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Interactions

Customer Relationship Management (CRM) Software · Massachusetts, United States · 425 Employees

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About

Headquarters

31 Hayward St Ste E, Franklin, Massachusetts, 0...

Phone Number

(866) 637-9049

Revenue

$227.5 Million

Industry

Customer Relationship Management (CRM) Software Software Development & Design Software

Highlights

$207.4M

Total Funding Amount

$50M

Most Recent Funding Amount

10

Number of Funding Rounds

Who is Interactions

Founded in 2004 and headquartered in Franklin, Massachusetts, Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. Interactions delivers flexible products and solutions designed to meet the growing demand for unified, multichannel customer care. Interactions is delivering unprecedented improvements in the customer experience and significant cost savings for some of the largest brands in the world.Read more

Interactions's Social MediaPopular SearchesInteractions LLCInterActionsInteractions CorpInteractions Consumer Experience Marketing IncInteractions IncSIC Code 73,737NAICS Code 51,518Show more

Interactions Org Chart

PhoneEmail
Peter Mullen
Peter Mullen

Chief Marketing Officer

PhoneEmail
Matthew M.

Chief Financial Officer

PhoneEmail

PhoneEmail

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Compare CEO

How does Mike Iacobucci compare against Competing Companies' CEOs?

Mike Iacobucci

Mike Iacobucci

CEO at Interactions

Top 5%

CEO effectiveness to drive business results

Excellent
0%
Good
0%
Average
100%
Poor
0%
Very Bad
0%
CEO management style
Good
50%
Bad
50%

VS.

Dan Bodner
Bottom 40%

CEO effectiveness to drive business results

Excellent
50%
Good
50%
Average
0%
Poor
0%
Very Bad
0%
CEO management style
Good
57%
Bad
42%
Select a different CEO to compare
Dan Bodner

Dan Bodner

CEO at Verint

Alan Masarek

Alan Masarek

CEO at Avaya

Interactions Company Metrics

Company Insights
Employee Growth Rate
Funding
Funding DateJun 29, 2022
RoundDebt
Amount$50M
InvestorsRunway Growth Finance
Funding DateApr 13, 2020
RoundDebt
Amount$5M
InvestorsPPP
Funding DateAug 08, 2016
RoundPrivate Equity
Amount$56M
InvestorsSoftbank Capital, NewSpring Capital, Sigma Partners, Comcast Ventures, Revolution Growth
See More

$207.4M

Total Funding Amount

$50M

Most Recent Funding Amount

10

Number of Funding Rounds

Acquisitions & Subsidiaries

Nov 10, 2014

Digital Roots

See More Acquisitions & Subsidiaries

Interactions Tech Stack

A closer look at the technologies used by Interactions

Top Companies in United States

Top 10 companies in United States by revenue

Top 10 companies in United States by number of employees

Top 10 companies in United States by total funding amount

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Interactions News & Media

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Frequently Asked Questions regarding Interactions

Where is Interactions located?
Interactions's headquarters are located at 31 Hayward St Ste E, Franklin, Massachusetts, 02038, United States
What is Interactions's phone number?
Interactions's phone number is (866) 637-9049
What is Interactions's official website?
Interactions's official website is www.interactions.com
What is Interactions's Revenue?
Interactions's revenue is $227.5 Million
What is Interactions's SIC code?
Interactions's SIC: 73,737
What is Interactions's NAICS code?
Interactions's NAICS: 51,518
How many employees does Interactions have?
Interactions has 425 employees
What industry does Interactions belong to?
Interactions is in the industry of: Customer Relationship Management (CRM) Software, Software Development & Design, Software
What is Interactions competition?
Interactions top competitors include: Omilia Ltd, Conversica Inc, Uniphore, Inbenta Holdings Inc
What companies has Interactions acquired?
Interactions has acquired the companies: Digital Roots
What technology does Interactions use?
Some of the popular technologies that Interactions uses are: The Trade Desk, YouTube, Microsoft Excel, Google Global Site Tag
Who is the CFO of Interactions?
Interactions's CFO is Matthew M.
How do I contact Interactions?
Interactions contact info: Phone number: (866) 637-9049 Website: www.interactions.com
What does Interactions do?

Founded in 2004 and headquartered in Franklin, Massachusetts, Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. Interactions delivers flexible products and solutions designed to meet the growing demand... for unified, multichannel customer care. Interactions is delivering unprecedented improvements in the customer experience and significant cost savings for some of the largest brands in the world.Read More

What are Interactions social media links?
Interactions Linkedin page Interactions Twitter page Interactions Facebook page
How much funding has Interactions raised to date?
Interactions has raised $207.4 Million in 10 funding rounds
When was the last funding round for Interactions?
Interactions closed its last funding round on Jun 29, 2022 with the amount of $50 Million
Who invested in Interactions?
Interactions has 25 investors including Cross Atlantic Capital Partners, Sigma Partners, Updata Partners and Sigma Partners.
Is Interactions a public company?
Interactions is private company therefore does not currently have an official ticker symbol
See more information about Interactions

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