting the demands of the healthcare industry. Through the design of comprehensive benefits and training initiatives, Romence supports the long-term growth and stability of the workforce. The Chief People Officer drives organizational excellence by aligning human capital strategies with the core mission of providing compassionate care to patients and families.

Tara Friedman, the Chief Medical Officer at Chapters Health System, leads the clinical strategy and medical oversight for all hospice, palliative, and homecare services. Friedman establishes the clinical standards and protocols that guide medical staff in delivering high-quality end-of-life care. By collaborating with physicians and nursing teams, the Chief Medical Officer ensures that all medical practices align with the latest evidence-based guidelines and patient needs. This leadership role involves overseeing clinical quality improvement initiatives and ensuring compliance with healthcare regulations. Tara Friedman directly impacts patient outcomes by fostering a culture of clinical excellence and continuous learning. Through the implementation of advanced care models, Friedman enhances the effectiveness of palliative and hospice services across the organization. The Chief Medical Officer drives the medical vision of the company, ensuring that every patient receives compassionate, expert care that addresses both physical and emotional needs during the most critical stages of life.