Observe.AI
Highly Engaged Employees
Highly Engaged EmployeesCustomer Engagement Platforms · California, United States · 201-500 Employees
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Overview
Headquarters
275 Shoreline Dr Fl 4, Redwood City, Cal...Phone Number
(571) 384-5381Website
www.observe.aiRevenue
$66.2 MillionIndustry
ZI Rank: 5
Signal Type
Dec
Jan
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May
ZI Rank
8
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4
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5
About Observe.AI
Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze interactions, extract actionable sentiment and interaction insights, and streamline workflows. With Observe.AI, businesses transcribe every interaction with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams.Explore more
Observe.AI Org Chart
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Activity Insights
Observe.AI is experiencing very low activity levels compared to other companies in the Software sector.
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Observe.AI is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Observe.AI.
Observe.AI financials insights
Gather financial insights about Observe.AI, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2019
Series A
$34M
2020
Series B
$54M
2022
Series C
$125M
Observe.AI Tech Stack
A closer look at the technologies used by Observe.AI
Most Recent Scoops
Open Position
Person-Based
Award, Artificial Intelligence
Open Position
Person-Based
Software, Customer Service
Open Position
Observe.AI News & Media
Observe.AI Launches Companion Agent to Support Frontline Teams
Companion Agent works alongside frontline teams in real time, helping them prepare, respond, take action, and complete after-call work with more consistency and speed REDWOOD CITY, Calif., May 13, 2026 /PRNewswire/ -- Observe.AI, the Agentic Platform for customer experience, today...Observe.AI named a Leader in the IDC MarketScape: AI-Enabled Contact Center Workforce Engagement Management 2025-2026 Vendor Assessment
Observe.AI today was recognized as a Leader in the IDC MarketScape: AI-Enabled Contact Center Workforce Engagement Management 2025-2026 Vendor Assessment.Observe.AI named a Cool Vendor in 2025 Gartner® Cool Vendors in Customer Service and Support Technology report
Observe.AI has been named a Cool Vendor in the 2025 “Gartner ® Cool Vendors™ in Customer Support and Technology” report Observe.AI has been named a Cool Vendor in the 2025 “Gartner ® Cool Vendors™ in Customer Support and Technology” reportObserve.AI Unveils AI Agents for Voice of Customer Intelligence
Observe.AI launches AI agents to unlock deep Voice of Customer insights, giving every team instant access to data-driven decisions from all conversations.
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Frequently Asked Questions Regarding Observe.AI
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Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze interactions, extract actionable sentiment and interaction insights, and streamline workflows. With Observe.AI, businesses transcribe every interaction with high accuracy and coach agents while gaining full visibil... Read More
