Leadership Overview
BIGGBY COFFEE has 5 executives leading key functions including strategy, marketing, operations, and finance.
Driven by a commitment to quality and community, BIGGBY COFFEE provides coffee, tea, pastries, and sandwiches, establishing a significant presence in the hospitality sector.
Driven by a commitment to quality and community, BIGGBY COFFEE provides coffee, tea, pastries, and sandwiches, establishing a significant presence in the hospitality sector.
Leadership Roles at BIGGBY COFFEE
Michael McFall - Co-Founder & Chief Executive Officer
Michael McFall, the Co-Founder & Chief Executive Officer at BIGGBY COFFEE, directs the overarching strategy and vision for the company. McFall guides the executive team in executing initiatives that align with the brand's mission of providing quality coffee, tea, pastries, and sandwiches. His leadership ensures operational efficiency and market expansion across the United States, particularly focusing on the Michigan region where the company is headquartered. Michael McFall's role involves fostering innovation within the product offerings and maintaining the company's strong community ties. This executive guides the development of new store concepts and franchise partnerships, driving sustainable growth and reinforcing BIGGBY COFFEE's position in the hospitality industry. The Chief Executive Officer's focus remains on long-term profitability and brand integrity.
Erin Kaylor - President & Chief Financial Officer
Erin Kaylor, the President & Chief Financial Officer at BIGGBY COFFEE, directs the company's financial operations and overall business strategy. Kaylor oversees all fiscal activities, including budgeting, financial planning, and investment management, ensuring the company's financial health and stability. Her leadership extends to driving strategic initiatives that support the expansion and profitability of BIGGBY COFFEE's diverse product lines, including coffee, tea, pastries, and sandwiches. The President & Chief Financial Officer works closely with other executives to achieve corporate objectives and enhance shareholder value. Erin Kaylor's dual role ensures that financial prudence underpins all strategic decisions, guiding the company's growth trajectory from its Michigan headquarters. This executive is pivotal in managing capital allocation and financial risk.

Tim Hoffman - President
Tim Hoffman, the President at BIGGBY COFFEE, drives operational excellence and strategic growth across the organization. Hoffman oversees key business functions, ensuring the efficient delivery of BIGGBY COFFEE's extensive menu of coffee, tea, pastries, and sandwiches. His leadership focuses on optimizing store performance, enhancing customer experience, and supporting franchise partners. The President plays a crucial role in implementing business strategies that align with the company's mission and market position. Tim Hoffman's responsibilities include fostering a culture of innovation and collaboration, essential for maintaining BIGGBY COFFEE's competitive edge in the hospitality sector. This executive's focus is on driving operational efficiency and expanding market reach.
Rita Bettino - Chief Marketing Officer
Rita Bettino, the Chief Marketing Officer at BIGGBY COFFEE, architects and executes comprehensive marketing strategies to enhance brand visibility and customer engagement. Bettino oversees all promotional campaigns, digital marketing efforts, and public relations activities, ensuring consistent brand messaging across all platforms. Her responsibilities include analyzing market trends and consumer behavior to identify new opportunities for growth and customer acquisition. The Chief Marketing Officer drives initiatives that support the company's expansion and strengthens its connection with local communities. Rita Bettino's strategic direction ensures that BIGGBY COFFEE's unique offerings of coffee, tea, pastries, and sandwiches resonate with a broad audience. This leadership role is critical in maintaining customer loyalty and attracting new patrons to the brand's numerous locations.
Marilynn Funk - BaM Chief of Staff
Marilynn Funk, the BaM Chief of Staff at BIGGBY COFFEE, provides critical operational support and strategic project management to the executive leadership team. Funk facilitates communication and alignment across various departments, ensuring that strategic objectives are met efficiently. Her role involves streamlining internal processes and optimizing workflows to enhance overall business performance. The BaM Chief of Staff plays a key part in translating high-level company goals into actionable plans, supporting the delivery of BIGGBY COFFEE's core products: coffee, tea, pastries, and sandwiches. Marilynn Funk's contributions are vital for maintaining operational excellence and supporting the company's growth initiatives. This position ensures seamless execution of business strategies and fosters a cohesive work environment.
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