West Executive and Leadership Team

November, 2026

Leadership Overview

West has 10 executives leading key functions including strategy, financial oversight, operational management, and administrative governance.

Focused on delivering advanced cloud-based communication infrastructure, West empowers global enterprises through reliable network services and innovative technology solutions that drive seamless connectivity across diverse digital landscapes.

Leadership Roles at West

  • Team Owner. Chief Executive Officer - Sandra West
  • Chief Financial Officer - Lisa Morton
  • Chief Operating Officer At Stewart - Jerry Stewart
  • Founding Team. Chief Operating Officer Editorial Director - Tiffani Brown
  • President, Unified Communications Services (West) - Scott Etzler
  • President - Michael West
  • President - Nancy Galdi
  • President - Fernando Sumaza
  • Chief Operations Officer - Keith Acker
  • Chief Administrative Officer (CAO) - Lisa Autry
  • Sandra West - Team Owner. Chief Executive Officer

    Sandra West, the Team Owner. Chief Executive Officer at West, directs the overarching corporate strategy and long-term vision for the organization. By aligning cloud-based communication services with evolving market demands, the Chief Executive Officer ensures the company maintains a competitive edge in the technology sector. Sandra West oversees high-level interactions with the Board to secure sustainable growth and operational excellence. This leadership role involves evaluating emerging network infrastructure trends to refine the product roadmap. Through rigorous assessment of market opportunities, the Chief Executive Officer drives the expansion of service capabilities across North American and international markets. By fostering a culture of innovation, the Team Owner. Chief Executive Officer maintains the company's reputation for reliability. Ultimately, the Chief Executive Officer secures the financial health and strategic direction of the entire enterprise.

    Lisa Morton - Chief Financial Officer

    Lisa Morton, the Chief Financial Officer at West, manages all fiscal operations and capital allocation strategies. Overseeing the financial health of the organization, the Chief Financial Officer ensures precise reporting and regulatory compliance across all cloud-based service divisions. Lisa Morton directs the budgeting process to support infrastructure investments and technological development. This leadership role involves collaborating with the executive team to optimize resource distribution and maximize shareholder value. By monitoring global economic trends, the Chief Financial Officer mitigates financial risks associated with large-scale network deployments. The Chief Financial Officer maintains rigorous oversight of internal controls to ensure transparency and operational efficiency. Through strategic financial planning, Morton supports the company's mission to provide robust communication solutions. Ultimately, the Chief Financial Officer drives the fiscal stability required for long-term corporate growth.

    Jerry Stewart - Chief Operating Officer At Stewart

    Jerry Stewart, the Chief Operating Officer At Stewart at West, directs internal processes and service delivery mechanisms. Overseeing the execution of cloud-based communication projects, the Chief Operating Officer At Stewart ensures seamless integration of network infrastructure for enterprise clients. Jerry Stewart manages cross-functional teams to improve operational workflows and service reliability. This leadership role involves refining technical support protocols to enhance client satisfaction across diverse geographic regions. By streamlining internal systems, the Chief Operating Officer At Stewart increases productivity and reduces service latency. The Chief Operating Officer At Stewart collaborates with other executives to align operational output with the company's strategic goals. Through constant monitoring of performance metrics, Stewart optimizes the delivery of communication services. Ultimately, the Chief Operating Officer At Stewart drives the operational excellence necessary for maintaining a high-performance technology environment.

    Tiffani Brown - Founding Team. Chief Operating Officer Editorial Director

    Tiffani Brown, the Founding Team. Chief Operating Officer Editorial Director at West, directs the strategic communication and operational content frameworks. Overseeing the alignment of corporate messaging with technical service offerings, the Founding Team. Chief Operating Officer Editorial Director ensures consistent brand representation across all cloud-based platforms. Tiffani Brown manages the editorial strategy to support the company's market positioning and client engagement initiatives. This leadership role involves coordinating with marketing and product teams to articulate the value of network infrastructure services. By refining internal and external communication channels, the Founding Team. Chief Operating Officer Editorial Director enhances the visibility of the company's technological advancements. Brown drives the development of content that supports sales and operational growth. Ultimately, the Founding Team. Chief Operating Officer Editorial Director secures the integrity of the corporate narrative while supporting the broader mission of the organization.

    Scott Etzler - President, Unified Communications Services (West)

    Scott Etzler, the President, Unified Communications Services (West) at West, directs the strategy and growth of the unified communications division. Overseeing the development of cloud-based collaboration tools, the President, Unified Communications Services (West) ensures that communication services meet the needs of modern enterprises. Scott Etzler manages the product lifecycle to maintain a competitive advantage in the technology market. This leadership role involves identifying new market opportunities for communication infrastructure and expanding the reach of unified services. By aligning product features with client requirements, the President, Unified Communications Services (West) drives revenue growth and market penetration. Etzler collaborates with the sales and engineering teams to deliver integrated solutions that enhance user connectivity. Through strategic planning, the President, Unified Communications Services (West) supports the company's mission of providing seamless communication. Ultimately, Etzler drives the success of the unified communications portfolio.

