Calabrio
Highly Engaged Employees
Highly Engaged EmployeesBusiness Intelligence (BI) Software · Minnesota, United States · 501-1,000 Employees
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Overview
Headquarters
241 5th Ave N Ste 1200, Minneapolis, Min...Phone Number
(763) 592-4600Website
www.calabrio.comRevenue
$237 MillionIndustry
ZI Rank: 3
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ZI Rank
6
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About Calabrio
Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite enriches human interactions and empowers your contact center as a brand guardian. We unlock the true voice of the customer and deliver what brands crave: engaging interactions, business intelligence, and profit. Only Calabrio ONE unites workforce optimization, agent engagement, and business intelligence solutions into a true-cloud, enterprise-grade suite that is as agile as your business needs.Explore more
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Calabrio One
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Calabrio is experiencing very low activity levels compared to other companies in the Software sector.
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2007
Series B
$8M
Calabrio Tech Stack
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Calabrio News & Media
Calabrio Launches Omni Agent Intelligence to Unify Quality and Performance Across the Human and AI Agents, No Matter How the Stack Changes
A vendor-agnostic intelligence layer within Calabrio ONE for consistent quality governance, already available for customers Calabrio, the workforce and conversation intelligence company, announced the Calabrio Omni Agent Intelligence, already in the market and available for Calabrio ONE customers. This new omni-agent quality and AI intelligence feature is integrated within Calabrio ONE, providing a single, vendor-agnostic […]Thoma Bravo Completes Acquisition of Verint, a Leader in AI-Driven Customer Experience ...
/PRNewswire/ -- Thoma Bravo, a leading software investment firm, today announced that following the completion of its previously announced acquisition of...loveholidays Selects Calabrio WFM to Increase Contact Centre Efficiency
loveholidays Selects Calabrio Workforce Management to Increase Contact Centre Efficiency - Robust selection process reveals Calabrio’s WFM solution superior to competitors Calabrio, the workforce and conversation intelligence company, today announced a new partnership with loveholidays, the UK and Ireland’s fastest growing and largest online travel agent. With an ever-expanding customer footprint and a goal to become Europe’s number one package…Calabrio launches AI-driven workforce solution for contact centres - Australia
Calabrio unveils Workforce Intelligence, an AI-powered platform enhancing contact centre operations with real-time adaptability and improved agent performance.
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Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite enriches human interactions and empowers your contact center as a brand guardian. We unlock the true voice of the customer and deliver what brands crave: engaging interactions, business intelligence... Read More
