Genesys

Customer Engagement Platforms · California, United States · 5K - 10K Employees

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Overview

Headquarters

1302 El Camino Real Ste 300, Menlo Park,...

Phone Number

(650) 466-1100

Revenue

$2.6 Billion

Industry

Customer Engagement Platforms Software

About Genesys

Genesys offers an AI-powered customer experience platform, Genesys Cloud CX, designed to enhance customer loyalty and optimize team efficiency. Their solutions include AI automation, virtual agents, and customer journey management, catering to various industries such as financial services, healthcare, and retail. The company serves a global clientele, helping businesses leverage customer experience as a competitive differentiator. With a commitment to responsible AI and a robust partner ecosystem, Genesys aims to transform how organizations engage with their customers.Explore more
Genesys's Social MediaSIC Code 73,737NAICS Code 51,513Show more

Genesys Org Chart

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Adriano Prado, Manager, Business System & Chief Financial Officer at Genesys
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Manager, Business System & Chief Financial Of...

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Senior Vice President and Chief Information O...

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Glenn Nethercutt, Chief Technology Officer & Executive Vice President at Genesys
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Chief Technology Officer & Executive Vice Pre...

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Larry Shurtz, Chief Sales Officer (CSO) at Genesys
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Chief Sales Officer (CSO)

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President

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Chief People Officer

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Chief Accounting Officer (CAO)

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Vice President Controller

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Operations Controller

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Finance Controller

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Controller

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Controller

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Vice President & Controller

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Controller

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Company Name

Revenue

Number of Employees

Type

Funding

Founded In

Top Executive

Genesys

$2.6B
5K - 10K
Private
$5.7B
1990
Adriano Prado, Manager, Business System & Chief Financial Officer at Genesys
Adriano PradoManager, Business System & Chief Financial Officer
$2.3B
5K - 10K
Private
$1.6B
2000
MN
Mary NelsonPresident Emeritus
$2.3B
10K+
Private
$2.9B
1986
SW
Sandra WestTeam Owner. CEO
$1.3B
5K - 10K
Private
$76.5M
1992
$1.2B
1K - 5K
Public
$411.8M
2001
Amit Mathradas, Chief Executive Officer & Board Member at Five9
Amit MathradasCEO & Board Member
$893.8M
1K - 5K
Public
$272M
1994
$393.7M
1K - 5K
Private
-
1973
Royce H., Chief Technology Officer at Aspect
Royce H.Chief Technology Officer
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Products Owned by Genesys

PureCloud

Interactive Intelligence Customer I...

Genesys

Altocloud

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Genesys Tech Stack

A closer look at the technologies used by Genesys

Top Customer Engagement Platforms Companies

Frequently Asked Questions Regarding Genesys

What is Genesys's official website?
Genesys's official website is www.genesys.com
What is Genesys's Revenue?
Genesys's revenue is $2.6 Billion
What is Genesys's SIC code?
Genesys's SIC: 73,737
What is Genesys's NAICS code?
Genesys's NAICS: 51,513
How many employees does Genesys have?
Genesys has 5K - 10K employees
What industry does Genesys belong to?
Genesys is in the industry of: Customer Engagement Platforms, Software
What is Genesys competition?
Genesys top competitors include: Aspect, Five9, Verint, Avaya
What companies has Genesys acquired?
Genesys has acquired the companies: Genesys, BoldChat, Pinkfish, Interactive Intelligence
What technology does Genesys use?
Some of the popular technologies that Genesys uses are: Adswizz, DocuSign, Ember.js, Lucky Orange
Who is the CFO of Genesys?
Genesys's CFO is Adriano Prado
Who is the CTO of Genesys?
Genesys's CTO is Glenn Nethercutt
How do I contact Genesys?
Genesys contact info: Phone number: (650) 466-1100 Website: www.genesys.com
What does Genesys do?

Genesys offers an AI-powered customer experience platform, Genesys Cloud CX, designed to enhance customer loyalty and optimize team efficiency. Their solutions include AI automation, virtual agents, and customer journey management, catering to various industries such as financial services, healthcare, and retail. The company serves a global cliente... le, helping businesses leverage customer experience as a competitive differentiator. With a commitment to responsible AI and a robust partner ecosystem, Genesys aims to transform how organizations engage with their customers.Read More

What are Genesys social media links?
Genesys Linkedin page Genesys Twitter page Genesys Facebook page
Who invested in Genesys?
Genesys has 8 investors including Zoom, ServiceNow, Bank of America and Hellman & Friedman.
Is Genesys a public company?
Genesys is private company therefore does not currently have an official ticker symbol
See more information about Genesys

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