Fin
Customer Engagement Platforms · California, United States · 1K - 5K Employees
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Overview
Headquarters
55 2nd St Fl 4, San Francisco, Californi...Phone Number
(415) 673-3820Website
www.intercom.comRevenue
$361.3 MillionIndustry
ZI Rank: 4
Signal Type
Dec
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ZI Rank
8
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About Fin
Intercom is the AI customer service company helping businesses deliver incredible customer experiences at scale. Our platform brings together Fin, the AI Agent for customer service, and our next-generation Helpdeska modern workspace that empowers support teams with the speed, intelligence, and tools they need to perform at their best. The company has strong set of values that include Success First, Incredibly High Standards, Open-Mindedness, Resilience, Impatience, Positive and Optimistic thinking, and a Customer Obsessed.Explore more
Fin Org Chart
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Type
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Founded In
Products Owned by Fin
Intercom
Company Profile Activity
Activity Insights
Fin is experiencing very low activity levels compared to other companies in the Software sector.
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Fin financials insights
Gather financial insights about Fin, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2012
Angel/Seed
$1M
2013
Series A
$6M
2014
Series B
$23M
2016
Series C
$50M
2018
Series D
$125M
2026
Debt
$250M
Fin Tech Stack
A closer look at the technologies used by Fin
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Most Recent Scoops
Person-Based
Event
Product Marketing, Events, Contact / Call Center, Customer Engagement, Sales, Omnichannel, Software, Workforce Management, Customer Service, Field /Outside Sales, Artificial Intelligence, Customer Experience, Field Marketing, HR Operations
Person-Based
Events, Customer Service
Event
Person-Based
Des Traynor appeared on a podcast called "Tech Disruptors" on 04/07/2026. Topics discussed include AI pricing models, customer support automation.
Customer Service, Artificial Intelligence
Hiring Plans
Hiring Plans
Fin News & Media
Salesforce acquires Fin, formerly Intercom, for $3.6 billion
The deal adds Fin's AI agent, which the company says resolves 76% of support queries without a human, to Salesforce's Agentforce platformFaye Named Intercom's Services Partner of the Year at 2026 Sales Kickoff
Global AI and CX leader honored for driving innovation and exceptional value across the Intercom ecosystem during a year of hyper-growth. CALABASAS, Calif., Feb. 17, 2026 /PRNewswire/ -- Faye, a global leader in AI, software strategy, deployment, and integrations, is proud to announce it...Intercom expands to Berlin with new AI R&D Hub and 100 jobs
AI customer service firm Intercom has announced the opening of its next R&D hub in Berlin, marking a major investment in the company’s AI-powered customer service platform and its market-leading ...Intercom Team Jets into FundedNext for Exclusive AI Collaboration
AJMAN, United Arab Emirates, May 16, 2025 (GLOBE NEWSWIRE) -- On May 7–8, FundedNext hosted Intercom’s senior delegation, led by Phil Moore (Head of Sales Engineering) and Ciaran Nolan (Senior Director, EMEA), for a focused two-day collaboration at FundedNext’s Operations & Support Hub. FundedNext is one of Intercom’s most strategic and high-impact clients globally. The partners leveraged this event to significantly enhance Fin AI, Intercom’s next-generation AI support assistant, by advising on
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Frequently Asked Questions Regarding Fin
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Intercom is the AI customer service company helping businesses deliver incredible customer experiences at scale. Our platform brings together Fin, the AI Agent for customer service, and our next-generation Helpdeska modern workspace that empowers support teams with the speed, intelligence, and tools they need to perform at their best. The company h... Read More
