CallMiner
Business Intelligence (BI) Software · Massachusetts, United States · 201-500 Employees
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Overview
Headquarters
890 Winter St Ste 210, Waltham, Massachu...Phone Number
(781) 547-5690Website
www.callminer.comRevenue
$63 MillionIndustry
ZI Rank: 4
Signal Type
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ZI Rank
5
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About CallMiner
Headquartered out of Waltham, MA, CallMiner is a global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industrys most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation.Explore more
CallMiner Org Chart
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Revenue
Number of Employees
Type
Funding
Founded In
Products Owned by CallMiner
CallMiner Eureka
Company Profile Activity
Activity Insights
CallMiner is experiencing very low activity levels compared to other companies in the Software sector.
What does this means?
CallMiner is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about CallMiner.
CallMiner financials insights
Gather financial insights about CallMiner, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2006
Series B
$10M
2010
Series C
$4M
2011
Debt
$6.5M
2013
Series D
$9.6M
2015
Private Equity
$12M
Private Equity
$16M
2016
Private Equity
$3M
2019
Private Equity
$75M
CallMiner Tech Stack
A closer look at the technologies used by CallMiner
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Most Recent Scoops
Event
Product Marketing, Events, Contact / Call Center, Customer Engagement, Sales, Omnichannel, Software, Workforce Management, Customer Service, Field /Outside Sales, Artificial Intelligence, Customer Experience, Field Marketing, HR Operations
Hiring Plans
CallMiner has more open roles in Sales than it has had at any time in the past 12 months. Technologies mentioned include: CallMiner Eureka, and Gainsight.
Hiring Plans
Person-Based
Artificial Intelligence, Customer Experience
Person-Based
Artificial Intelligence, Customer Experience
Person-Based
Customer Engagement, Machine Learning, Customer Service, Artificial Intelligence, Customer Experience
CallMiner News & Media
Etech and CallMiner Partner to Deliver End-to-End Conversation Intelligence and Professional Services at Scale
Partnership brings industry-leading AI and analytics capabilities to Etech customers, while expanding CallMiner’s professional services delivery capacity Etech Global Services, a leading enterprise contact center outsourcing provider, has selected CallMiner, the global leader in customer experience (CX) automation powered by deep conversation intelligence, as its primary partner for artificial intelligence (AI) and analytics. The agreement enables […]CallMiner Delivers Breakthrough AI Advancements to Accelerate CX Automation
New innovations in advanced AI classifiers and customizable contact summaries empower organizations with deeper insights, faster discovery, and greater operational efficiency CallMiner, the global leader in customer experience (CX) automation powered by deep conversation intelligence, announced several new and enhanced AI capabilities that strengthen its market-leading platform. These updates deliver greater personalization, enhanced contextual understanding, […]CallMiner Acquires VOCALLS
CallMiner, a Waltham, MA-based provider of AI-powered conversation intelligence to improve customer experience (CX), acquired VOCALLS, a Prague, Czech Republic-based provider of a voice-first conversational AI and automation platform. The amount of the deal was not disclosed. With the acquisition, CallMiner will help organizations embrace customer service and CX automation, better understand what to automate, […] The post CallMiner Acquires VOCALLS appeared first on FinSMEs.CallMiner Acquires Conversational AI and Automation Provider VOCALLS
WALTHAM, Mass.--(BUSINESS WIRE)--CallMiner, the leading provider of AI-powered conversation intelligence to improve customer experience (CX), today announced it has acquired VOCALLS, a leading voice-first conversational AI and automation platform. CallMiner will combine its industry-leading conversation intelligence capabilities with VOCALLS’ voice, chat, social messaging and email AI virtual agents and task automation technology. Together, CallMiner and VOCALLS are transforming contact center
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Headquartered out of Waltham, MA, CallMiner is a global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industrys most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment... Read More
