Baskin-Robbins Executive and Leadership Team

July, 2026

Leadership Overview

Baskin-Robbins has 11 executives leading key functions including strategy, finance, and operations.

Driven by a passion for frozen treats, Baskin-Robbins is dedicated to providing a delightful experience through its wide array of ice cream flavors and custom creations, solidifying its market presence.

Leadership Roles at Baskin-Robbins

  • Chief Executive Officer - Ashok Pandya
  • Founder and Chief Executive Officer - Jill Jackson
  • President & Chief Executive Officer - Lindsey Gail Millet
  • Group Chief Executive Officer - Jayden Wells
  • Chief Financial Officer - Gracie Grant
  • Director Chief Financial Officer - Kohei Shirai
  • President & Chief Operating Officer - Terry Adkisson
  • President & Owner - Rafiq Majeed
  • President - Marlene Baskin
  • President of Guzler K Inc - Khalid Elaoufir
  • Ashok Pandya - Chief Executive Officer

    Ashok Pandya, the Chief Executive Officer at Baskin-Robbins, directs the overarching corporate strategy and operational execution. Pandya guides the company's expansion initiatives, ensuring alignment with market demands for innovative ice cream products and treats. This leadership involves optimizing franchise relations and driving growth across domestic and international markets. The Chief Executive Officer's focus remains on enhancing the guest experience and maintaining Baskin-Robbins' position as a premier destination for frozen desserts. Ashok Pandya oversees the integration of new product lines and the refinement of existing offerings to meet evolving consumer preferences. Strategic planning for long-term sustainability and profitability falls under this executive's purview, ensuring the brand's continued success in the competitive food service industry.

    Jill Jackson - Founder and Chief Executive Officer

    Jill Jackson, the Founder and Chief Executive Officer at Baskin-Robbins, established the foundational principles of the brand, emphasizing quality and customer delight. Jackson's ongoing leadership guides the company's strategic vision, focusing on innovation in ice cream flavors and frozen treats. The Founder and Chief Executive Officer oversees the brand's legacy, ensuring its continued relevance and appeal to new generations of consumers. This role involves championing the core values that have defined Baskin-Robbins since its inception. Jill Jackson's influence extends to shaping the company culture and fostering a commitment to excellence across all operational facets. The strategic direction set by Jackson aims to preserve the brand's heritage while adapting to contemporary market dynamics and consumer tastes.

    Lindsey Gail Millet - President & Chief Executive Officer

    Lindsey Gail Millet, the President & Chief Executive Officer at Baskin-Robbins, drives the company's strategic direction and operational performance. Millet oversees all aspects of the business, from product development to franchise management, ensuring consistent brand experience across all locations. The President & Chief Executive Officer focuses on expanding market reach and enhancing profitability through innovative offerings and efficient operations. This leadership role involves fostering strong relationships with franchisees and stakeholders to support growth objectives. Lindsey Gail Millet's strategic initiatives aim to solidify Baskin-Robbins' position as a leader in the ice cream and dessert market. The executive's responsibilities include navigating competitive landscapes and identifying new opportunities for brand advancement and consumer engagement.

    Jayden Wells - Group Chief Executive Officer

    Jayden Wells, the Group Chief Executive Officer at Baskin-Robbins, directs the global strategy and operational framework for the organization. Wells is responsible for driving growth across diverse markets, ensuring the brand's consistent delivery of quality ice cream and treats. The Group Chief Executive Officer oversees the integration of business units and the optimization of resources to achieve corporate objectives. This leadership position involves fostering innovation and maintaining high standards in product development and customer service. Jayden Wells's strategic imperatives focus on expanding the company's footprint and enhancing shareholder value. The executive's purview includes managing complex international operations and adapting business models to regional market demands.

    Gracie Grant - Chief Financial Officer

    Gracie Grant, the Chief Financial Officer at Baskin-Robbins, manages the company's financial health and strategic fiscal planning. Grant oversees all financial operations, including budgeting, forecasting, and financial reporting, ensuring compliance with regulatory standards. The Chief Financial Officer plays a critical role in capital allocation and investment decisions, supporting the brand's growth initiatives and operational efficiency. This executive's responsibilities extend to risk management and the development of financial strategies that enhance profitability and shareholder value. Gracie Grant works closely with other leadership members to align financial objectives with the company's overall business strategy. The focus remains on maintaining a strong financial foundation to support Baskin-Robbins' market expansion and product innovation.

