BIGGBY COFFEE Executive and Leadership Team

July, 2026

Leadership Overview

BIGGBY COFFEE has 5 executives leading key functions including marketing, operations, finance, and strategy.

Driven by a commitment to quality and community, BIGGBY COFFEE provides coffee, tea, pastries, and sandwiches, impacting the hospitality sector with its distinct market presence.

Leadership Roles at BIGGBY COFFEE

  • President & Chief Financial Officer - Erin Kaylor
  • President - John Gilkey
  • President - Tim Hoffman
  • Chief Marketing Officer - Rita Bettino
  • BaM Chief of Staff - Marilynn Funk
  • Erin Kaylor - President & Chief Financial Officer

    Erin Kaylor, the President & Chief Financial Officer at BIGGBY COFFEE, directs financial strategy and oversees corporate operations. Kaylor manages all fiscal activities, including budgeting, financial planning, and investment analysis, ensuring the company's financial health and stability. This dual leadership role involves guiding strategic growth initiatives while maintaining rigorous financial controls. By optimizing capital allocation and managing risk, Erin Kaylor supports BIGGBY COFFEE's long-term profitability and market expansion. The President & Chief Financial Officer's oversight extends to operational efficiency, ensuring that business processes align with financial objectives. Kaylor's expertise is critical in navigating market dynamics and securing resources for future development.
    Erin Kaylor

    John Gilkey - President

    John Gilkey, the President at BIGGBY COFFEE, drives overall business strategy and operational execution. Gilkey leads key initiatives aimed at expanding market reach and enhancing customer experience across all locations. This executive position involves fostering a culture of innovation and operational excellence throughout the organization. By setting strategic priorities and guiding departmental objectives, John Gilkey ensures cohesive progress towards company goals. The President's role is pivotal in shaping BIGGBY COFFEE's future direction and competitive positioning within the hospitality industry. Gilkey's leadership focuses on sustainable growth and maximizing shareholder value through effective management.

    Tim Hoffman - President

    Tim Hoffman, the President at BIGGBY COFFEE, spearheads strategic planning and organizational development. Hoffman directs efforts to enhance operational performance and drive market penetration in key geographic areas. This leadership capacity involves cultivating strategic partnerships and overseeing the implementation of new business models. By focusing on scalable growth strategies, Tim Hoffman ensures BIGGBY COFFEE maintains a competitive edge. The President's responsibilities include fostering cross-functional collaboration to achieve ambitious corporate targets. Hoffman's vision guides the company's evolution, emphasizing innovation and customer satisfaction as core drivers of success.

    Rita Bettino - Chief Marketing Officer

    Rita Bettino, the Chief Marketing Officer at BIGGBY COFFEE, directs all brand strategy and consumer engagement initiatives. Bettino architects comprehensive marketing campaigns designed to enhance brand visibility and customer loyalty across all operational regions. This leadership role involves overseeing digital marketing, public relations, and in-store promotional activities, ensuring consistent brand messaging. By analyzing market trends and consumer behavior, Rita Bettino drives the development of innovative marketing approaches that resonate with the target demographic. The Chief Marketing Officer's efforts directly support BIGGBY COFFEE's expansion goals and reinforce its position within the competitive hospitality landscape. Bettino's strategic oversight ensures that marketing investments yield measurable returns and contribute to sustained revenue growth.

    Marilynn Funk - BaM Chief of Staff

    Marilynn Funk, the BaM Chief of Staff at BIGGBY COFFEE, manages strategic initiatives and operational efficiency across key business units. Funk coordinates cross-functional teams to execute high-priority projects, ensuring alignment with corporate objectives. This role involves facilitating communication between executive leadership and operational departments, streamlining decision-making processes. By identifying areas for process improvement and resource optimization, Marilynn Funk enhances overall organizational performance. The BaM Chief of Staff's responsibilities include developing and implementing operational frameworks that support BIGGBY COFFEE's growth trajectory. Funk's focus on operational excellence directly contributes to the company's ability to deliver quality products and services consistently.

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    Frequently Asked Questions Regarding BIGGBY COFFEE Top Executives and Leadership Team

    Who leads BIGGBY COFFEE?
    BIGGBY COFFEE is led by Erin Kaylor (President & Chief Financial Officer), along with executives such as John Gilkey (President) and Tim Hoffman (President).
    Who is part of BIGGBY COFFEE’s executive team?
    The executive team of BIGGBY COFFEE includes leaders such as Erin Kaylor (President & Chief Financial Officer), John Gilkey (President), Tim Hoffman (President) and other senior executives.
    How many executives does BIGGBY COFFEE have?
    BIGGBY COFFEE has 5 executives leading key business areas.
    What roles are included in BIGGBY COFFEE’s leadership team?
    The leadership team of BIGGBY COFFEE includes roles such as President & Chief Financial Officer, President, President, Chief Marketing Officer, BaM Chief of Staff.