CAFUA MANAGEMENT Executive and Leadership Team

Mark Cafua, the Chief Executive Officer at CAFUA MANAGEMENT, directs the overarching strategic vision for the largest Dunkin' franchisee in the United States. Overseeing the expansion of over 200 locations across six states, the Chief Executive Officer ensures alignment between corporate goals and daily restaurant performance. Mark Cafua prioritizes the integration of integrity and teamwork into every facet of the business model. By managing relationships with key stakeholders and the board, the Chief Executive Officer maintains the company's competitive edge in the hospitality sector. This leadership role involves identifying new market opportunities and optimizing the portfolio to ensure long-term sustainability. Through consistent focus on quality products and guest satisfaction, the Chief Executive Officer drives the organization toward continued growth. Ultimately, the Chief Executive Officer secures the financial health and operational reputation of the entire enterprise.

Felicia Cafua, the Chief Operating Officer at CAFUA MANAGEMENT, manages the daily execution of restaurant operations across the entire six-state footprint. Focusing on the efficiency of the 200-plus locations, the Chief Operating Officer implements standardized procedures to ensure consistent quality and service delivery. Felicia Cafua coordinates with regional managers to streamline supply chain logistics and maintain high standards for guest experiences. This leadership role requires constant monitoring of performance metrics to identify areas for operational improvement. By refining internal processes, the Chief Operating Officer supports the company's mission of creating memorable moments for every customer. The Chief Operating Officer also collaborates with other C-suite leaders to translate strategic objectives into actionable field initiatives. Through rigorous oversight of daily workflows, the Chief Operating Officer guarantees that the organization meets its ambitious service targets while maintaining a supportive environment for all staff members.

Vance White, the Chief Information Officer at CAFUA MANAGEMENT, architects the digital infrastructure necessary to support a massive network of restaurant locations. Overseeing the implementation of point-of-sale systems and data analytics platforms, the Chief Information Officer ensures that technology drives operational efficiency and guest satisfaction. Vance White manages the security of digital assets and the integration of new software solutions across the six-state operational territory. This leadership role involves aligning technical capabilities with the broader business goals of the organization. By leveraging data-driven insights, the Chief Information Officer assists other executives in making informed decisions regarding market expansion and resource allocation. The Chief Information Officer also maintains the reliability of communication networks that connect the corporate office to individual restaurant sites. Through continuous innovation in the digital space, the Chief Information Officer supports the company's commitment to providing seamless and high-quality experiences for every guest.

Christopher Cook, the Chief People Officer at CAFUA MANAGEMENT, directs the human resources strategy to cultivate a supportive and high-performing workforce across all locations. Overseeing talent acquisition, employee benefits, and professional development programs, the Chief People Officer ensures that the company remains an employer of choice within the hospitality industry. Christopher Cook fosters a culture rooted in respect and teamwork, which directly impacts the quality of service provided to guests. This leadership role involves designing competitive compensation structures and training initiatives that empower staff members to grow within the organization. By collaborating with the executive team, the Chief People Officer aligns workforce capabilities with the company's long-term growth objectives. The Chief People Officer also manages internal communications and employee engagement efforts to maintain high morale. Through these comprehensive people-focused strategies, the Chief People Officer strengthens the foundation of the business and supports the overall mission of the organization.