    Michael West - President

    Michael West, the President at West, directs the strategic initiatives and business development efforts for the organization. Overseeing the expansion of cloud-based technology services, the President ensures that the company remains at the forefront of communication infrastructure innovation. Michael West manages key partnerships to enhance the company's market position and service capabilities. This leadership role involves evaluating new business models to drive sustainable growth across diverse sectors. By fostering collaboration between departments, the President aligns operational activities with the company's long-term objectives. West monitors industry trends to anticipate shifts in the communication landscape and adjust corporate strategy accordingly. Through active engagement with stakeholders, the President supports the company's mission of delivering reliable network solutions. Ultimately, the President drives the strategic growth and market influence of the entire organization.

    Nancy Galdi - President

    Nancy Galdi, the President at West, directs the operational strategy and service delivery for specific business units. Overseeing the implementation of cloud-based communication solutions, the President ensures that client needs are met with precision and reliability. Nancy Galdi manages the performance of service teams to maintain high standards of network infrastructure support. This leadership role involves optimizing internal processes to improve service delivery speed and quality. By analyzing operational data, the President identifies areas for improvement and drives the adoption of new technologies. Galdi collaborates with other executives to ensure that business unit goals align with the company's overall mission. Through effective leadership, the President fosters a culture of accountability and excellence. Ultimately, the President drives the operational success and client satisfaction levels within the assigned business units.

    Fernando Sumaza - President

    Fernando Sumaza, the President at West, directs the strategic growth and market expansion efforts for the company's technology services. Overseeing the development of communication infrastructure, the President ensures that the company provides cutting-edge solutions to global clients. Fernando Sumaza manages the execution of business strategies to increase market share and enhance service offerings. This leadership role involves identifying emerging technologies that can be integrated into the existing cloud-based platform. By building strong relationships with key industry players, the President drives the company's influence in the technology sector. Sumaza monitors competitive dynamics to refine the company's approach to service delivery and client acquisition. Through strategic oversight, the President supports the company's mission of providing reliable and innovative communication tools. Ultimately, the President drives the long-term growth and market competitiveness of the organization.

    Keith Acker - Chief Operations Officer

    Keith Acker, the Chief Operations Officer at West, directs the daily management of technical infrastructure and service maintenance. Overseeing the stability of cloud-based communication networks, the Chief Operations Officer ensures high availability for all enterprise clients. Keith Acker manages the technical support teams to resolve complex network issues and improve system performance. This leadership role involves implementing scalable processes to support the company's growing service portfolio. By optimizing infrastructure utilization, the Chief Operations Officer drives efficiency across all operational departments. Acker collaborates with the engineering teams to integrate new technologies into the existing communication framework. Through rigorous oversight of service level agreements, the Chief Operations Officer maintains the company's commitment to reliability. Ultimately, the Chief Operations Officer drives the technical foundation that supports the company's market presence and long-term operational success.

    Lisa Autry - Chief Administrative Officer (CAO)

    Lisa Autry, the Chief Administrative Officer (CAO) at West, directs the internal administrative functions and corporate governance processes. Overseeing the organizational structure, the Chief Administrative Officer (CAO) ensures that all departments operate with efficiency and compliance. Lisa Autry manages the human resources and facilities strategies to support the company's workforce and operational needs. This leadership role involves streamlining administrative workflows to reduce overhead and improve productivity. By implementing robust governance policies, the Chief Administrative Officer (CAO) maintains the integrity of the company's internal operations. Autry collaborates with the executive team to align administrative support with the company's strategic goals. Through effective management of corporate resources, the Chief Administrative Officer (CAO) supports the company's mission of providing reliable communication services. Ultimately, the Chief Administrative Officer (CAO) drives the operational foundation that enables the company to succeed.

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    Frequently Asked Questions Regarding West Top Executives and Leadership Team

    Who leads West?
    West is led by Sandra West (Team Owner. Chief Executive Officer), along with executives such as Lisa Morton (Chief Financial Officer) and Jerry Stewart (Chief Operating Officer At Stewart).
    Who is part of West’s executive team?
    The executive team of West includes leaders such as Sandra West (Team Owner. Chief Executive Officer), Lisa Morton (Chief Financial Officer), Jerry Stewart (Chief Operating Officer At Stewart) and other senior executives.
    How many executives does West have?
    West has 10 executives leading key business areas.
    What roles are included in West’s leadership team?
    The leadership team of West includes roles such as Team Owner. Chief Executive Officer, Chief Financial Officer, Chief Operating Officer At Stewart, Founding Team. Chief Operating Officer Editorial Director, President, Unified Communications Services (West).