Health Executive and Leadership Team

Joseph Pores, the Founder & Chief Executive Officer at Health, directs the overarching strategic vision and long-term growth initiatives for the organization. Overseeing the expansion of medical answering and nurse triage services, the Founder & Chief Executive Officer ensures that all clinical support offerings maintain high standards of patient satisfaction. This leadership role involves constant evaluation of market trends to refine patient access solutions across the nation. By fostering partnerships with healthcare providers, Joseph Pores drives the company toward operational excellence and sustained industry relevance. The Founder & Chief Executive Officer maintains a focus on integrating advanced technology to support seamless communication between patients and medical professionals. Through consistent oversight of corporate objectives, the Founder & Chief Executive Officer secures the company position as a leader in clinical trial support and patient outreach services, ultimately ensuring that every operational decision aligns with the core mission of improving healthcare delivery.

Nicholas Koutrakos, the Chief Financial Officer at Health, manages the fiscal health and long-term financial planning for the organization. Overseeing budget allocation and revenue growth strategies, the Chief Financial Officer ensures that resources support the expansion of clinical trial support and patient access services. This leadership role involves analyzing financial data to drive investment in advanced technology and infrastructure. Nicholas Koutrakos maintains strict oversight of financial reporting, ensuring that all fiscal activities align with corporate goals and regulatory requirements. By evaluating the profitability of various service lines, the Chief Financial Officer provides the necessary insights to guide strategic decision-making across the company. The Chief Financial Officer works to optimize cost structures, allowing for continued investment in high-quality medical answering solutions. Through disciplined financial management, the Chief Financial Officer supports the overall stability and growth of the company, ensuring that the organization remains well-positioned to serve healthcare providers across the nation.

Alex Karanau, the Chief Information Officer & Chief Compliance Officer at Health, architects the secure technological infrastructure and ensures rigorous adherence to healthcare data regulations. Overseeing the integration of advanced communication systems, the Chief Information Officer & Chief Compliance Officer guarantees that all patient data remains protected and HIPAA-compliant. This dual-function role involves managing cybersecurity protocols and maintaining the integrity of clinical trial support platforms. Alex Karanau drives the implementation of innovative software solutions to enhance operational efficiency for nurse triage and patient scheduling services. By monitoring evolving regulatory landscapes, the Chief Information Officer & Chief Compliance Officer ensures that the company maintains full compliance across all regional operations. The Chief Information Officer & Chief Compliance Officer collaborates with other executives to align technical capabilities with business objectives, ultimately securing the company reputation for data security and reliable, high-tech patient communication services.

Rosa May, the Managing Director at Health, oversees daily operational workflows and the execution of patient access scheduling services. Managing Director responsibilities include optimizing internal processes to ensure that nurse triage and medical answering teams function with maximum efficiency. By coordinating across departments, the Managing Director maintains high service quality for healthcare providers throughout the country. This role involves monitoring performance metrics to guarantee that patient interactions remain HIPAA-compliant and effective. Rosa May drives the implementation of customized outreach campaigns, ensuring that clinical support services meet the specific needs of diverse medical practices. The Managing Director works closely with other leadership to refine operational strategies, focusing on scalability and service reliability. Through rigorous management of internal resources, the Managing Director supports the company goal of streamlining healthcare operations, ultimately enhancing the connection between patients and providers while maintaining strict data security standards.