Observe.AI
Highly Engaged Employees
Highly Engaged EmployeesCustomer Engagement Platforms · California, United States · 201-500 Employees
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Overview
Headquarters
275 Shoreline Dr Fl 4, Redwood City, Cal...Phone Number
(571) 384-5381Website
www.observe.aiRevenue
$66.2 MillionIndustry
ZI Rank: 2
Signal Type
Jan
Feb
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Apr
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ZI Rank
9
4
7
4
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2
About Observe.AI
Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze interactions, extract actionable sentiment and interaction insights, and streamline workflows. With Observe.AI, businesses transcribe every interaction with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams.Explore more
Observe.AI Org Chart
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Activity Insights
Observe.AI is experiencing very low activity levels compared to other companies in the Software sector.
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Observe.AI is drawing exceptional interest within the Software industry, suggesting notable developments or strong market momentum, learn more about Observe.AI.
Observe.AI financials insights
Gather financial insights about Observe.AI, including details on funding rounds, investors, total funding, and acquisitions, to gain a comprehensive understanding of their financial strategy.
2019
Series A
$34M
2020
Series B
$54M
2022
Series C
$125M
Observe.AI Tech Stack
A closer look at the technologies used by Observe.AI
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Most Recent Scoops
Open Position
Person-Based
Hiring Plans, Workforce Management, HR Operations
Open Position
Person-Based
Award, Artificial Intelligence
Open Position
Observe.AI News & Media
Observe.AI Featured as Pioneer on the CMP Prism for Real-Time Agent Assist Highlighting Innovation in CX and Agent Enablement Technology
REDWOOD CITY, Calif., July 7, 2026 /PRNewswire/ -- Observe.AI proudly announces its placement on the latest CMP Prism, for Real-Time Agent Assist. The CMP Prism is an independent, analyst-led evaluation framework that benchmarks customer contact technology solutions against industry...Observe.AI Named a 2026 MetriStar Top Provider for Agent Assist Applications by Metrigy
Recognition Highlights Industry-Leading Business Impact and Customer Sentiment for AI-Powered Agent Assist REDWOOD CITY, Calif., May 19, 2026 /PRNewswire/ -- Observe.AI, the leading agentic CX platform for customer service transformation, today announced it has been named a 2026 MetriStar...Observe.AI Launches Companion Agent to Support Frontline Teams
Companion Agent works alongside frontline teams in real time, helping them prepare, respond, take action, and complete after-call work with more consistency and speed REDWOOD CITY, Calif., May 13, 2026 /PRNewswire/ -- Observe.AI, the Agentic Platform for customer experience, today...Observe.AI named a Leader in the IDC MarketScape: AI-Enabled Contact Center Workforce Engagement Management 2025-2026 Vendor Assessment
Observe.AI today was recognized as a Leader in the IDC MarketScape: AI-Enabled Contact Center Workforce Engagement Management 2025-2026 Vendor Assessment.
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Frequently Asked Questions Regarding Observe.AI
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Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze interactions, extract actionable sentiment and interaction insights, and streamline workflows. With Observe.AI, businesses transcribe every interaction with high accuracy and coach agents while gaining full visibil... Read More
