Adirondack Health Executive and Leadership Team

Sylvia Getman, the President & Chief Executive Officer at Adirondack Health, directs the overarching strategic vision and operational execution for the healthcare system. This leadership role involves guiding all departments to ensure the delivery of courteous, confidential, and timely patient care, aligning with the organization's pledge to address billing and payment inquiries effectively. Sylvia Getman oversees the integration of financial counseling services with patient care, ensuring individuals facing financial challenges receive necessary assistance. The President & Chief Executive Officer champions initiatives that enhance patient access to hospital pricing information, promoting transparency in accordance with regulatory requirements. This executive drives the organization's commitment to providing comprehensive healthcare solutions, managing relationships with insurance providers, and ensuring adherence to standards set by the Centers for Medicare Services and the New York State Department of Health. Sylvia Getman's strategic direction ensures Adirondack Health maintains its position as a trusted provider of medical services.

William Chapin, the Chief Financial Officer at Adirondack Health, directs the financial strategy and fiscal management of the entire healthcare organization. This executive is responsible for overseeing all financial operations, including billing, payment processing, and revenue cycle management, ensuring a courteous, confidential, and timely approach to patient inquiries. William Chapin manages the organization's financial health, including the collection of co-pays and deductibles at the time of service and the accurate submission of claims to insurance providers. The Chief Financial Officer works closely with financial counselors to develop and implement assistance programs for patients unable to meet their financial obligations, ensuring compliance with affordability regulations. This leadership position involves analyzing financial data, managing budgets, and ensuring adherence to reporting requirements from bodies like the Centers for Medicare Services and the New York State Department of Health. William Chapin's financial oversight is crucial for Adirondack Health's sustainability and its ability to provide accessible medical services.

Patti Hammond, the Chief Operating Officer at Adirondack Health, manages the day-to-day operational activities and service delivery across the healthcare network. This executive ensures that all departments function efficiently, providing patient care in a courteous, confidential, and timely manner, directly supporting the organization's billing and payment inquiry resolution processes. Patti Hammond oversees the implementation of operational policies and procedures that facilitate smooth patient experiences, from initial service to final billing statement. The Chief Operating Officer plays a critical part in coordinating with financial counselors to assist patients who may have difficulty paying for their care, ensuring access to available support programs. This role involves optimizing workflows to manage co-pays, deductibles, and insurance provider submissions, thereby streamlining the revenue cycle. Patti Hammond's operational leadership ensures Adirondack Health consistently meets its service commitments and regulatory obligations, including the publication of hospital pricing information.

Waguih Kirollos, the President, Medical Staff at Adirondack Health, serves as the primary liaison between the medical professionals and the hospital administration. This executive champions the interests of the medical staff, ensuring a collaborative environment focused on delivering exceptional patient care. Waguih Kirollos plays a vital role in maintaining the quality and efficiency of medical services, overseeing the implementation of clinical best practices and ensuring adherence to patient billing and payment protocols. The President, Medical Staff works to foster effective communication channels, addressing concerns related to patient treatment and administrative processes. This leadership position involves guiding the medical staff in navigating complex healthcare regulations and contributing to the organization's financial counseling efforts by ensuring clarity on medical services rendered. Waguih Kirollos's leadership ensures that Adirondack Health's medical team operates cohesively to provide compassionate and effective healthcare.

Irwin Lieb, the Chief Medical Officer at Adirondack Health, provides critical medical leadership and strategic direction for all clinical services. This executive ensures the highest standards of patient care are maintained, aligning medical practices with the organization's commitment to courteous, confidential, and timely treatment. Irwin Lieb oversees the medical staff, guiding clinical protocols and ensuring the effective management of patient health outcomes. The Chief Medical Officer collaborates with administrative teams to integrate clinical operations with financial counseling services, ensuring patients understand their billing statements and have access to support for payment challenges. This role involves reviewing and approving medical policies, ensuring compliance with healthcare regulations, and contributing to the organization's mission of providing accessible, high-quality medical services. Irwin Lieb's medical expertise is fundamental to Adirondack Health's reputation for excellent patient care and its adherence to guidelines from regulatory bodies.