    Kohei Shirai - Director Chief Financial Officer

    Kohei Shirai, the Director Chief Financial Officer at Baskin-Robbins, oversees critical financial functions and contributes to strategic fiscal management. Shirai directs financial planning and analysis, ensuring the fiscal integrity of the company's operations and investments. The Director Chief Financial Officer supports the executive team in making informed financial decisions that drive business growth and operational effectiveness. This role involves monitoring financial performance, identifying cost-saving opportunities, and ensuring compliance with financial regulations. Kohei Shirai's expertise aids in the development of robust financial models that support Baskin-Robbins' long-term objectives. The executive's contributions are vital to maintaining financial stability and optimizing resource allocation across the organization.

    Terry Adkisson - President & Chief Operating Officer

    Terry Adkisson, the President & Chief Operating Officer at Baskin-Robbins, directs the company's day-to-day operations and ensures seamless execution of business strategies. Adkisson oversees supply chain management, franchise operations, and store-level performance, focusing on optimizing efficiency and customer satisfaction. The President & Chief Operating Officer plays a key part in implementing operational improvements and maintaining high standards across the Baskin-Robbins network. This leadership position involves managing cross-functional teams to achieve operational excellence and support brand growth. Terry Adkisson's responsibilities include driving innovation in operational processes and ensuring the consistent delivery of quality products and services. The executive's focus is on enhancing the overall guest experience and strengthening the brand's market presence through effective operational management.

    Rafiq Majeed - President & Owner

    Rafiq Majeed, the President & Owner at Baskin-Robbins, leads strategic initiatives and oversees the operational success of designated franchise territories. Majeed focuses on expanding market share and enhancing brand visibility within specific regions, ensuring alignment with Baskin-Robbins' core values and product offerings. The President & Owner is responsible for driving revenue growth and optimizing profitability through effective management of store operations and customer engagement strategies. This leadership role involves fostering strong relationships with local teams and stakeholders to support business objectives. Rafiq Majeed's commitment is to delivering exceptional ice cream experiences and maintaining the highest standards of quality and service. The executive's vision guides the development and execution of localized marketing and operational plans.

    Marlene Baskin - President

    Marlene Baskin, the President at Baskin-Robbins, contributes to the strategic direction and brand legacy of the company. Baskin oversees initiatives that uphold the brand's commitment to quality and innovation in ice cream products and treats. The President plays a role in maintaining the company's reputation and ensuring a consistent, delightful experience for guests. This leadership position involves guiding efforts that resonate with the brand's heritage and appeal to a broad customer base. Marlene Baskin's focus is on preserving the core values that have made Baskin-Robbins a beloved name in desserts. The executive's influence supports the ongoing evolution of the brand while honoring its foundational principles.

    Khalid Elaoufir - President of Guzler K Inc

    Khalid Elaoufir, the President of Guzler K Inc at Baskin-Robbins, directs the strategic operations and business development for the company's franchise entities. Elaoufir focuses on expanding the brand's presence and enhancing operational efficiency within its market segments. The President of Guzler K Inc is responsible for driving revenue growth and ensuring the consistent delivery of high-quality ice cream products and customer service. This leadership role involves implementing effective business strategies and fostering strong relationships with stakeholders to achieve corporate objectives. Khalid Elaoufir's expertise supports the sustained success and market penetration of Baskin-Robbins. The executive's efforts are geared towards optimizing franchise performance and reinforcing the brand's market leadership.

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    Frequently Asked Questions Regarding Baskin-Robbins Top Executives and Leadership Team

    Who leads Baskin-Robbins?
    Baskin-Robbins is led by Ashok Pandya (Chief Executive Officer), along with executives such as Jill Jackson (Founder and Chief Executive Officer) and Lindsey Gail Millet (President & Chief Executive Officer).
    Who is part of Baskin-Robbins’s executive team?
    The executive team of Baskin-Robbins includes leaders such as Ashok Pandya (Chief Executive Officer), Jill Jackson (Founder and Chief Executive Officer), Lindsey Gail Millet (President & Chief Executive Officer) and other senior executives.
    How many executives does Baskin-Robbins have?
    Baskin-Robbins has 10 executives leading key business areas.
    What roles are included in Baskin-Robbins’s leadership team?
    The leadership team of Baskin-Robbins includes roles such as Chief Executive Officer, Founder and Chief Executive Officer, President & Chief Executive Officer, Group Chief Executive Officer, Chief Financial Officer.