West

Customer Engagement Platforms · Nebraska, United States · 10K+ Employees

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Overview

Headquarters

11650 Miracle Hills Dr, Omaha, Nebraska,...

Phone Number

(800) 232-0900

Revenue

$2.3 Billion

Industry

Customer Engagement Platforms Software Healthcare Software

About West

West Technology Group is an innovative cloud-based global technology partner that connects people and organizations through mission-critical solutions. Their offerings include WestCX, which powers two brands, Mosaicx and TeleVox, focusing on AI-driven, omnichannel solutions for enhanced customer engagement. Mosaicx specializes in customer experience automation using advanced technologies like conversational AI and machine learning, while TeleVox provides communication solutions for healthcare and pharmacy organizations to improve patient engagement. The company aims to deliver personalized experiences and operational efficiency to its clients worldwide.Explore more
West's Social MediaSIC Code 73,737NAICS Code 51,513Show more

West Org Chart

SW
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Team Owner. Chief Executive Officer

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Chief Financial Officer

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Founding Team. Chief Operating Officer Editor...

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Chief Operating Officer At Stewart

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President

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President

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President

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President, Unified Communications Services (W...

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MW
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President

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KA
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Chief Operations Officer

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LA
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Chief Administrative Officer (CAO)

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AF
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Vice President, Corporate Controller

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Assistant Corporate Controller

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Corporate Controller

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Compare Similar Companies to West

Compare insights from companies similar to West, focusing on performance, financial data, growth rates, and unique benchmarks to identify key industry trends and opportunities.

Company Name

Revenue

Number of Employees

Type

Funding

Founded In

Top Executive

West

$2.3B
10K+
Private
$2.9B
1986
SW
Sandra WestTeam Owner. CEO
$2.6B
5K - 10K
Private
$5.7B
1990
Adriano Prado, Manager, Business System & Chief Financial Officer at Genesys
Adriano PradoManager, Business System & Chief Financial Officer
$2.3B
5K - 10K
Private
$1.6B
2000
MN
Mary NelsonPresident Emeritus
$1.3B
5K - 10K
Private
$76.5M
1992
$1.2B
1K - 5K
Public
$411.8M
2001
Amit Mathradas, Chief Executive Officer & Board Member at Five9
Amit MathradasCEO & Board Member
$960.8M
1K - 5K
Private
$2.1B
1973
JQ
Joseph QuitoniFounder & CEO
$393.7M
1K - 5K
Private
-
1973
Royce H., Chief Technology Officer at Aspect
Royce H.Chief Technology Officer
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Products Owned by West

West Digital Media Solutions

InterCall

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West Tech Stack

A closer look at the technologies used by West

Top Customer Engagement Platforms Companies

Frequently Asked Questions Regarding West

What is West's official website?
West's official website is www.west.com
What is West's Revenue?
West's revenue is $2.3 Billion
What is West's SIC code?
West's SIC: 73,737
What is West's NAICS code?
West's NAICS: 51,513
How many employees does West have?
West has 10K+ employees
What industry does West belong to?
West is in the industry of: Customer Engagement Platforms, Software, Healthcare Software
What is West competition?
West top competitors include: Genesys, Aspect, Avaya, Five9
What companies has West acquired?
West has acquired the companies: ClientTell, Omnium Worldwide, InterCall, Unisfair
What technology does West use?
Some of the popular technologies that West uses are: Microsoft IIS, Noosh, WordPress.org, IBM Kenexa
Who is the CFO of West?
West's CFO is Lisa Morton
How do I contact West?
West contact info: Phone number: (800) 232-0900 Website: www.west.com
What does West do?

West Technology Group is an innovative cloud-based global technology partner that connects people and organizations through mission-critical solutions. Their offerings include WestCX, which powers two brands, Mosaicx and TeleVox, focusing on AI-driven, omnichannel solutions for enhanced customer engagement. Mosaicx specializes in customer experienc... e automation using advanced technologies like conversational AI and machine learning, while TeleVox provides communication solutions for healthcare and pharmacy organizations to improve patient engagement. The company aims to deliver personalized experiences and operational efficiency to its clients worldwide.Read More

What are West social media links?
West Linkedin page West Twitter page
Who invested in West?
West has 3 investors including Undisclosed and Undisclosed.
Is West a public company?
West is private company therefore does not currently have an official ticker symbol
See more information about West

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