Leadership Overview
BIGGBY COFFEE has 4 executives leading key functions including marketing, operations, finance, and strategy.
Driven by a commitment to community and quality, BIGGBY COFFEE provides coffee, tea, pastries, and sandwiches, impacting the hospitality sector with its unique brand experience.
Driven by a commitment to community and quality, BIGGBY COFFEE provides coffee, tea, pastries, and sandwiches, impacting the hospitality sector with its unique brand experience.
Leadership Roles at BIGGBY COFFEE
Erin Kaylor - President & Chief Financial Officer
Erin Kaylor, the President & Chief Financial Officer at BIGGBY COFFEE, directs the company's financial strategy and overall business operations. Kaylor oversees all fiscal activities, including budgeting, financial planning, and investment management, ensuring the financial health and sustainable growth of BIGGBY COFFEE. This dual leadership role involves setting the strategic direction for the organization while also managing the intricate financial aspects of providing coffee, tea, pastries, and sandwiches. Erin Kaylor works to optimize profitability and operational efficiency across all facets of the business, from supply chain management to franchise relations. By providing critical financial insights and strategic leadership, Kaylor guides BIGGBY COFFEE's expansion and market penetration. The President & Chief Financial Officer's expertise is fundamental to maintaining financial stability and driving long-term value for the company.

Timothy Hoffman - President
Timothy Hoffman, the President at BIGGBY COFFEE, drives the company's strategic vision and operational execution. Hoffman leads the executive team in expanding market presence and enhancing the customer experience across all BIGGBY COFFEE locations. This leadership position involves overseeing the development and implementation of growth strategies, ensuring the consistent delivery of high-quality coffee, tea, pastries, and sandwiches. Timothy Hoffman focuses on fostering a strong company culture and driving operational excellence throughout the franchise network. By championing innovation and strategic partnerships, Hoffman strengthens BIGGBY COFFEE's competitive advantage in the hospitality industry. The President's role is critical in guiding the company's trajectory and achieving its long-term business objectives.
Rita Bettino - Chief Marketing Officer
Rita Bettino, the Chief Marketing Officer at BIGGBY COFFEE, directs all brand communication and customer engagement strategies. Overseeing the development and execution of marketing campaigns, Bettino ensures consistent brand messaging across all platforms, driving customer acquisition and loyalty. This leadership role involves analyzing market trends and consumer behavior to identify new growth opportunities for BIGGBY COFFEE's diverse product offerings, including coffee, tea, pastries, and sandwiches. Bettino collaborates closely with operations and finance teams to align marketing initiatives with overall business objectives and budget constraints. By crafting compelling narratives and innovative promotional activities, Rita Bettino strengthens the company's market presence and enhances its reputation within the competitive hospitality industry. The Chief Marketing Officer's efforts are crucial for expanding the reach of BIGGBY COFFEE's offerings and solidifying its position in key regions.
Marilynn Funk - BaM Chief of Staff
Marilynn Funk, the BaM Chief of Staff at BIGGBY COFFEE, provides strategic support and operational oversight to the executive leadership team. Funk manages key initiatives, streamlines internal processes, and ensures effective communication across departments, facilitating the seamless execution of the company's strategic vision. This role involves coordinating cross-functional projects, from product development to operational enhancements, ensuring alignment with BIGGBY COFFEE's mission to serve quality coffee, tea, pastries, and sandwiches. Marilynn Funk acts as a central point of contact for critical business operations, driving efficiency and supporting the strategic objectives of the BaM division. By optimizing resource allocation and fostering collaboration, Funk enhances the overall operational effectiveness of BIGGBY COFFEE. The BaM Chief of Staff's contributions are vital for maintaining momentum and achieving organizational goals within the dynamic hospitality sector.
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