West Executive and Leadership Team

October, 2026

Leadership Overview

West has 10 executives leading key functions including strategy, financial oversight, operational management, and unified communications services.

Focused on delivering advanced cloud-based communication infrastructure, West empowers global enterprises through reliable network solutions and innovative technology platforms that drive seamless connectivity across diverse digital environments.

Leadership Roles at West

  • Team Owner. Chief Executive Officer - Sandra West
  • Chief Financial Officer - Lisa Morton
  • Chief Operating Officer At Stewart - Jerry Stewart
  • Founding Team. Chief Operating Officer Editorial Director - Tiffani Brown
  • President - Tulio Mello
  • President - Fernando Sumaza
  • President - Nancy Galdi
  • President - Michael West
  • President, Unified Communications Services (West) - Scott Etzler
  • Chief Operations Officer - Keith Acker
  • Sandra West - Team Owner. Chief Executive Officer

    Sandra West, the Team Owner. Chief Executive Officer at West, directs the overarching corporate strategy and long-term vision for the organization. By prioritizing the development of cloud-based communication infrastructure, the Chief Executive Officer ensures the company maintains a competitive edge in the technology sector. Sandra West oversees high-level interactions with the Board to align operational goals with market demands. This leadership role involves fostering innovation across all departments to support the delivery of robust network services. Through the implementation of scalable business models, the Chief Executive Officer drives sustainable growth and market expansion. The executive maintains a focus on operational excellence, ensuring that the company provides reliable solutions to a global client base. By managing critical stakeholder relationships, the Chief Executive Officer secures the necessary resources to advance the technological capabilities of the firm.

    Lisa Morton - Chief Financial Officer

    Lisa Morton, the Chief Financial Officer at West, manages the fiscal health and capital allocation strategies for the organization. Overseeing financial planning, reporting, and risk management, the Chief Financial Officer ensures the company maintains a strong balance sheet to support ongoing investments in cloud-based communication technology. Lisa Morton collaborates with other C-suite leaders to optimize resource distribution across various business units. This role involves monitoring market trends to inform budgetary decisions and long-term financial forecasting. By maintaining rigorous internal controls, the Chief Financial Officer protects the assets of the firm while facilitating growth initiatives. The executive drives efficiency by streamlining financial processes and enhancing transparency in reporting. Through strategic financial oversight, Morton supports the broader mission of delivering high-quality network infrastructure services to clients across North American and international markets.

    Jerry Stewart - Chief Operating Officer At Stewart

    Jerry Stewart, the Chief Operating Officer At Stewart at West, directs the internal operational workflows and service delivery mechanisms. Overseeing the execution of complex communication projects, the Chief Operating Officer At Stewart ensures that technical infrastructure meets the rigorous demands of modern enterprise clients. Jerry Stewart coordinates with cross-functional teams to improve service reliability and operational speed. This leadership role involves refining internal processes to maximize productivity and reduce latency in cloud-based service delivery. By implementing standardized operational protocols, the Chief Operating Officer At Stewart drives consistent performance across all service lines. The executive monitors key performance indicators to identify areas for continuous improvement in network management. Through the optimization of operational assets, Stewart supports the company's commitment to providing seamless, high-availability communication solutions to a diverse global customer base.

    Tiffani Brown - Founding Team. Chief Operating Officer Editorial Director

    Tiffani Brown, the Founding Team. Chief Operating Officer Editorial Director at West, manages the strategic alignment of operational output with corporate messaging and content standards. Overseeing the integration of editorial quality into technical service documentation, the Chief Operating Officer Editorial Director ensures that all client-facing communications reflect the innovative nature of the company's cloud-based infrastructure. Tiffani Brown coordinates with technical teams to translate complex network capabilities into clear, actionable insights for the market. This role involves maintaining brand consistency while driving operational efficiency across content-heavy departments. By bridging the gap between technical development and market communication, the Chief Operating Officer Editorial Director supports the company's reputation for excellence. The executive drives engagement through precise, high-impact messaging that highlights the value of the firm's communication services. Brown ensures that all operational narratives remain synchronized with the broader corporate mission.

    Tulio Mello - President

    Tulio Mello, the President at West, directs the strategic growth and market positioning of specific business units within the organization. Overseeing the expansion of cloud-based communication services, the President ensures that the company captures new opportunities in the evolving technology landscape. Tulio Mello collaborates with the executive team to define long-term objectives and drive revenue growth across key sectors. This leadership role involves managing high-level client relationships and identifying potential partnerships that enhance the firm's market reach. By fostering a culture of innovation, the President supports the development of new network infrastructure solutions that address complex communication challenges. The executive monitors competitive dynamics to adjust strategies and maintain a strong market presence. Through the effective management of business unit operations, Mello contributes to the overall success and financial stability of the company.

