Leadership Overview
Chapters Health System has 7 executives leading key functions including financial strategy, information technology, hospice operations, PACE administration, care division finance, human resources, and hospice and PACE leadership.
Committed to compassionate end-of-life support, Chapters Health System delivers comprehensive hospice, palliative, homecare, and grief services across Florida to improve patient quality of life.
Committed to compassionate end-of-life support, Chapters Health System delivers comprehensive hospice, palliative, homecare, and grief services across Florida to improve patient quality of life.
Leadership Roles at Chapters Health System
Todd Webb - Chief Financial Officer
Todd Webb, the Chief Financial Officer at Chapters Health System, directs all fiscal planning and capital allocation strategies. Managing the financial health of the organization, the Chief Financial Officer ensures long-term sustainability through rigorous budget oversight and revenue cycle management. This leadership role involves analyzing market trends within the hospice and homecare sectors to optimize resource distribution. By implementing robust financial controls, Todd Webb directly impacts the ability of the company to expand service delivery across the Florida region. Webb maintains close collaboration with the Board to align fiscal objectives with the broader mission of providing high-quality palliative care. Through precise forecasting and risk assessment, the Chief Financial Officer secures the necessary capital to support clinical innovation and operational excellence, ultimately strengthening the financial foundation required for delivering essential grief services to the community.
Joe Murray - Division Chief Financial Officer, Care
Joe Murray, the Division Chief Financial Officer, Care at Chapters Health System, manages the financial performance and budgetary requirements for the care division. Overseeing the fiscal health of specific service lines, the Division Chief Financial Officer, Care ensures that resources are allocated effectively to support clinical operations. This leadership role involves monitoring financial metrics and identifying opportunities for cost optimization within the hospice and homecare sectors. By analyzing divisional performance, Joe Murray provides actionable insights that guide strategic planning and resource management. Murray collaborates with operational leaders to align financial goals with the delivery of high-quality patient care. Through rigorous financial oversight, the Division Chief Financial Officer, Care supports the sustainability of essential health services across the Florida market. Ultimately, Murray ensures that the care division maintains the financial stability necessary to provide compassionate support to patients and families in need.
Jason D'Auria - Chief Operating Officer, Hospice
Jason D'Auria, the Chief Operating Officer, Hospice at Chapters Health System, directs the daily clinical and administrative operations for all hospice service lines. Overseeing the delivery of end-of-life care, the Chief Operating Officer, Hospice ensures that every patient receives high-quality, compassionate support. This leadership role involves standardizing care protocols and optimizing staffing models to meet the growing demand for palliative services across the Florida market. By streamlining operational workflows, Jason D'Auria improves the efficiency of hospice care delivery while maintaining strict adherence to regulatory standards. D'Auria collaborates with clinical teams to foster a culture of excellence and patient-centered care. Through the implementation of strategic operational improvements, the Chief Operating Officer, Hospice drives consistent service quality. Ultimately, D'Auria ensures that the organization remains a leader in providing essential hospice and grief services to the community.
Marwa El-Menshawi - Chief Operating Officer, PACE
Marwa El-Menshawi, the Chief Operating Officer, PACE at Chapters Health System, manages the operational execution of the Program of All-Inclusive Care for the Elderly. Overseeing the integration of medical and social services, the Chief Operating Officer, PACE ensures that elderly patients receive comprehensive support within their own homes and communities. This leadership role involves coordinating multidisciplinary teams to deliver personalized care plans that address complex health needs. By refining operational processes, Marwa El-Menshawi enhances the accessibility and effectiveness of PACE services across the region. El-Menshawi works closely with clinical leadership to ensure that care delivery models remain responsive to the evolving requirements of the aging population. Through the optimization of service delivery, the Chief Operating Officer, PACE supports the mission of promoting independence and dignity for all program participants. Ultimately, El-Menshawi drives operational success by maintaining high standards of care and service coordination.
Rhonda White - President, Hospice and PACE
Rhonda White, the President, Hospice and PACE at Chapters Health System, directs the strategic vision and operational success for both hospice and PACE service lines. Overseeing the expansion of these critical care programs, the President, Hospice and PACE ensures that the organization meets the diverse needs of the aging population across Florida. This leadership role involves setting long-term goals and driving initiatives that enhance the quality and reach of palliative and homecare services. By aligning clinical and operational strategies, Rhonda White fosters a cohesive approach to patient care that prioritizes dignity and comfort. White works with the executive team to navigate the complex healthcare landscape and secure the future of these essential services. Through visionary leadership, the President, Hospice and PACE supports the mission of providing compassionate end-of-life and elderly care. Ultimately, White ensures that the organization remains a trusted provider of high-quality health services.
Sheri Strobel - Chief Information Officer
Sheri Strobel, the Chief Information Officer at Chapters Health System, architects the digital infrastructure supporting clinical and administrative workflows. Overseeing the integration of electronic health records and data security protocols, the Chief Information Officer ensures seamless information flow across all hospice and homecare facilities. This leadership role involves modernizing technology stacks to enhance patient care coordination and operational efficiency. By leveraging advanced analytics, Sheri Strobel drives data-informed decision-making processes that improve clinical outcomes throughout the organization. Strobel manages complex cybersecurity initiatives to protect sensitive patient information while maintaining compliance with healthcare regulations. Through the deployment of scalable software solutions, the Chief Information Officer enables the workforce to deliver superior palliative care services. Ultimately, Strobel optimizes the technological landscape to support the mission of providing compassionate support to patients and families across the entire service network.
Nikki Romence - Chief People Officer
Nikki Romence, the Chief People Officer at Chapters Health System, directs all human capital strategies, including talent acquisition, employee engagement, and organizational development. Overseeing the workforce culture, the Chief People Officer ensures that the organization attracts and retains top-tier clinical and administrative talent. This leadership role involves designing professional development programs that empower staff to deliver exceptional hospice and palliative care. By fostering an inclusive and supportive work environment, Nikki Romence drives employee satisfaction and operational productivity. Romence collaborates with the executive team to align human resources initiatives with the broader mission of the company. Through the implementation of effective performance management systems, the Chief People Officer supports the growth and well-being of the entire workforce. Ultimately, Romence ensures that the organization maintains a highly skilled and motivated team capable of providing compassionate care to patients and families throughout the region.
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