    Fernando Sumaza - President

    Fernando Sumaza, the President at West, directs the operational strategy and service delivery for designated regional markets. Overseeing the deployment of cloud-based communication infrastructure, the President ensures that local operations align with the global standards of the firm. Fernando Sumaza coordinates with regional teams to optimize service performance and client satisfaction. This leadership role involves analyzing market-specific requirements to tailor the company's technology solutions to local business needs. By driving operational efficiency and resource management, the President supports the company's expansion efforts in key geographic areas. The executive monitors regional performance metrics to identify growth opportunities and mitigate potential risks. Through the strategic oversight of regional operations, Sumaza ensures that the company maintains a consistent and high-quality service experience for all clients within the assigned territory.

    Nancy Galdi - President

    Nancy Galdi, the President at West, directs the strategic initiatives focused on enhancing the company's service portfolio and client engagement models. Overseeing the development of specialized communication solutions, the President ensures that the firm remains at the forefront of cloud-based technology innovation. Nancy Galdi collaborates with cross-functional teams to refine product offerings and improve the overall customer experience. This leadership role involves identifying emerging market needs and directing the necessary resources to address them effectively. By fostering innovation and operational excellence, the President drives the adoption of the company's network infrastructure services. The executive monitors industry developments to inform strategic planning and maintain a competitive advantage. Through the effective management of key initiatives, Galdi supports the company's mission to provide reliable and advanced communication tools to a global enterprise market.

    Michael West - President

    Michael West, the President at West, directs the long-term strategic planning and organizational development for the firm. Overseeing the integration of new technologies into the existing communication infrastructure, the President ensures that the company remains agile in a rapidly changing market. Michael West collaborates with the Board and executive leadership to align corporate goals with technological advancements. This leadership role involves managing the company's overall direction and fostering a culture of continuous improvement. By driving strategic investments in cloud-based platforms, the President supports the delivery of high-performance network services. The executive monitors global market trends to identify new avenues for growth and service diversification. Through the effective oversight of corporate strategy, West ensures that the organization maintains its position as a leader in the communication and network infrastructure industry.

    Scott Etzler - President, Unified Communications Services (West)

    Scott Etzler, the President, Unified Communications Services (West) at West, directs the strategy and operations for the unified communications division. Overseeing the delivery of integrated voice, video, and messaging solutions, the President, Unified Communications Services (West) ensures that the company provides seamless connectivity for enterprise clients. Scott Etzler coordinates with technical and sales teams to drive the adoption of cloud-based communication platforms. This leadership role involves managing the product lifecycle and ensuring that service offerings meet the evolving needs of the market. By focusing on user experience and system reliability, the President, Unified Communications Services (West) supports the company's commitment to high-quality network infrastructure. The executive monitors performance metrics to optimize service delivery and enhance client retention. Through the strategic management of the unified communications portfolio, Etzler drives significant value for the organization.

    Keith Acker - Chief Operations Officer

    Keith Acker, the Chief Operations Officer at West, directs the day-to-day management of the company's technical infrastructure and service delivery platforms. Overseeing the maintenance and scalability of cloud-based communication systems, the Chief Operations Officer ensures that network uptime remains a top priority for all enterprise clients. Keith Acker collaborates with engineering teams to deploy new technologies that enhance the reliability of the firm's service offerings. This leadership role involves managing the logistics of large-scale infrastructure projects to ensure timely delivery and operational stability. By optimizing the performance of existing network assets, the Chief Operations Officer drives efficiency and reduces operational costs. The executive monitors global service trends to anticipate capacity needs and support future growth. Through the rigorous oversight of technical operations, Acker maintains the high standards of service quality expected by the company's diverse client base.

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    Frequently Asked Questions Regarding West Top Executives and Leadership Team

    Who leads West?
    West is led by Sandra West (Team Owner. Chief Executive Officer), along with executives such as Lisa Morton (Chief Financial Officer) and Jerry Stewart (Chief Operating Officer At Stewart).
    Who is part of West’s executive team?
    The executive team of West includes leaders such as Sandra West (Team Owner. Chief Executive Officer), Lisa Morton (Chief Financial Officer), Jerry Stewart (Chief Operating Officer At Stewart) and other senior executives.
    How many executives does West have?
    West has 10 executives leading key business areas.
    What roles are included in West’s leadership team?
    The leadership team of West includes roles such as Team Owner. Chief Executive Officer, Chief Financial Officer, Chief Operating Officer At Stewart, Founding Team. Chief Operating Officer Editorial Director, President.